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TROUBLESHOOTING

Issue 1:

Power bank is unable to charge your mobile device

Problem 1:

 Power bank battery is flat

Solution: 

Fully charge the power bank and resume charging your mobile device. 

Issue 2:

Power bank drains off quickly

Problem:

 Running multiple applications on your mobile device

Solution: 

Turn off all running applications on the mobile device and leave it to charge till full.

Extra consumption of energy would be due to heat produced during the charging of your 

mobile device.

Issue 3:

Unable to charge (power indicator is not flashing)

Problem 1:

 The voltage of the power adapter is too low.

Solution: 

Use 5V supply with at least 800mAh for charging.

Problem 2:

 Faulty cable

Solution: 

Check the cable to ensure that it is well connected or replace damaged cables.

Содержание TRU10A

Страница 1: ...nk Specifications Package Contents Battery type Lithium Polymer Battery capacity 10000mAh 37Wh USB 1 2 output 5V 3A 9V 2A 12V 1 5A max USB C input output 5V 3A 9V 2A 12V 1 5A Max PD18W Micro USB input 5V 2A 9V 2A Max Charging time Approximately 3 hours PD 9V 2A Approximately 5 hours 5V 2A Recharging cycle 300 times cycle Dimensions L x W x D 87 x 62 x 24mm Material ABS PC Operating temperature 10 ...

Страница 2: ...nce to display battery percentage While charging the power bank the last digit will blink Note Fully charge the power bank for at least 14 16 hours before first use This is to maximise the battery performance and prolonging the life of lithium ion batteries Recharge your power bank once every three months when not in use or seldom used 2 Charging of devices Connect your power bank to your mobile d...

Страница 3: ...evice Solution Turn off all running applications on the mobile device and leave it to charge till full Extra consumption of energy would be due to heat produced during the charging of your mobile device Issue 3 Unable to charge power indicator is not flashing Problem 1 The voltage of the power adapter is too low Solution Use 5V supply with at least 800mAh for charging Problem 2 Faulty cable Soluti...

Страница 4: ...an that specifically provided for use with the power bank Battery usage by children should be supervised The charger may also be known as the adaptor and is used to charge the power bank DISCLAIMER TRADEMARKS All information trademarks logos graphics and images Materials provided on this user manual are copyrighted or trademarked and are the property of Challenger Technologies Limited Any unauthor...

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