3
the return of failed parts. To avoid billing issues, request an RMA
when the failed part is present or readily available. Credit will be issued
only upon receipt and inspection of the RMA. Valley-Dynamo may send
replacement parts or issue an account credit. NO REFUNDS. Valley-
Dynamo reserves the right to cancel outstanding RMAs 30 days after
issue. Items returned without an RMA will not be inspected or credited
and may be refused or returned at Customer Expense.
REPLACEMENT PARTS COVERAGE
–
Valley-Dynamo warrants
replacement parts for 90 days from the date of purchase. To obtain a
replacement and an RMA number, contact Valley-Dynamo referencing
the nature of the problem and provide proof of purchase. Valley-
Dynamo will, at its discretion, send replacement parts and/or issue an
RMA for the return of failed parts. To avoid billing issues, request an
RMA when the failed part is present or readily available. Upon receipt
and inspection of the RMA, Valley-Dynamo may send replacement parts
or issue an account credit. NO REFUNDS. Valley-Dynamo reserves the
right to cancel outstanding RMAs 30 days after issue. Items returned
without an RMA will not be inspected or credited and may be refused or
returned at Customer Expense.
SCOPE OF COVERAGE
Note that our warranty is not an unconditional guarantee for the
duration. Dynamo products are made to our exacting standards and
known for their durability, but are not indestructible and may require
periodic maintenance in order to function properly. The following are
not covered by the warranty.
1)
Shipping or transport damage
2)
Normal wear and tear
3)
Damage or deterioration resulting from neglect, misuse, accident,
liquid spills, improper installation, abuse, pets or mishandling.
See our
full warranty at
Air Hockey Playfields, and take special care during this installation to
avoid damaging your playfield
4)
Incidental or consequential damage (except at Valley-
Dynamo’s
discretion).
5)
Removal or installation charges.
6)
Shipping charges except at Valley-
Dynamo’s discretion.
7)
Unauthorized modification of the product.
