3
947136
Technical Support, or call (540) 427-6000 for
Valcom 24-hour Automated Support or visit our
website at http:www.valcom.com.
Valcom equipment is not field repairable. Valcom,
Inc. maintains service facilities in Roanoke, VA.
Should repairs be necessary, attach a tag to the unit
clearly stating company name, address, phone
number, contact person, and the nature of the
problem. Send the unit to:
Valcom, Inc.
Repair and Return Dept.
5614 Hollins Road
Roanoke, VA 24019-5056
TROUBLESHOOTING CHART
PROBLEM
CORRECTIVE ACTION
No side tone.
No dial tone.
No lamps.
No audible signal at station dialed.
Double signaling.
Continuous signaling
Stations 10 through 29
Stations 30 through 39,
0, and 5 through 9
Check "A" battery connections, polarity. and voltage.
Check option switch 1. Check "B" battery connections, polarity, and
voltage.
Check lamp supply voltage and input. Verify that grounds are common
at power supply.
Check signal voltage at supply and frame locations. Verify bell and
buzzer returns are common at power supply.
Check option switch 2.
Check option switch 3.
Check option switch 4.
VALCOM LIMITED WARRANTY
Valcom, Inc. warrants its products to be free from defects in materials and workmanship under conditions of normal use and service
for a period of one year from the date of shipment. The obligation under this warranty shall be limited to the replacement, repair or
refund of any such defective device within the warranty period, provided that:
1.
inspection by Valcom, Inc. indicates the validity of the claim,
2.
the defect is not the result of damage, misuse, or negligence after the original shipment.
3.
the product has not been altered in any way or repaired by others and that factory sealed units are unopened (A service
charge plus parts and labor will be applied to units defaced or physically damaged),
4.
freight charges for the return of products to Valcom are prepaid,
5.
all units ‘out of warranty’ are subject to a service charge. The service charge will cover minor repairs (Major repairs will be
subject to additional charges for parts and labor).
This warranty is in lieu of and excludes all other warranties, expressed or implied, and in no event shall Valcom, Inc. be
liable for any anticipated profits, consequential damages, loss of time or other losses incurred by the buyer in connection
with the purchase, operation, or use of the product.
This warranty specifically excludes damage incurred in shipment. In the event a product is received in damaged condition, the
carrier should be notified immediately. Claims for such damage should be filed with the carrier involved in accordance with the
F.O.B. point.
Headquarters:
In Canada
