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warrantY
All Vanatoo products carry a 3 year limited non-transferrable warranty beginning from
the date of purchase. There is no requirement for you to register your product.
The warranty covers all defects in material and workmanship with the following exceptions:
Damage caused by improper installation or adjustment
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Damage caused by lightning or power surges
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Damage caused by accident, unreasonable use, or neglect
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Damage caused by an act of God
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Damage caused by excessive moisture
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Damage from failure to follow instructions contained in the Owner’s Manual
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Damage from repairs performed by someone not authorized by Vanatoo
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Any unit on which the serial number has been effaced, modified, or removed
•
Damage occurring during shipment, other than that arranged by Vanatoo
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Units which have been altered or modified in design, appearance or construction
•
This warranty covers only the actual defects within the product. It does not cover
costs of installation, removal or setup of the product at the customer’s site.
During the warranty period, Vanatoo will, at its option and within a reasonable amount
of time, either repair any defective parts or replace the defective product at no cost
to the customer using new parts or parts equivalent to new in performance and
reliability. The customer will be responsible for shipping or transportation charges to
return the defective product to Vanatoo. It is recommended that the customer retain
all the original shipping materials to assure safe transport of the product should it
need to be sent back. It is recommended that the customer insures the shipment in
case the carrier damages the product in shipment. Vanatoo cannot be responsible
for any shipping damage due to improper packing of return products. Vanatoo will be
responsible for all shipping charges associated with shipping the product back to the
customer once the defect has been corrected.
If repairs are necessary which are not covered by this warranty, or if a unit is examined
and is found to not be in need of repairs, the customer will be charged for the repairs
and/or the examination. If non-warranted repairs are needed, Vanatoo will notify the
customer of the estimated cost and ask for authorization to perform said repairs. In
the case that the product repair is not under warranty, the customer will be charged
for any shipping charges associated with shipping the product back to the customer.
If you have any questions about your warranty coverage or you think you may need
service, email the Vanatoo Authorized Service Center at: support@vanatoo.com or
visit our website at www.vanatoo.com for additional contact information. We will do
everything we can to answer your questions and resolve any issues as quickly as
possible.
This Limited Warranty is not transferrable. THE MAXIMUM LIABILITY OF VANATOO
SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY THE CUSTOMER
FOR THE PRODUCT. IN NO EVENT SHALL VANATOO BE LIABLE FOR SPECIAL,
INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
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