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TECHNICAL ASSISTANCE

    

GND

+

TIP

RING

-24VDC

GND

VP-324 POWER SUPPLY

ONE-WAY
AMPLIFIED
SPEAKERS

TO PAGE
CONTROL

Connections to One-Way Amplified Speakers

Note:  The VP-324 power supply is normally 
           used for powering amplified  speakers

AC

When trouble is reported, verify that AC power is 
being supplied to the unit. 
 
To test the power supply, remove all output 
connections and measure the output voltage with a 
meter.  The voltage should be 24VDC +/- 3V.  If no 
voltage is measured, replace the unit. 
 
Assistance in troubleshooting is available from the 
factory.  When calling, you should have a VOM and 
a test set available; call from the job site.  Call (540) 
563-2000 and ask for Technical Support, or call (540) 
767-1555 for Valcom 24-hour Faxback System or 
visit our website at http://www.valcom.com. 
 
Valcom equipment is not field repairable.  Valcom, 
Inc. maintains service facilities in Roanoke, VA.  
Should repairs be necessary, attach a tag to the unit 
clearly stating your company name, address, phone 
number, contact person and the nature of the problem. 
 Send the unit to: 

Valcom, Inc. 

Repair and Return Dept. 

5614 Hollins Road 

Roanoke, VA  24019-5056

 

 

 

 

VALCOM LIMITED WARRANTY 

Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service 
for a period of one year from the date of shipment.  The obligation under this warranty shall be limited to the replacement, repair or 
refund of any such defective device within the warranty period, provided that: 
 
1. 

inspection by Valcom, Inc. indicates the validity of the claim; 

2. 

the defect is not the result of damage, misuse or negligence after the original shipment; 

3. 

the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service 
charge plus parts and labor will be applied to units defaced or physically damaged); 

4. 

freight charges for the return of products to Valcom are prepaid; 

5. 

all units ‘out of warranty’ are subject to a service charge.  The service charge will cover minor repairs (major repairs will 
be subject to additional charges for parts and labor). 

 

This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be 
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection 
with the purchase, operation or use of the product.

 

 
This warranty specifically excludes damage incurred in shipment.  In the event a product is received in damaged condition, the 
carrier should be notified immediately.  Claims for such damage should be filed with the carrier involved in accordance with the 
F.O.B. point. 
 
 Headquarters: 

In 

Canada 

 

Valcom, Inc. 

CMX Corporation 

 

5614 Hollins Road 

35 Van Kirk Drive #11 and 12 

 

Roanoke, VA 24019-5056 

Brampton, Ontario L7A 1A5 

 

Phone:  (540) 563-2000 

Phone:  (905) 456-1072 

 

FAX:    (540) 362-9800 

FAX:    (905) 456-2269 

 

 
 

 

 

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