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Please read these instructions carefully before starting installation and keep for
future reference.
Remove all packaging and check the product for missing parts or damage before
starting installation.
Any alterations made to this product and fittings may infringe water regulations and
will invalidate the guarantee.
The installation must comply with all Local/National Water Supply Authority
Regulations/Byelaws and Building and Plumbing Regulations.
To be installed in accordance with BS EN806.
We strongly recommend that you use a qualified and registered plumber.
General installation
Important - please read
Guarantee
All VADO products come with a 2 year guarantee as standard. Within this guarantee period VADO will provide
replacement parts and any labour
[SEE NOTE 1]
needed to complete the product repair.
This standard guarantee may be extended by registering your product to give up to a 12 year guarantee period.
Once registered:
VADO chromed brassware and stainless steel products have a 12 year guarantee (2 years parts and labour
plus 10 years parts only).
VADO Sensori Smart Touch and Smart Dial products have a 5 year guarantee (parts and labour).
VADO Identity and i-tech products have a 5 year guarantee (2 year parts and labour plus 3 years parts only).
All other VADO products have a 3 year guarantee (2 years parts and labour plus 1 year parts only)
[SEE NOTE 2]
.
VADO electric showers have a 2 years parts and labour guarantee.
Guarantee conditions
Our products are guaranteed against manufacturing defects from the date of purchase until the expiry of the
relevant guarantee period shown above.
The guarantee is only valid if:
• The product has been installed, used and maintained in accordance with VADO’s instructions and subjected
to normal use only.
• The defect is not due to use of an unsuitable or inadequate water or power supply.
• The defect is not due to accident, misuse, neglect or incorrect/inappropriate repair
(other than by VADO or VADO authorised agents) or damage caused by foreign objects or substances.
• The extended guarantee is only available if you have completed the Guarantee Registration Process.
This can be done via the VADO website or via phone to our aftersales team. Registration must be completed
within 6 months from date of purchase.
Under the extended guarantee period VADO will, at its option, offer to supply any replacement product (or
component part) assessed to be defective
[SEE NOTE 3]
.
The guarantee (whether standard or extended) is non-transferable to any subsequent owner. All claims under
the guarantee should be notified in the first instance to our Aftersales department, contact details below, this
must be done no later than the last day of the relevant guarantee period. All claims must be accompanied by
proof of purchase (sales receipt or delivery note) from an official VADO dealer.
The guarantee does not extend to any consequential loss or damage.
After repair or replacement, the relevant guarantee period will be calculated from the original date of
purchase.
VADO operates a policy of continuous product development and therefore reserves the right to change the
product, packaging and documentation specifications without notice.
NOTES:
[1]
Labour via our engineer network is only available in the UK. Attendance by a VADO engineer or
sub- contract engineer will be under our standard terms and conditions.
[2]
VADO spare parts and shower hoses are under a parts only guarantee.
[3]
VADO reserves the right to charge in advance for a product (or replacement part) pending collection and
investigation (at VADO expense) to confirm a defect is due to a manufacturing issue. If a defect is found the
charge will be refunded or cancelled. This guarantee is in addition to and does not affect your statutory rights
as a consumer.
Tel: 01934 745163
Email: [email protected]
When installed, the fitting must comply with the requirements of the Water Supply
(Water Fittings) Regulations 1999 and Scottish Byelaws 2004.
For further information, contact the Water Regulations department of your local water
supplier (see the WRAS website www.wras.co.uk for details) or the Water Regulations
Advisory Scheme by email (info
@
wras.co.uk) or telephone: 01495848454.
Before making any inlet pipe connections, all supply pipes MUST be thoroughly
flushed to remove debris. Failure to do so could result in damage or low flow from
the mixer unit.
The fitting of isolating valves to the inlet feeds is advised for ease of maintenance.
Please take great care when installing this mixer not to damage its surface.
Please note if installing in an enclosed environment, access should be left for servicing
and maintenance. No costs relating to inadequate access can be accepted.
