TROUBLESHOOTING
CAUTION & WARNING
Unable to connect to device
via BT
Pressing the shutter button
leads to changes in
volume/focal length
No response after pressing
the shutter button
1. Check the BT setting of your device,
unpair with some other devices
2. Restart your device
3. Restart the remote
4. Try connecting again. When your device
shows ‘Pairing/connecting’, continuously
press the shutter button quickly
1. Open the camera app on your phone
2. Go to camera settings
3. Make sure that you have set the volume
button to act as the shutter, not zoom or
focus
Read all the instructions and warnings carefully prior to using this product.
• Do not store the product in a high temperature environment.
• Do not place the product near fire or other excessively hot environments.
• Do not expose the product to moisture or submerge it in liquid. Keep the product dry at all
times.
• Do not disassemble the product or attempt to repair or modify it in any manner.
• Do not expose the product to strong impacts or use on rough surfaces. If there is any
serious damage to the product such as dents, cracks or abrasion, stop using the product and
contact us immediately via email at [email protected], or return this product to the store where
you have purchased it from.
• If the product produces any abnormal smell, heats up abnormally during use or experiences
unusual changes in form or colour, stop using the product and contact us immediately via
email at [email protected].
