System Messages
System Message
Solution
“Loading” then after 30
seconds “Check Tuner”
Check the SXV300 Vehicle Connect Tuner connection to the Add On
Adapter Module.
If the message is displayed when the tuner is connected this indicates
a defective tuner. Replace the SXV300 Vehicle Connect Tuner.
“Check Antenna”
Check the antenna connection to the SXV300 Vehicle Connect Tuner.
If the message is displayed when the SiriusXM antenna is connected
this indicates a defective SiriusXM antenna. Replace the antenna.
“No Signal”
Make sure the SiriusXM antenna has a clear view of sky.
Check the antenna connection to the SXV300 Vehicle Connect Tuner.
If the message is displayed when the SiriusXM antenna is connected
this indicates a defective SiriusXM antenna. Replace the antenna.
“CHXXX UNAVAIL”
The channel you are tuned to has become unavailable. Tune to a
different channel.
“UNSUB/UNAVAIL”
The preset channel that you have tuned to has become unavailable.
Tune to a different channel.
“SUBSCR UPDATE”
“< please wait >”
SiriusXM is updating the channel subscription. This may take up to 15
to 20 seconds to complete. Once completed the messages, “SUBSCR
UPDATED” and “< tune CH to close >” will be displayed. Tune to a
channel to dismiss the message.
Troubleshooting
Warranty is available for download:
https://www.vaistech.com/download/15244/
To request a paper warranty copy please contact us:
VAIS Technology
Warranty Department
8811 American Way
Unit 125
Englewood, CO 80112
720-733-2348
Warranty
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