© 2015 Vaccon Company
9 Industrial Park Road, Medway, MA 02053 Phone: (508) 359-7200, US (800) 848-8788 Fax: (508) 359-0177
Visit Us Online at www.vaccon.com or email us at [email protected]
Proudly Made In The USA
Vaccon Return Policy - Electronic Products (Switches, Sensors, Valves)
To return a product, whether it was ordered incorrectly or is defec ve, please contact your local Vaccon
distributor for a Return Material Authoriza on number (RMA). For Vaccon distributors, please have the
following informa on available: original invoice number, date ordered, the product part number,
quan ty being returned and the reason for return.
A. Damage due to improper installa on / applica on
- Detailed installa on and opera ng
instruc ons are included with every electronic product. Any installa on that deviates from these
instruc ons or any applica on not within these specifica ons voids any warranty and the product
cannot be returned and credit will not be issued.
B. Modified/Altered Product
- Any product that has been altered or modified in any way voids the
warranty and the product cannot be returned and credit will not be issued.
C. Incorrect Shipment or Defec ve Product
- If a shipment is incorrect (quan ty, model number,
etc.) please no fy Vaccon within 3 business days of receipt of order. Any defec ve product, under
warranty, that is returned to Vaccon will be repaired, replaced or credited 100% at Vaccon's
discre on. Product returned to the customer will be returned at Vaccon's expense. Any product that
is returned due to manufacturer's defect must be returned in its original condi on or a credit will not
be issued.
D. Damage due to shipping/ handling
- If product is received damaged due to transporta on
mishandling, please contact your local Vaccon distributor. Vaccon will credit the shipping charges
once a claim number has been filed and Vaccon has received a credit. Any product returned to
Vaccon that is not properly packaged and results in the product being damaged will be assessed a
charge based on the cost to return it to resalable condi on. If the product cannot be repaired, a
credit will not be issued.
For a copy of Vaccon's complete return policy please contact your local Vaccon distributor or Vaccon
customer service.
Warranty – Electronic Products (Switches, Sensors, Valves)
Vaccon Company warrants that its electronic products are free from defects in workmanship and
materials for a period of 90 days a er invoice. The company makes no other warranty, expressed or
implied, and will not assume any liability for damages, labor or delays incidental hereto. Not intended
for life support systems.
All products are inspected upon arriving at Vaccon before any credits are issued.
Credits are not valid unless issued on an authorized Vaccon credit memo.
