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19

Frequently asked questions

Question

Answer

What if my 

fi

 replace won't 

turn on?

If you have followed all instructions for your remote control or wall switch 

(see page 9, pages 23-29 or page 30) and your 

fi

replace still won't turn 

on, the batteries located inside the wall switch kit may be low and need 

replacing. See page 11 for instructions on how to replace the batteries.
If the 

fi

replace still won't turn on after that, call your dealer for further 

information. Your 

fi

replace may require service by a quali

fi

ed service 

technician. Visit 

valor

fi

replaces.com/contact

 for a list of dealers near you.

I've just started my 

fi

 replace 

for the 

fi

 rst time, what is 

that smell?

When operating your 

fi

replace for the 

fi

rst time, some vapors may 

be released due to the burning of curing compounds used during 

manufacturing. They may cause a slight odor and could cause the 

fl

ames 

to be the full height of the 

fi

rebox, or even slightly higher, for the 

fi

rst few 

hours of operation. This is perfectly normal. See 

First Time Operation

 on 

page 7 for more information.

When I operate the 

fi

 replace, 

why do I suddenly hear a 

faster series of beeps than 

usual?

This is an indication that the batteries in your 

fi

replace are getting 

critically low (not the batteries in your remote control handset, but the 

batteries in the battery holder beside the wall switch). See page 11 for 

instructions on how to replace the batteries.

Why do I hear popping or 

snapping noises?

As your 

fi

replace heats and cools with normal use, its metal parts will 

expand and contract, which may cause some noise. This is perfectly 

normal.

Why do I hear whirring 

noises?

As you start or adjust your 

fi

replace's 

fl

ame, the control valve motor turns 

to adjust the settings. This is perfectly normal.

How do I clean my 

fi

 replace?

See 

Cleaning your 

fi

replace

 on pages 14-17 for cleaning instructions to 

keep your 

fi

replace looking great.

There is condensation on 

the inside of the glass, is this 

okay?

This is normal when the 

fi

replace 

fi

rst turns on, and will disappear 

naturally when the 

fi

replace heats up.

There is a white 

fi

 lm on the 

inside of the glass, is this 

okay?

This happens due to composition of the gas from your supplier. A by-

product of the combustion process in a gas 

fi

replace is a mineral which 

can appear as a white 

fi

lm on the ceramic glass window of your appliance. 

Clean as soon as possible (when the 

fi

replace is cool) so it does not bake 

onto the glass with time and become permanent. See pages 14-17 for 

cleaning instructions.

When I start my 

fi

 replace, 

the 

fl

 ame is blue or 

transparent, is this normal?

This is normal, your 

fl

ame will take on a more yellow/orange appearance 

as the 

fi

replace heats up. 

Содержание 1400MN

Страница 1: ...gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified in...

Страница 2: ...market permanently located manufactured mobile home where not prohibited by local codes This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convert...

Страница 3: ...______________ Please ask your installer for these details if they are not already provided or see page 7 Welcome to Valor Contents Safety and your fireplace 4 Child safety and your fireplace 6 Gettin...

Страница 4: ...ts Although safe they may reach temperatures in excess of 200 F depending on elevation of the shelf Do not place anything on it Some materials or items although safe may dis color shrink warp crack or...

Страница 5: ...while attended The use of an alternate primary heat source is advisable This unit is not for use with solid fuel Do not use this heater as a temporary source of heat during construction WARNING Do not...

Страница 6: ...n they are in the same room as the appliance Toddlers young children and others may be sus ceptible to accidental contact burns A physical barrier is recommended if there are at risk individuals in th...

Страница 7: ...will shut o the gas supply if for any reason the pilot flame goes out This device incorporates a fixed probe which senses the heat from the pilot flame If the probe is cool the device will prevent any...

Страница 8: ...alled Your individual fireplace may appear differently depending on your installed options Barrier Screen Window Frame Liner Panels Side Doors Fuel Bed Burner Plaque Trim Window Frame Window Latch Dec...

Страница 9: ...Press and hold button on remote or ON OFF button on wall switch If the flames or pilot are on they will go out and you will hear the valve motor wind down You will hear a clunk and a beep indicating t...

Страница 10: ...fireplace will not turn on unexpectedly On gas valve turn dial from ON position to MAN position as shown Turning dial to MAN will ensures that main burner cannot come on The pilot will remain on if li...

Страница 11: ...ot Let the fireplace cool first before touching it Caution Do not use a screwdriver or other metallic object to remove the batteries from the battery holder or the handset This could cause a short cir...

Страница 12: ...he fire box 2 To replace the light bulbs a Pull the right then the left light shield straight forward out of the securing clips NOTE If the clips are too tight you can carefully lift them slightly wit...

Страница 13: ...cleaner Abrasive cleaners must not be used Be careful not to scratch the glass when cleaning See Cleaning your fireplace on page 14 Inspect the operation of the flame safety sys tem Pilot or Flame re...

Страница 14: ...rs then pulling straight towards the center of the fireplace 3 Remove the removable panel pulling it straight towards you 4 Locate the window latch pull handle on the bottom of the fireplace It is hel...

Страница 15: ...If broken glass panes may only be replaced as a complete window unit as supplied by the manufac turer If the barrier screen becomes damaged it must only be replaced with the same model and version ba...

Страница 16: ...Affect the performance of the fireplace Damage components Cause overheating resulting in dangerous conditions Damage caused by incorrect window installation is not covered by the Valor Warranty Reinst...

Страница 17: ...Glass Warning plate has been removed from the front lower corner of the window reinstall it by sliding it between the glass and the frame as indicated 7 Re install the removable panel inserting it in...

Страница 18: ...the vent terminal outdoors regularly to ensure that it is not obstructed by snow trees bushes leaves or other objects We recommend at least an annual inspection Checking pilot and burner flames Drift...

Страница 19: ...t the batteries in your remote control handset but the batteries in the battery holder beside the wall switch See page 11 for instructions on how to replace the batteries Why do I hear popping or snap...

Страница 20: ...for a list of dealers near you Who can service my fireplace We recommend having your fireplace serviced before initial use and at least once every year by a qualified service technician Contact our de...

Страница 21: ...form to all applicable codes including national and local gas appliance installation codes and building and re codes d The owner must comply with all operating instructions e The Company is not respon...

Страница 22: ...install repaired or replacement parts f The initial owner of the unit will be responsible for any shipping charges for replacement parts as well as travel time incurred by the dealer to perform the w...

Страница 23: ...t Fan if included Program Mode Temperature Time Auxiliary Feature not used Countdown Timer Battery Status Eco Mode F or C To Turn On Fire One Button lighting default Two Button lighting simultaneously...

Страница 24: ...untdown Timer AM AM To deactivate functions 1 Install batteries All icons are displayed and ashing 2 While the icons are ashing press the relevant func tion button and hold for 10 seconds 3 The functi...

Страница 25: ...e Countdown Timer only works in Manual Thermostatic and Eco modes Maximum countdown time is 9 hours and 50 minutes Light Dimmer Operation On Press is displayed Light is on at preset level Off Press di...

Страница 26: ...WiFi the handset will display APP Manual Mode The on o status of the replace as well as ame height are manually controlled by the user PM ON OFF PM PM Thermostatic Mode On Press is displayed Preset t...

Страница 27: ...N ON Off Time Setting PROGRAM 1 1 1 OFF are displayed ALL is displayed brie y Hour ashes 2 To select hour press or 3 To con rm press 1 OFF are displayed ALL displayed brie y Minutes ash 4 To select mi...

Страница 28: ...imum countdown time is 9 hours and 50 minutes CAUTION Do not use a screwdriver or other metallic object to remove the batteries from the battery holder or the handset This could cause a short circuit...

Страница 29: ...no pilot ame No gas supply Air in pilot supply line No spark Reversed polarity in thermocouple wiring Incorrect pilot ori ce if valve has been converted from LPG to NG or vice versa F07 Low battery s...

Страница 30: ...ss and hold large flame button to gradually increase flame height Press and hold small flame button to gradually decrease flame height The Wall Switch can be used to control your fireplace You can tur...

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