Vantron VT-M2M-BTA-DE ThingWorx Installation and Setup Guide
Copyright © 2015 PTC Inc. and/or Its Subsidiary Companies. All Rights Reserved.
10
This completes the setup of the Vantron VT-M2M-BTA-DE device with a demo data-acquisition program
named lvdemo.
You may write and copy your own executable programs to interface with ThingWorx Platform using the
TW C SDK, to suit your needs.
Troubleshooting
Problem
Solution(s)
1
Encounter “No such file” error
when attempting to copy the
MicroServer folder to the VT-
M2M-BTA-DE device.
Ensure that the Microserver directory downloaded from the
PTC Downloads site is located in the proper directory of the
terminal program you are using; otherwise, reference it as
appropriate. For Cygwin, ensure the MicroServer directory is
located in the
home/username/
directory.
2
The VT-M2M-BTA-DE board
cannot connect to the
internet via Ethernet cable.
1.
Verify that the Ethernet cable is connected to a port with
a valid Internet connection (verify with another
computer).
2.
Verify that the VT-M2M-BTA-DE board is configured to
manually set an IP address.
3.
Verify that the default gateway for the VT-M2M-BTA-DE
board is correct.
3
Error while attempting to
open a WebSocket connection
(VT-M2M-BTA-DE device).
1.
Confirm that the VT-M2M-BTA-DE device has access to
the Internet.
2.
Confirm the accuracy of the IP address and port numbers
in the
settings.json
file.
3.
Confirm the appKey authenticity in the
settings.json
file.
4.
Confirm that ThingWorx Platform at the IP address
specified in the
settings.json
file is up and running.
5.
Ensure that you have a valid certificate for an SSL
connection to the server running ThingWorx.
6.
Check the hardware time and ensure that it shows the
correct local time zone.
4
The run.sh program does not
execute on the VT-M2M-BTA-
DE device.
1.
Ensure that the “lvdemo”, “settings.json”, “run.sh”, and
“so” directories (containing libraries) are all located
within the
/data/lv-demo/
folder on the VT-M2M-BTA-DE
device
2.
Ensure that the “run.sh” directory references the correct
filename of the
lvdemo
executable. Use the “vi”
command to check and update the filename of the
lvdemo
as appropriate.
3.
Ensure you have compiled the executable using the latest
version of the C-SDK.
