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948005
TECHNICAL ASSISTANCE
Assistance is available from the factory when problems are encountered. Call (540) 427-3900 and ask for Technical
Support, or (540) 427-6000 for Valcom 24-hour Automated Support or visit our website at
http://www.valcom.com
.
Valcom equipment is not field repairable. Valcom, Inc. maintains service facilities in Roanoke, VA. Should repairs
be necessary, attach a tag to the unit clearly stating company name, address, phone number, contact person, and the
nature of the problem. Sent the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and
service for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the
replacement, repair or refund of any such defective device within the warranty period, provided that:
1.
inspection by Valcom, Inc. indicates the validity of the claim,
2.
the defect is not the result of damage, misuse, or negligence after the original shipment,
3.
the product has not been altered in any way or repaired by others and that factory sealed units are unopened
(A service charge plus parts and labor will be applied to units defaced or physically damaged),
4.
freight charges for the return of products to Valcom are prepaid,
5.
all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs
(Major repairs will be subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc.
be liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in
connection with the purchase, operation or use of the product.
This warranty specifically excludes damage incurred be filed with the carrier involved in accordance with the F.O.B. point. in
shipment. In the event a product is received in damaged condition, the carrier should be notified immediately. Claims for
such damage should
Headquarters:
In Canada:
Valcom, Inc.
CMX Corporation
1111 Industry Avenue
35 Van Kirk Drive #11 and 12
Roanoke, VA 24013
Brampton, Ontario L7A1A5
Phone: (540) 427-3900
Phone: (905) 456-1072
FAX: (540) 427-3517
FAX: (905) 456-2269
