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MOUNTING 

Cut an 8.50” diameter hole in ceiling tile.  After 
connections have been made to the speaker, attach 
speaker to ceiling tile using the mounting hardware 
provided.  (A metal backbox with rails is available 
separately as model V-9816M) 

 

Network Connection 

The VIP-120 has one RJ-45 network connector on 
the rear panel. Use a standard Ethernet patch cable 
to connect the VIP-120 to an Ethernet switch.   
(See Figure 1). 

 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

   
         Figure 1.  VIP-120 Connections 
 
 

TECHNICAL ASSISTANCE 

When trouble is reported, verify power is being 
supplied to the unit and there are no broken 
connections.  If a spare unit is available, substitute 
a spare unit for the suspected defective unit. 
 
Assistance in troubleshooting is available from the 
factory.  Call (540) 563-2000 and press 1 for 
Technical Support or via email at 
[email protected] 
 
When requesting assistance, you should include all 
available information.  It is strongly suggested that 
you go to the web site and review the information at 
www.valcom.com. 
 
Valcom equipment is not field repairable.  Valcom, 
Inc. maintains service facilities in Roanoke, VA.  
Should repairs be necessary, attach a tag to the 
unit clearly stating your company name, address, 
phone number, contact person and the nature of 
the problem. Send the unit to: 
 

Valcom, Inc. 

Repair & Return Dept. 

5614 Hollins Road 

Roanoke, Va. 24019-5056 

Setup 

Information specific to your application will need 
to be programmed into the VIP-120 using a 
computer.  The PC used for programming should 
be connected to the same subnet as the VIP-120. 
Setup will be done using the IP Solutions Setup 
Tool.  Download the latest version of the free IP 
Solutions Setup Tool from the Valcom web site at 
www.valcom.com/vipsetuptool 
 

 
 
 
 
 
 
 
 
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

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