5
947923
TABLE 2
TROUBLESHOOTING
CHART
PROBLEMS
PROBABLE CAUSES AND SOLUTIONS
No dial tone
No tone output
Unit doesn't answer
Unit cuts off on answer
Verify power connections; check operation of unit by placing test
telephone across the T and R leads and going off hook. If dial tone
present, check wiring to key system or PABX. If no dial tone, check
wiring of EP leads to other units. Verify that all grounds are common.
Verify polarity of power connections. Replace unit.
Remove leads on the TT and RT leads on cross connect block. Place
call into the unit and verify with a telephone across TT and RT leads
that tones are being broadcast. Listen to unit to hear relay operating
during code.
Verify ringing voltage appearing across the TO and RO leads if using
PABX or that A lead is dropping below half of supply voltage if using
key telephone.
Reverse station leads on TO and RO.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products only to the original purchaser, for its own use, to be free from defects in materials and workmanship under conditions of
normal use and service for a period of one year from the date of shipment. This Limited Warranty obligation shall be limited to the replacement, repair or refund
of any such defective device within the warranty period, provided that:
1. inspection by Valcom, Inc. indicates the validity of the claim;
2. the defect is not the result of damage, misuse or negligence after the original shipment;
3. the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge plus parts
and labor will be applied to units defaced or physically damaged);
4. freight charges for the return of products to Valcom are prepaid;
5. all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be subject to
additional charges for parts and labor).
This Limited Warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase, operation,
maintenance, installation, removal or use of the product. The maximum liability of Valcom under this warranty is limited to the purchase price of the
specific Product covered by the warranty.
Disclaimer.
Except for the Limited Warranty provided herein, the product is provided “as-is” without any warranty of any kind whatsoever including, without
limitation, any
WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the carrier should be notified
immediately. Claims for such damage should be filed with the carrier involved in accordance with the F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road Roanoke, VA 24019-5056
Phone: (540) 563-2000 FAX: (540) 362-9800
