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Troubleshooting and Care

When the system doesn't behave as you expect, use this table to determine whether it's time to call Vaddio
Technical Support.

System and Power issues

What is it doing?

Possible causes

Check and correct

All the devices in the EasyIP
system are unresponsive.

The PoE+ switch is turned off,
or is not connected to power.

Make sure the PoE+ switch has power
and is turned on.

The PoE+ switch is bad.

Contact your reseller or Vaddio
Technical Support.

One camera is unresponsive.

The light on the front is off and
no video is available.

The camera cable is bad.

Check using a known good cable.

The camera is connected to a
non-functional port on the
PoE+ switch.

Try another PoE+ port.

The camera is bad.

Contact your reseller or Vaddio
Technical Support.

Cameras have power but the
decoder is unresponsive.

The decoder is connected to a
non-functional port on the
PoE+ switch.

Try another PoE+ port.

Camera

What is it doing?

Possible causes

Check and correct

The light on the front of the
camera is off but it responds to
controls.

The status light is turned off.

This is normal.

You can turn the light on again using the
LED On setting on the General tab of
the System page, or using the Telnet
command

camera led on

The camera is not responding
to controls and the light is
yellow.

A firmware update is in
progress.

This is normal.

Wait a few minutes, and try again when
the light turns blue.

The camera does not respond
to the remote, but it can be
controlled using the web
interface.

The remote is not using the
same IR channel as the
camera.

Push the Camera Select 1 button on
the remote. Try Camera Select 2

The batteries in the remote are
dead.

Put new batteries in the remote.

The batteries were installed
incorrectly in the remote.

Install the batteries as shown in the
diagram inside the remote.

The camera does not appear in
the decoder's list of inputs.

The camera is not paired to the
decoder.

Add the camera to the decoder's
directory. See

Setting Up the Directory

The camera is not listed among
the available cameras.

The camera and decoder are on
different subnets.

Add the camera to the directory by
entering its IP address manually.

Complete Manual for EasyIP Systems

Содержание EasyIP Systems

Страница 1: ...Complete Manual for EasyIP Systems Featuring the EasyIP Decoder and EasyIP 10 Camera Document 411 0041 35 Rev B February 2020 ...

Страница 2: ...tem Administration Tasks 9 Web Interface 9 Browser Support 9 Initial Access to the Web Interface 10 Vaddio Deployment Tool 10 Comparison Initial Device Set up Web Interface vs Vaddio Deployment Tool 11 Initial Device Set Up Using the Web Interface 12 Discover and Access the EasyIP Decoder 12 Discover and Access EasyIP 10 Cameras 12 Initial Device Set Up Using the Vaddio Deployment Tool 14 Next Ste...

Страница 3: ...ight Settings 33 Other Camera Behavior Settings 34 Setting up Macros and Triggers 34 Writing and Editing Macros 35 Testing Macros 36 Assigning Macros to Triggers 38 Testing Triggers 39 Example Assigning a Function to the Connected Microphone s Home Button 39 Configuring System Standby Behaviors 40 System Maintenance 41 Saving Exporting or Restoring Importing a Configuration 42 Installing a Firmwar...

Страница 4: ...e 61 video type 62 trigger 62 streaming settings get 63 Telnet Commands Specific to the EasyIP 10 Camera 64 camera led 64 camera icr 64 camera recalibrate 65 video mute 65 Telnet Commands Common to All Vaddio Devices Network and System 66 network settings get 66 network ping 66 system reboot 67 system factory reset 67 version 68 Telnet Information and Session Management Commands 68 history 68 help...

Страница 5: ...Factory Default Settings 74 Operation Storage and Care 75 Glossary 76 Compliance and Conformity Statements 79 FCC Part 15 Compliance 79 ICES 003 Compliance 79 European Compliance 80 Warranty and Return Policy 81 Photo Credits 85 Index 86 v Complete Manual for EasyIP Systems ...

Страница 6: ...udes one decoder and one camera See Basic Connections What s in this Guide This guide covers n Unpacking n Physical features n Installation n System administration and performance behavior configuration n Telnet API reference n Specifications n Troubleshooting n Warranty and compliance conformity information For your convenience the information you need to install this product with other EasyIP pr...

Страница 7: ...oder is needed to decode the AV over IP signal PoE Switch A PoE switch simplifies installation eliminating the need for PoE power injectors and placing all the connected products on the same subnet Caution Do not connect the PoE switch to the network without guidance from an on site network specialist Decoder Features n Uncompressed USB 3 0 streaming n Streaming video resolutions up to 1080p 60 n ...

Страница 8: ...ype connector n Half rack mounting kit n Quick Start Guide EasyIP 10 AV over IP PTZ Camera Worldwide 999 30200 000 black 999 30200 000W white Caution Always support the camera s body when lifting or moving it Lifting the camera by its head or mounting arm will damage it The box should contain one of each item listed here n Camera black or white n VaddioIR Remote Commander n Thin Profile Wall Mount...

Страница 9: ...address in its USB stream Dimensionally enhanced logo badge We have spared no expense to provide a puffy logo badge to elevate your experience It s quite shiny and offers superior tactile appeal Front of the Camera Camera and zoom lens 10X optical zoom lens IR sensor Receives signals from the IR remote Status light Multi colored LED that indicates the camera s current state n Blue Camera is active...

Страница 10: ...USB 3 0 stream n EasyMic RJ 45 connectors Connect to a TableMIC or other microphone with EasyMic connectivity n Audio output Line level differential audio and 12 VDC power output to the optional amplified speaker or other audio infrastructure Back of the Camera Network PoE RJ 45 connector Connect to a powered port on the PoE switch It doesn t get much easier than that does it 5 Complete Manual for...

Страница 11: ...nstall it outdoors or in a humid environment without the appropriate protective enclosure Do not allow it to come into contact with any liquid Caution Do not install or operate this product if it has been dropped damaged or exposed to liquids If any of these things happen return it to Vaddio for safety and functional testing Before You Start Work with the network administrator to plan your EasyIP ...

Страница 12: ...pass through connectors can damage the connectors on the product which will void your warranty Intact will make reliable contact with cable connector Damaged Bent contact fingers will NOT make reliable contact with cable connector Use Cat 5e or better cable We recommend using high quality connectors and a high quality crimping tool If connectors are crimped incorrectly they can cause intermittent ...

Страница 13: ...th EasyIP cameras only It does not detect or pair with other types of cameras Vaddio recommends making all connections while the PoE switch is turned off Caution Do not connect the PoE switch to the network without guidance from an on site network specialist Powering Up the EasyIP System Vaddio recommends making all connections while the PoE switch is turned off To power the system turn on the PoE...

Страница 14: ...asks to define how each device behaves as an element of your network n Network settings Depending on the requirements of your network the device s default network settings may need to be changed Work with the site s network specialist to determine the right settings n Security settings Depending on the organization s security requirements some of these settings may need to change n Time zone Set t...

Страница 15: ...vides a button or link to continue to the IP address you entered with a reminder that it may be unsafe Select this option Your HTTPS connection is safe After you have accessed the product s web interface once your browser remembers its IP address and will not present the security message again Vaddio Deployment Tool The Vaddio Deployment Tool simplifies provisioning and system administration for m...

Страница 16: ...ol 1 Discover the IP address of the EasyIP Decoder 2 Open the EasyIP Decoder s web interface 3 Complete the initial device set up 4 Complete the initial system administration tasks 5 Use the tools on the EasyIP Decoder s Directory page to discover the EasyIP 10 cameras on the same subnet and open their web interfaces 6 Complete the initial device set up and system administration tasks for each cam...

Страница 17: ... video output 4 Press the button again to dismiss the information display To access the EasyIP Decoder s web interface Enter the IP address in your browser s address bar See Initial Access to the Web Interface for information about the warning messages that you will encounter the first time you access the device s web interface To complete the initial device set up The first time you access any Ea...

Страница 18: ...hat opens select Discover Devices 3 The Discovered Devices list shows the EasyIP 10 cameras on the subnet with the EasyIP Decoder To access a camera s web interface Select the camera s IP address from the Discovered Devices list OR Select and save the camera then select its IP address from the directory 13 Complete Manual for EasyIP Systems ...

Страница 19: ...te portion of the network to scan your computer may be on a different subnet from the EasyIPEasyIP equipment Pro tip On the Groups page of the Vaddio Deployment Tool you can create a group containing only the EasyIP products 4 In the list of equipment that the scan discovers locate the EasyIP devices marked Not Set Up 5 For each device click the Not Set Up button and set the admin password on the ...

Страница 20: ...ormation to the Device s Web Interface The system administration pages for these tasks are virtually identical for all EasyIP products Note Some of the screen shots of these web interface pages are from the EasyIP Decoder and some are from the EasyIP 10 camera Setting Passwords and Access EACH DEVICE SECURITY PAGE The Account Passwords and Web Server areas of the Security page provide basic securi...

Страница 21: ...otocol n Enable Telnet access When selected the device accepts Telnet connections Default security related settings n HTTP access is disabled n Telnet access is disabled n Device discovery is enabled Note Consult your network security specialist before changing any of these settings 1 Select Show Advanced Settings The advanced options open 2 In consultation with your network security specialist ma...

Страница 22: ...tch Refer to Luxul s manual for the switch Specifying Time Zone and NTP Server EACH DEVICE NETWORKING PAGE Do not change network settings without guidance from an on site network specialist Using automatic NTP updating ensures that the timestamps in the diagnostic log are accurate Specifying your time zone may make it easier to match logged events with other actions and external events 1 To make t...

Страница 23: ...b Interface EACH DEVICE ROOM LABELS PAGE The information you enter on this page is displayed on every page of the device s web interface You may also wish to specify what appears on the device s browser tab 18 Complete Manual for EasyIP Systems ...

Страница 24: ... and microphone settings Audio Select the active video input Video Switching Camera operation n Preset positions n Color and lighting settings n Focus n Speed adjustments Camera Camera Other camera behaviors n IR frequency respond to the IR remote as camera 1 2 or 3 n Image flip for ceiling mounted cameras n Indicator light behavior System has multiple tabs Set cameras to go to standby mode when t...

Страница 25: ...le n Disconnected The camera paired to this input is currently unavailable or the input is not paired to a camera n Unauthenticated A camera is paired to this input and is waiting for an administrator to log in as admin from the EasyIP Decoder n Connected A camera is paired to this input and ready to send video and accept commands from the EasyIP Decoder 20 Complete Manual for EasyIP Systems ...

Страница 26: ...ut Pairing box shows its status as Connected Note If you are unable to authenticate successfully this may mean you need to do the initial device set up for the camera See step 6 5 Select Done to save the pairing and return to the main Directory view If you authenticated successfully you have finished this procedure The camera is paired and available 6 If you were not able to authenticate to the ca...

Страница 27: ...nd select the camera as the video capture device The EasyIP Decoder streams video from the currently selected video input Configuring USB Streaming EASYIP DECODER STREAMING PAGE These settings affect how the EasyIP Decoder works with soft conferencing applications To change the way the decoder shows up in your soft client s camera selection list Edit the USB Device Name To allow conferencing appli...

Страница 28: ...s Managing Audio When you are logged in as admin the EasyIP Decoder provides separate controls for each of the audio inputs microphones 1 and 2 USB playback and outputs line out IP stream and USB record The operator s interface provides a single audio mute control and a single volume control Muting All Audio Inputs Together EASYIP DECODER ALL PAGES Use the audio mute button at the top of any page ...

Страница 29: ...or the appropriate audio input or output to set the volume The audio level meter and numeric value can be helpful Note For best performance with most computers we recommend setting the USB Record volume high To mute individual inputs or outputs Use the button to mute the desired audio input or output 24 Complete Manual for EasyIP Systems ...

Страница 30: ...ic conference To correct this Do this Reverberant room From the Easy PEQ menu select Reverberant Room Noisy environment From the Easy PEQ menu select Ambient Noise to reduce gain in the frequencies above and below the normal speech range Participants who have quiet voices or are seated beyond the microphones optimum pick up range Select the Mic Boost processing option to increase microphone gain o...

Страница 31: ...EASYIP DECODER VIDEO SWITCHING PAGE The EasyIP Decoder originates a USB stream with video from the input that is currently selected When the Directory includes more than one camera or other video input the Video Switching page lets you select which video input is active This page also presents the camera controls that would be available from the input camera s web interface Changes that you make u...

Страница 32: ...also need different settings n Speed adjustments Cameras have separate speed settings for manual movements and movements to presets n Focus adjustment Focus controls are also available on the IR Remote Commander but not in the operator s web interface n Indicator light behavior By default the camera s indicator light is on if the camera has power You can change this n Other camera settings Image o...

Страница 33: ...nges color Note The Store Preset dialog box does not indicate whether presets have already been defined but the main display dims the preset buttons if they have no preset information stored 4 To save the current color settings along with the camera position check Store with Current Color Settings 5 Store the preset 28 Complete Manual for EasyIP Systems ...

Страница 34: ... Wide Dynamic Range n Wide Dynamic Range available when Auto Iris is selected increases the contrast between the brightest and darkest areas This setting can t be used with Backlight Compensation n Auto White Balance adjusts color automatically Clear this box to adjust red gain and blue gain manually n Red Gain and Blue Gain available when Auto White Balance is not selected provide manual color ad...

Страница 35: ... Decrease Gamma The subject is silhouetted against a bright background Enable Backlight Compensation Small sources of bright light point sources make it hard to see details in areas with less intense lighting Enable Point Light Compensation Highlights and shadows look right but mid tones are too dark Increase Gamma Shadows are too dark Enable Wide Dynamic Range WDR Decrease Gamma The image looks g...

Страница 36: ...r less yellow Too much red Not enough red Too much blue Not enough blue Balanced If you are adjusting for lighting conditions that are likely to recur you can store presets with color settings Setting the Speeds for Manual Camera Movements EACH EASYIP 10 CAMERA CAMERA PAGE The Pan Speed Tilt Speed and Zoom Speed sliders control how fast the camera moves in response to the direction and zoom contro...

Страница 37: ... for Camera Movements EASYIP 10 CAMERA PAGE EACH CAMERA By default the arrow buttons on the remote and in the web interface show the direction you would see the camera move if you were looking the same direction as the camera If a person facing the camera is controlling it with the remote using the right arrow pans the camera to the person s left To make the arrow buttons indicate camera movement ...

Страница 38: ...ngs EACH EASYIP 10 CAMERA SYSTEM PAGE The General tab of the System page provides settings to control the way the indicator light behaves LED On In most cases Vaddio recommends leaving the status light on to let people in the room know whether the camera is currently sending video LED On in Standby Select Disabled to turn off the LED when the camera is in standby mode LED color scheme Status light...

Страница 39: ... state changes that can be associated with macros to make them run For example the One Touch Home button on a TableMIC is a trigger When you associate a macro with a trigger you must specify whether it runs when the trigger turns on or when it turns off so you can associate two macros with each trigger one to run when the trigger is activated and one to run when the trigger is turned off A trigger...

Страница 40: ...paired to input 1 3 Optional but strongly recommended Use the Test button to check your work while you are writing the macro 4 Save your work when you are finished or select New to start over Note If the macro has external requirements it will only run properly if those requirements are met For example if the macro includes a command to move to a preset the applicable preset must be stored before ...

Страница 41: ...ing it or after saving it The Macro Execution Log shows the result of each command as the test runs When the test finishes the execution log shows a pass message or a fail message and hides the line by line results If you need to debug the macro you can expand the log again by selecting the down arrow 36 Complete Manual for EasyIP Systems ...

Страница 42: ... in the Macro Editor and save your work To create a new macro based on an existing one Select the Edit button for the existing macro to open it and use the Save As button to give it a new name Then select its Edit button again and make the desired changes 37 Complete Manual for EasyIP Systems ...

Страница 43: ...ssigning a single macro to the Home button of the connected TableMIC microphone 1 On the Macros tab of the Control Devices page name and create the macro Then test debug and save it 2 If you want this macro to run every time you tap the TableMIC microphone s One Touch button got the Audio page and set the One Touch Button mode to Momentary Otherwise it will run every other time you tap the button ...

Страница 44: ...ODER CAMERA PAGE CONTROL DEVICES PAGE In this example two TableMIC microphones are connected to the EasyIP Decoder The team that uses the conference room most frequently has requested that the Home button on the cameras remote and the Home buttons on the two microphones should all do the same thing The remote is normally set to control the camera that is paired to Input 1 of the EasyIP Decoder Tas...

Страница 45: ...goes to standby mode in response to a command from the web interface or Telnet connection EASYIP DECODER USER INTERFACE PAGE To set standby behavior for cameras in the directory To place the cameras in standby mode along with the EasyIP Decoder select Standby Connected Cameras when EasyIP Decoder Enters Standby When this check box is not selected the camera only goes to standby mode in response to...

Страница 46: ...ted device System Firmware Camera adjustment Recalibrate pan and tilt motors Affected camera System Firmware Locate Vaddio Technical Support contact information Any EasyIP device Help View diagnostic logs Diagnostics Note Some of the screen shots of these web interface pages are from the EasyIP Decoder and some are from the EasyIP 10 camera The System pages for the different products are similar t...

Страница 47: ...gs Speed settings All devices NTP and time zone information Room Labels Hostname Passwords and other security settings To export a configuration 1 Configure the device with the time zone and room label If you are working with a camera store the presets you need 2 Export the configuration Export Data button The export downloads to your computer as a dat file The filename is the device s hostname 3 ...

Страница 48: ...make the decoder unusable 1 Download the firmware and its release notes 2 Select Choose File then browse to the downloaded firmware and select it The filename ends with p7m 3 Select Begin Firmware Update 4 Read and understand the information in the Confirm dialog box 5 Select Continue A progress message box opens If you are updating a camera the indicator light on the front of the camera turns yel...

Страница 49: ...he microphone product page 2 Select Choose File and navigate to the firmware file you downloaded 3 Select the appropriate EasyMic port 1 or 2 You can only update one microphone at a time this selection specifies which EasyMic connector the data will flow through 4 Select Begin Firmware Update Rebooting the Device SYSTEM PAGE EACH EASYIP DEVICE This can help if a camera or other device stops respon...

Страница 50: ...cal Support on the Help screen Viewing Diagnostic Logs DIAGNOSTICS PAGE EACH EASYIP DEVICE If you encounter a problem that you can t solve your Vaddio technical support representative may ask you to download and email the event log file available from the Diagnostics screen Note The log may include large numbers of internal events even when no errors have occurred Rebooting generates over 100 log ...

Страница 51: ...dress button on the front of the EasyIP Decoder The decoder overlays its IP address and MAC address on the video output Press the button again to dismiss the information display To access the EasyIP Decoder s web interface Enter the IP address or hostname in your browser s address bar If you use the hostname you may need to enter https as a prefix to keep the browser from treating it as a search q...

Страница 52: ...mber that video mute provides visual privacy but does not mute the room s microphones Mute video and audio if you need complete privacy Adjusting Speaker Volume EASYIP DECODER Use the Speaker slider or the and buttons to set the speaker volume Moving the Camera to a Preset Position EASYIP DECODER OR INDIVIDUAL CAMERA Use the Preset buttons if available to move the camera to any of its programmed p...

Страница 53: ...e button n Zoom n Focus Moving the Camera Manually EASYIP DECODER OR INDIVIDUAL CAMERA Use the arrow buttons for camera pan and tilt The center button moves the camera to the home position Zooming In or Out EASYIP DECODER OR INDIVIDUAL CAMERA Use the Zoom button to zoom in and the Zoom button to zoom out 48 Complete Manual for EasyIP Systems ...

Страница 54: ...re available help history and exit Note When you connect via Telnet you must log in using the admin account Things to know about Telnet n The character is the command prompt n Using a question mark as a command parameter will bring up a list of available subcommands or parameters Example camera led get Get the current LED toggle on Turn the LED on off Turn the LED off n CTRL 5 clears the current s...

Страница 55: ... the EasyIP Decoder you must specify the camera input camera home EASYIP 10 EASYIP DECODER Moves the camera to its home position When sending the command to the EasyIP Decoder you must specify the camera input Synopsis camera input home input used only when sending commands to the EasyIP Decoder Options input Integer 1 to 4 specifies the camera to control Example camera 1 home OK Sent from the Eas...

Страница 56: ...n in degrees as a floating point value between approximately 155 00 and 155 00 This is the minimum range Individual cameras may have slightly more travel before they reach their physical limits The camera pan set command blocks execution of subsequent commands until the camera reaches the specified position get Returns the camera s absolute pan position in degrees as a floating point value between...

Страница 57: ...the camera s absolute tilt position in degrees as a floating point value between 30 00 and 93 00 The camera tilt set command blocks execution of subsequent commands until the camera reaches the specified position get Returns the camera s absolute tilt position in degrees as a floating point value between approximately 30 00 down and 93 00 up Note that the range is 30 00 to 93 00 if Image Flip is s...

Страница 58: ...control in Zooms the camera in out Zooms the camera out speed Optional Integer 1 to 7 specifies the zoom speed stop Stops the camera s zoom movement set Sets the camera s zoom level as a floating point value between 1 00 and 10 00 get Returns the camera s zoom setting as a floating point value between 1 00 and 10 00 zoom Integer 1 to 10 specifies the zoom level Examples camera zoom in OK Sent to t...

Страница 59: ...camera Can only be used when camera is in manual mode far Moves the focus farther from the camera Can only be used when camera is in manual mode speed Optional integer 1 to 8 specifies the focus speed mode get auto manual Returns the current focus mode or specifies automatic or manual focus stop Stops the camera s focus movement Examples camera focus near 2 OK Sent to the camera Brings the focus n...

Страница 60: ... specifies the camera to control recall 1 16 Moves the camera to the specified preset store 1 16 Stores the current camera position as the specified preset save ccu Optional Saves the current CCU color and lighting settings as part of the preset If not specified the last color settings are used when recalled Examples camera preset recall 3 OK Sent from the camera Moves the camera to preset 3 camer...

Страница 61: ...r 0 to 255 chroma Returns the chroma value integer 0 to 14 detail Returns the detail value integer 0 to 15 gain Returns the gain value integer 0 to 11 iris Returns the iris value integer 0 to 11 red_gain Returns the red gain value integer 0 to 255 gamma Returns gamma integer 16 to 64 wide_dynamic_range Returns the current Wide Dynamic Range state on or off all Returns all current CCU settings Exam...

Страница 62: ...ynamic range is off blue_gain 0 255 Sets the blue gain integer 0 to 255 Can only be used when auto white balance is off chroma 0 14 Sets the chroma integer 0 to 14 detail 0 15 Sets the detail integer 0 to 15 gain 1 11 Sets gain integer 1 to 11 Can only be used when auto iris is off gamma 16 64 Sets the gamma integer 16 to 64 iris 0 11 Sets the iris integer 0 to 11 Can only be used when auto iris i...

Страница 63: ...rol get Returns the camera s current standby state off Brings the camera out of standby sleep mode on Stops video and puts the camera in standby mode toggle Changes the camera s standby state if it was not in standby mode it enters standby if it was in standby mode it wakes up Examples camera standby off OK Sent to the camera Brings the camera out of standby mode camera 3 standby get standby on OK...

Страница 64: ...onnected to the specified EasyMic port usb_playback Applies the command to the audio portion of the incoming far end USB stream line_out_1 Applies the command to the audio from the connected speaker usb_record Applies the command to the outbound near end audio portion of the USB stream Options get Returns the current mute status of the specified channel on Mutes the audio for the specified channel...

Страница 65: ...m Options get Returns the current volume of the specified channel up Increases the volume of the specified channel down Reduces the volume of the specified channel set Sets the volume of the specified channel Examples audio line_in_1 volume set 5 OK Sets 5 dB as the volume for the device connected to the Line In 1 port audio line_out_1 volume get volume 10 0 dB OK Returns the current volume for th...

Страница 66: ... address information for the specified input Equivalent to deleting a device from the directory using the web interface Examples camera 1 comm host get host 10 30 240 160 connected OK video source EASYIP DECODER ONLY Gets or sets the decoder s video source Synopsis video source get set input Options get Returns the video input that is currently selected set Sets the video input that is currently s...

Страница 67: ...s a video input other than a camera Examples video input1 get input type camera OK Returns the type of device at input 1 trigger EASYIP DECODER ONLY Turn an existing trigger on or off This command has no effect if the specified trigger has not been defined Note If the web interface s macro trigger test mode is in use this command may return parse errors Synopsis trigger index off on Parameters ind...

Страница 68: ...or the USB stream negotiated with conferencing client 0 when no USB stream is present USB Resolution Resolution of the USB stream negotiated with conferencing client 0x0 when no USB stream is present USB Version 2 or 3 as negotiated with the conferencing client UVC Extensions_Enabled Allow or disable far end control of the camera Example streaming settings get USB Active false USB Device EasyIP De...

Страница 69: ...e indicator light Examples camera led off OK Disables the indicator light When the LED is off you cannot tell by looking at the camera whether it is sending video camera led get led on OK Returns the current state of the indicator light camera icr EASYIP 10 ONLY Gets or sets the state of the camera s IR cut filter Synopsis camera icr get on off Options get Returns the IR cut filter mode on Sets th...

Страница 70: ...n video is muted the USB stream displays as a blue screen This can be desirable when preparing the room or when privacy is needed Synopsis video mute get off on toggle Options get Returns the current video mute status off Unmutes the video Normal video resumes on Mutes the video Blue screen toggle Changes the camera s video mute status Examples video mute get mute off OK Returns video mute status ...

Страница 71: ...ckets size The size of each ECHO_REQUEST packet Default is 56 bytes string The hostname or IP address where the ECHO_ REQUEST packets will be sent Examples network ping 192 168 1 66 PING 192 168 1 66 192 168 1 66 56 data bytes 64 bytes from 192 168 1 66 seq 0 ttl 64 time 0 476 ms 64 bytes from 192 168 1 66 seq 1 ttl 64 time 0 416 ms 64 bytes from 192 168 1 66 seq 2 ttl 64 time 0 410 ms 64 bytes fr...

Страница 72: ...ory reset status is on the device resets to factory defaults on reboot Synopsis system factory reset get on off Options get Returns the device s current factory reset status on Enables factory reset on reboot and returns he device s current factory reset status off Disables factory reset on reboot and returns he device s current factory reset status Examples system factory reset get factory reset ...

Страница 73: ...nd recall historic information Synopsis history limit Options limit Integer value specifying the maximum number of commands to return Examples history Displays the current command buffer history 5 Sets the history command buffer to remember the last 5 unique entries Additional information You can navigate the command history using the up and down arrow keys This command supports the expansion func...

Страница 74: ... ANY DEVICE Displays an overview of the CLI syntax Synopsis help Example help exit ANY DEVICE Ends the command session and closes the socket Synopsis exit Example exit 69 Complete Manual for EasyIP Systems ...

Страница 75: ...idity relative 20 to 80 non condensing EasyIP 10 Camera Camera and Image Image device 1 2 8 type Exmor CMOS sensor Pixels 2 14 million effective Pan angle and speed 155 up to 90 sec Tilt angle and speed 90 30 up to 90 sec Lens and horizontal FOV 10x optical zoom 67 0 wide to 7 6 tele f 3 8mm to 38mm F1 8 to F3 4 Min working distance 10mm wide 1 0m tele Min illumination 100 lux recommended Aperture...

Страница 76: ...the camera is off but it responds to controls The status light is turned off This is normal You can turn the light on again using the LED On setting on the General tab of the System page or using the Telnet command camera led on The camera is not responding to controls and the light is yellow A firmware update is in progress This is normal Wait a few minutes and try again when the light turns blue...

Страница 77: ...ing red Video mute is on UC color scheme n Blinking yellow Motor out of calibration Caution Do not disconnect either end of the camera cable while the indicator is yellow showing a firmware update in progress Interrupting a firmware update can make the camera unusable Note The camera s status indicator light can be configured to remain off when the camera is powered up The camera may be sending vi...

Страница 78: ...TED EASYIP 10 CAMERA SYSTEM PAGE 1 On the Camera Controls page select Settings to open the pan and tilt settings box OR On the System page go to the Firmware tab if you are on a different tab 2 Select Pan Tilt Reset The motors recalibrate This takes a few seconds 73 Complete Manual for EasyIP Systems ...

Страница 79: ...evice set up after you restore factory defaults From the web interface Log on using the admin account go to the System page s Firmware tab and select Restore Factory Settings From the Vaddio Deployment Tool Locate the device select it in the Name column to open its detail page and select Restore Factory Defaults from the Controls list This tool is available as a free download at https info legrand...

Страница 80: ...e or store the device under any of the following conditions n Temperatures above 40 C 104 F or below 0 C 32 F n High humidity condensing or wet environments n Inclement weather n Severe vibration n Under the sea in an octopus s garden n Dry environments with an excess of static discharge Do not attempt to take this product apart There are no user serviceable components inside 75 Complete Manual fo...

Страница 81: ...hones echo cancellation Audio processing that subtracts the far end speaker audio from the sound that your microphone picks up far end conferencing A location in the conference other than the one where you are Far end video is what you typically see in a conference the people at the other end of the call Field of View FOV How wide the video image is Vaddio measures horizontal field of view Some ma...

Страница 82: ...wo or more devices attempting to use the same IP address on a network Results are unpredictable but never good You don t need to worry about this if you re not using static IP addresses LED Light Emitting Diode An indicator light macro A defined sequence of commands that a device performs in response to a trigger event near end conferencing Your location in a conference When you mute the video you...

Страница 83: ...ginate trigger events are sometimes called triggers or trigger devices UAC drivers Universal Audio Class Standard USB audio drivers used by Vaddio conferencing products with audio capabilities UCC UC conferencing Unified Communications Conferencing refers to soft client conferencing such as Zoom or Skype for Business using a computer with USB connected peripherals USB 2 An older lower speed USB pr...

Страница 84: ...erence to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his her own expense Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired...

Страница 85: ...ct may cause radio interference in which case the user may be required to take adequate measures Standard s To Which Conformity Is Declared EMC Directive 2014 30 EU EN 55032 2015 Conducted and Radiated Emissions EN 55024 November 2010 Immunity IEC 60950 1 2005 2nd Edition Am 1 2009 Am 2 2013 Safety EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 Safety IEC 62368 1 2014 2nd Edition Safety 80 Comp...

Страница 86: ...or replacement Vaddio Technical Support can be contacted by email at support vaddio com or by phone at one of the phone numbers listed on support vaddio com Return Material Authorization RMA number Before returning a product for repair or replacement request an RMA from Vaddio s technical support Provide the technician with a return phone number e mail address shipping address product serial numbe...

Страница 87: ...r any reason are subject to restocking charges n The Dealer has up to 60 days from the date of purchase to return Vaddio product for credit for future purchases of Vaddio product only n The Dealer has 61 to 90 days from the date of purchase to return Vaddio product with a 15 restocking fee or 50 00 fee whichever amount is greater n The Dealer has up to 30 days from the date of purchase to return O...

Страница 88: ...the warranty period will be repaired under the non warranty terms if o The equipment has been damaged by negligence accident act of God mishandling used with the incorrect modified or extended power supply or has not been operated in accordance with the procedures described in the operating and technical instructions o The equipment has been altered or repaired by other than the Manufacturer or an...

Страница 89: ...d evaluates the unit n Customers requesting an estimate on repair charges must do so up front when they call in for an RMA The RMA team will call or email with the estimate after evaluating the unit and before proceeding with the repair n Any product evaluated for a repair estimate is still subject to the minimum labor charges even if the customer decides not to proceed with the repair n Vaddio do...

Страница 90: ...4 Public Domain https commons wikimedia org w index php curid 38931301 European Space Agency astronaut Luca Parmitano Expedition 36 flight engineer outside the International Space Station By NASA http spaceflight nasa gov gallery images station crew 36 html iss036e016704 html Public Domain https commons wikimedia org w index php curid 27263573 Chris Cassidy Luca Parmitano and Karen Nyberg ISS 2013...

Страница 91: ...ons 70 capabilities 2 70 CCU settings 30 31 55 57 cheat sheet 30 31 color adjustment 31 lighting and image quality 30 chroma setting 29 31 56 57 cleaning 75 color codes for status light 72 color settings 29 31 56 57 command history 68 compatibility browsers 9 conferencing 22 configuration saving or restoring 42 connection diagram 8 connectors 5 Control Devices page web 34 36 38 39 controls availab...

Страница 92: ... 64 72 behavior 33 64 color scheme 33 enabling disabling 33 meaning of colors 72 lighting settings 56 57 location of the camera 6 18 locations of connectors 5 log files 45 low light adjustment 64 low power standby state 58 64 M macros 34 36 38 assigning to triggers 38 creating and editing 35 testing 36 manual focus 33 54 media player 12 22 mic boost 25 microphones 23 25 59 adjusting 25 muting 23 5...

Страница 93: ...65 72 See also rebooting restoring default settings pan and tilt motors 65 72 restoring a configuration 42 restoring default settings 67 74 Reverberant Room audio setting 25 RJ 45 connectors 7 room information 18 Room Labels page web 18 S saving a configuration 42 Security page web 15 16 self signed certificate 10 settings default restoring 67 74 site requirements 6 software update 43 solving prob...

Страница 94: ...15 V Vaddio Deployment Tool 10 11 14 accessing discovered devices 14 check for the latest version 14 features 10 initial device set up 11 14 version firmware 68 video 47 61 62 input source selection 61 input type 62 muting 47 video mute 65 Video Switching page web 26 visual packing list 3 visual parts identification 4 5 volume controls 24 60 W warranty 6 81 web browsers supported 9 web interface 9...

Страница 95: ...pecifications drawings manuals technical support information and more 2020 Legrand AV Inc Vaddio is a registered trademark of Legrand AV Inc All other brand names or marks are used for identification purposes and are trademarks of their respective owners All patents are protected under existing designations Other patents pending Commercial AV Brands Chief Da Lite Middle Atlantic Projecta Vaddio ...

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