IMPORTANT
• Check
www.v7world.com
for the latest downloads
for this product
• Confirm that you are connecting the Docking Station
with the supplied USB cable to the fastest USB port
available on your computer (USB-C or USB 3.0 or greater)
• Confirm you are using the power supply that came with
your docking station
• Confirm all of your cables and devices are working properly
by using them directly connected to your computer
• Confirm you are using the latest software from DisplayLink:
www.displaylink.com/downloads
• Confirm you are using the latest software and drivers from
the manufacturer of the computer including Chipset
Drivers, Firmware Updates, Bios, etc.
• Confirm your computer’s operating system power saving
mode setting is not set to turn off USB connectivity. This can
results in USB input devices being ignored during sleep
mode so you can’t wake up your computer.
• Other troubleshooting:
support.displaylink.com
Still having trouble?
Contact our customer service team at
www.v7world.com
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