www.vanco1.com
800-626-6445
11
TECHNICAL SUPPORT
In case of problems, please contact Vanco Technical Support by e-mail at [email protected] or call 1-800-
626-6445 between the hours of 8am and 5pm central US time zone on Monday through Friday.
When calling, please have the Model Number, Serial Number (affixed to the bottom of the unit) and Invoice
available for reference during the call.
Please read this Instruction Manual prior to calling or installing this unit, since it will familiarize you with the
capabilities of this product and its proper installation.
All active electronic products are 100% inspected and tested to insure highest product quality and trouble-
free installation and operation. The testing process utilizes the types of high-definition sources and displays
typically installed for entertainment and home theater applications.
For additional information, such as helpful installation videos, glossary of terms, etc. please visit www.vanco1.
com
LIMITED WARRANTY
With the exceptions noted in the next paragraph, Vanco warrants to the original purchaser that the equipment
it manufactures or sells will be free from defects in materials and workmanship for a period of one year from
the date of purchase. Should this product, in Vanco’s opinion, prove defective within this warranty period,
Vanco, at its option, will repair or replace this product without charge. Any defective parts replaced become
the property of Vanco. This warranty does not apply to those products which have been damaged due to
accident, unauthorized alterations, improper repair, modifications, inadequate maintenance and care, or use in
any manner for which the product was not originally intended.
Items integrated into Vanco products that are made by other manufacturers, notably computer hard
drives and liquid crystal display panels, are limited to the term of the warranty offered by the respective
manufacturers. Such specific warranties are available upon request to Vanco. A surge protector, power
conditioner unit, or a uninterruptible power supply must be installed in the electrical circuit to protect against
power surges.
If repairs are needed during the warranty period the purchaser will be required to provide a sales receipt
or other acceptable proof of purchase to the seller of this equipment. The seller will then contact Vanco
regarding warranty repair or replacement.
