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947765
Setup
Valcom IP Clocks
(beginning with firmware version
3.17.4) are programmed at the factory to acquire an IP
address using Dynamic Host Configuration Protocol
(DHCP). If DHCP is not available, the clock will revert
to the static IP address of 192.168.6.207 after 3
minutes.
In addition to the IP address, the clock will also try to
acquire all of the information needed to synchronize
time from the DHCP Scope. If the DHCP Scope
Options noted below are correctly configured, the clock
will be able to acquire the correct time without further
programming.
Option 42, NTP Server IP Address.
Option 100, POSIX Time Zone, example:
“EST5EDT4,M3.2.0/02:00,M11.1.0/2:00”. This is
the preferred option, and works for any area of the
world.
Option 101, Time Zone Name, example:
“America/New_York”. This option is only
supported for North America time zones.
Each of these options from the DHCP scope can be
overridden by manually programming the desired value
using the Valcom VIP-102B IP Solutions Setup Tool. If
not using DHCP for IP address assignment, all of the
Time settings will be configured using the Setup Tool.
Download the latest version of the free IP Solutions
Setup Tool from the Valcom web site at
www.valcom.com/vipsetuptool
TECHNICAL ASSISTANCE
When trouble is reported, verify power is being
supplied to the unit and there are no broken
connections. If a spare unit is available, substitute a
spare unit for the suspected defective unit.
Assistance in troubleshooting is available from the
factory. Call (540) 563-2000 and press 1 for Technical
Support or via email at [email protected]
When requesting assistance, you should include all
available information. It is strongly suggested that you
go to the web site and review the documentation at:
http://www.valcom.com
Valcom equipment is not field-repairable. Valcom, Inc.
maintains service facilities in Roanoke, VA. Should
repairs be necessary, attach a tag to the unit clearly
stating your company name, address, phone number,
contact person and the nature of the problem.
Send the unit to:
Valcom, Inc.
Repair & Return Dept.
5614 Hollins Road
Roanoke, Va. 24019-5056
WARRANTY
Warranty information may be found on our website at
www.valcom.com/warranty.
