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TECHNICAL ASSISTANCE
Assistance is available from the factory when
problems are encountered. Call (540) 563-2000
for Technical Support or visit our website at
http://www.valcom.com.
Valcom equipment is not field repairable.
Valcom, Inc. maintains service facilities in
Roanoke, VA. Should repairs be necessary,
attach a tag to the unit clearly stating company
name, address, phone number, contact person
and the nature of the problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service
for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1.
inspection by Valcom, Inc. indicates the validity of the claim;
2.
the defect is not the result of damage, misuse or negligence after the original shipment;
3.
the product has not been altered in any way or repaired by others and that factory sealed units are unopened (a service charge
plus parts and labor will be applied to units defaced or physically damaged);
4.
freight charges for the return of products to Valcom are prepaid;
5.
all units 'out of warranty' are subject to a service charge. The service charge will cover minor repairs (major repairs will be
subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied and in no event shall Valcom, Inc. be liable for any
anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection with the purchase,
operation or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
Headquarters:
Valcom, Inc.
5614 Hollins Road
Roanoke, VA 24019-5056
Phone: (540) 563-2000
FAX: (540) 362-9800
In Canada:
CMX Corporation
35 Van Kirk Drive #11 and 12
Brampton, Ontario L7A 1A5
Phone: (905) 456-1072
FAX: (905) 456-2269
