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11 Trouble-shooting

For the

operating mode, after descaling, the water that is pumped back into

the water tank may not be clear. This will not affect the cooking or baking charac-
teristics nor the quality of the food being cooked or baked.

Trouble-shooting

11.1

What to do if …

This section lists faults that can be solved simply by following the instructions given. If
another fault is displayed or the fault cannot be remedied, please call Customer Ser-
vices.

Before calling Customer Services, please note down the error message in full.

Fxx/Exxx see operating instructions
FNxxxxx xxxxxx.

… the appliance is not working

Possible cause

Solution

▪

A household fuse or circuit
breaker has tripped.

▸ Change the fuse.
▸ Reset the circuit breaker.

▪

The fuse or circuit breaker
keeps blowing.

▸ Call Customer Services.

▪

An interruption in the mains
power supply.

▸ Check the power supply.

▪

Demo mode is switched on.

It is only possible to switch off demo mode with a
safety code.
▸ Call Customer Services.

▪

The appliance is faulty.

▸ Call Customer Services.

... no visible steam is produced when steaming

Possible cause

Solution

▪

The temperature of the
cooking space is over
100 °C.

No solution required:
Steam is invisible above 100 °C.

... the control panel has steamed up

Possible cause

Solution

▪

Steam escaping when using
operating modes with steam.

It is normal for the control panel to steam up
temporarily.
▸ When closing the appliance door, make sure that

it forms a seal all the way round.

▸ If it keeps steaming up, call Customer Services.

Содержание Steam HSE

Страница 1: ...Operating instructions Steam HSE Steam cooker ...

Страница 2: ...d of the appliance at the time these operating instructions went to press The right to make technical modifica tions for the purpose of the further development of the appliance is reserved Validity The product family model number corresponds to the first alphanumerics on the iden tification plate These operating instructions apply to Type Product family Size system STHSE 23001 55 381 STHSE60 23002...

Страница 3: ... the water tank 19 6 EasyCook 19 6 1 Overview of food groups 19 6 2 Selecting and starting foods 20 7 Favourites 20 7 1 Creating favourites 20 7 2 Selecting and starting favourites 20 7 3 Changing favourites 20 7 4 Deleting favourites 21 8 Tips and tricks 21 8 1 General tips 21 8 2 Saving energy 21 9 User settings 21 9 1 Overview of user settings 21 9 2 Adjusting user settings 22 9 3 Language 22 9...

Страница 4: ...Accessories 33 12 2 Special accessories 34 12 3 Spare parts 34 13 Technical data 34 13 1 Note for testing institutes 34 13 2 Temperature measurement 35 13 3 EcoStandby 35 13 4 Reference to Open Source licence 35 14 Disposal 35 15 Index 36 16 Notes 38 17 Service Support 39 ...

Страница 5: ...or lack of experience and or know ledge provided they are su pervised or have been in structed on the safe use of the appliance and have un derstood the hazards in volved Children shall not play with the appliance Cleaning and user mainten ance shall not be undertaken by children without supervi sion If an appliance is not equipped with a mains cable and a plug or other means for disconnecting fro...

Страница 6: ...le appliance drawer and its contents get hot Do not use aggressive or ab rasive cleaning agents or sharp metal scrapers for cleaning the glass in the oven door as they could scratch the surface This can destroy the glass For appliances with pyrolytic self cleaning Excessive soil ing and any and all accessor ies tableware baking trays runners shelf guides must be removed before carrying out pyrolyt...

Страница 7: ...may cause serious injury dam age to the appliance and fittings as well as affect the functioning of the ap pliance If the appliance is not working properly or in case of a repair order follow the instructions given in the Service Support section Please contact our Customer Services if ne cessary Use original spare parts only Retain these operating instructions for future reference The appliance co...

Страница 8: ...ul not to put fingers in the door hinges there is otherwise a risk of in jury if the appliance door is moved Particular care should be taken when children are around Only leave the appliance door open in the at rest position An open appliance door poses a danger of tripping or in jury Do not sit or rest on the appliance door or use it as a storage surface For hobs A hob guard can be fitted to prot...

Страница 9: ... slot into position in the water tank compartment Language and time must be set so that the appliance can be operated Version 2 Depending on the software version Set the time see page 23 If necessary adjust the user settings to the water hardness see page 23 Fill the water tank with fresh cold drinking water and slot into position in the water tank compartment Completing the initial set up Heat th...

Страница 10: ...ng 3 Door handle 4 Appliance door 3 2 Operating and display elements 12 00 곋 2SHUDWLQJ PRGHV 6WHDP r 3 2 4 1 5 1 Display 4 Action buttons 2 Menu buttons 5 Adjusting knob switching on appliance 3 Digital display duration timer time Overview of touch buttons Operating modes EasyCook Favourites User settings Timer Switch off 10 ...

Страница 11: ...andling can cause damage Do not use knives or cutting wheels on the accessories Stainless steel tray Use together with the perforated cooking tray as a drip tray 1 Push the stainless steel tray with the openings 1 against the back of the cooking space When it is pulled out it will click into place Lift the stainless steel tray in order to pull it out of the cooking space fully Only use the normal ...

Страница 12: ... in the scope of delivery on the perforated cooking tray Special accessories can be found at www vzug com 4 Operating modes 4 1 Overview of operating modes All the operating modes are described below Follow the advice given in Tips and tricks see page 21 and in EasyCook 4 2 Steam Temperature range 30 100 C Recommended value 100 C Level 1 to 4 The cooking space is heated by steam The food is heated...

Страница 13: ...nd functions are selected by pressing the corresponding touch button Selected touch buttons and functions are illuminated in white other se lectable functions are illuminated in orange Settings and functions that cannot be selected or changed are greyed out in the vari ous menus The following touch buttons with the following main menus and functions are available Operating modes EasyCook Favourite...

Страница 14: ...b If the appliance is in another menu press the touch button The selection of operating modes appears in the display Select the operating mode The operating mode settings appear in the display a recommended value ap pears above the temperature Set the values for duration end time and temperature as required and confirm Press and go Once all the necessary settings for the operating mode have been m...

Страница 15: ...peration 5 4 Setting a duration The operating mode selected ends automatically when the operating time is up Select the desired operating mode Select in the operating mode settings Set the desired duration max 9 hours and 59 minutes and confirm The duration is displayed in the operating mode settings as well as the end time which is calculated based on this value End of operation duration finished...

Страница 16: ...ng mode settings select or press the touch button An acoustic signal is emitted The selected operating mode is cancelled The following appears in the display Residual heat and for example Steam cancelled If you wish to start a new operating mode press the touch button If you wish to switch off the appliance press the touch button 5 7 Changing the operating mode If no operating mode is running Sele...

Страница 17: ...utton The countdown to the time remaining appears in the display Shorten or extend the time by turning the adjusting knob Confirm this shortening or extending of the time When the timer finishes When the set duration is up An acoustic signal is emitted Timer finished appears in the display To close the message select Switching the timer off before time Press the touch button The countdown to the t...

Страница 18: ...sate or food particles in the cooking space must be completely removed after each cooking session with steam Wipe away traces of water or soiling with a soft cloth to prevent corrosion and un pleasant odours Leave the appliance door open in the at rest position until the cooking space has cooled down and dried out 5 10 Switching the appliance off Press the touch button An acoustic signal is emitte...

Страница 19: ...e empty and dry the water tank Put the water tank back Any operating mode can be started again 6 EasyCook EasyCook helps you to prepare any food simply and conveniently After choosing the food group and food the appliance suggests the suitable operating modes includ ing the settings and accessories The brochure of the same name which you received with the operating instruc tions contains the same ...

Страница 20: ... change the set values to a limited extent 7 Favourites Up to 24 operating modes and EasyCook applications together with the settings made can be saved as favourites 7 1 Creating favourites Select an operating mode or an EasyCook application Make the settings Press the touch button The favourites menu opens Select a storage space and confirm Enter the name of the favourite using the on screen keyp...

Страница 21: ...ooking times With the appropriate amount of liquid grains e g rice or millet and pulses e g len tils cook directly in suitable tableware Put the tableware directly on the perforated cooking tray 8 2 Saving energy Avoid opening the appliance door frequently Minimize preheating Only preheat the cooking space if the cooking results depend on it Power consumption can be reduced to a minimum by selecti...

Страница 22: ... language in the display can be changed Different languages are available for se lection 9 4 Display Contrast With this function the readability of the display can be adjusted based on how the ap pliance is installed Brightness The brightness of the display can be changed Start screen Depending on the software version With this user setting you can determine the menu that is displayed when you sta...

Страница 23: ...ation Mains synchronization synchronizes the appliance clock with the mains frequency Ir regular mains frequency can cause the clock to not run correctly A pulse generator in side the appliance is used when mains synchronization is switched off 9 7 Notifications Acoustic signals and instruction messages can be switched off or disabled Essential acoustic signals such as the timer end of operation a...

Страница 24: ...have been made Adjusting the settings restarts the countdown Press and go can be switched on or off When Press and go is activated values between 10 seconds and 1 minute are possible the factory setting is 20 seconds 9 12 Temperature Temperature unit The temperature can be displayed in C or F C Degrees Celsius F Degrees Fahrenheit 9 13 Childproof lock The childproof lock is to prevent children acc...

Страница 25: ...iance Do not use any abrasive or caustic cleaning agents metal scrapers that are sharp or scratch steel wool abrasive scouring pads etc These products will damage the surfaces Glass surfaces that are scratched can crack Never use a steam cleaner to clean the appliance 10 1 Cleaning the exterior Remove any soiling or excess cleaning solution immediately Clean the surfaces with a soft cloth dampened...

Страница 26: ...am cleaner Condensate residue can be removed using a mildly acidic cleaning agent or cit ric acid 10 3 Cleaning the appliance door Clean the appliance door with a soft cloth dampened with water and a little washing up liquid Dry with a soft cloth Removing the appliance door Risk of injury from moving parts Be careful not to put fingers in the door hinges The appliance door is heavy When removing a...

Страница 27: ...ving the shelf guides Unscrew the knurled nuts 1 in the front of the shelf guides in an anti clockwise dir ection Pull the shelf guides 2 to the side of the screws and remove from the front 2 1 Reassembling the shelf guides Insert the shelf guides into the openings in the back wall of the cooking space and position on the screws Place the knurled nuts on the screws and tighten securely in a clockw...

Страница 28: ...g steam operating time until the next descaling process can be read in the user settings under Descaling Descaler durgol swiss steamer Using the wrong descaler can damage the appliance Only use durgol swiss steamer to descale your appliance The descaler con tains highly effective acid Immediately rinse away any splashes with water Fol low the manufacturer s instructions See Accessories and spare p...

Страница 29: ... display fill the water tank with 0 5 l undiluted descaler insert the tank and select The descaling process starts The following appears in the display Descaling appliance For safety reasons once started the descaling process cannot be cancelled Replacing the rinsing solution As soon as the corresponding message appears in the display remove the water tank pour the rinsing solution away and fill i...

Страница 30: ...sehold fuse or circuit breaker has tripped Change the fuse Reset the circuit breaker The fuse or circuit breaker keeps blowing Call Customer Services An interruption in the mains power supply Check the power supply Demo mode is switched on It is only possible to switch off demo mode with a safety code Call Customer Services The appliance is faulty Call Customer Services no visible steam is produce...

Страница 31: ...ssage Cancel the error message by pressing the touch button Disconnect from the power supply for about 1 minute Reconnect the power supply If the error appears again note down the error message in full along with the serial number FN see identification plate Disconnect from the power supply Call Customer Services the following appears in the display UX EXX see operating instructions FN XXX XXXXXX ...

Страница 32: ...after repeating the descaling process several times note down the error message in full and the serial number FN see identification plate Call Customer Services 11 2 After a power failure The user settings remain unchanged Brief power failure during operation The current operation of the appliance is cancelled The following appears in the display when the appliance is switched on Power failure Ope...

Страница 33: ...me and confirm The Clock menu appears again in the display Select The following appears in the display Do you want to continue with the initial start up To change other user settings select Yes The relevant user settings menu appears in the display If no other user settings are to be changed select No The appliance is ready for operation again If a descaling process was running the descaling proce...

Страница 34: ...ank durgol swiss steamer descaler The descaler is also available from specialist retailers 13 Technical data Dimensions See installation instructions Electrical connection See identification plate 1 1 13 1 Note for testing institutes Placing thermocouples between the appliance door and the seal can cause lack of leak tightness and thus measuring errors 34 ...

Страница 35: ...the en closed open source software licence text document 14 Disposal 14 1 Packaging Never allow children to play with packaging material due to the danger of injury or suffocation Store the packaging material in a safe location or dispose of it in an environmentally friendly way 14 2 Safety Render the appliance unusable to prevent accidents caused by improper use e g through children playing Disco...

Страница 36: ...g 27 Duration until next descaling process 25 Failed 32 Rinsing phase 29 Starting 29 Dimensions 34 Disposal 35 Door seal Cleaning 27 Replacing 27 Duration 15 E EasyCook 19 33 Food groups 19 EcoStandby 35 Electrical connection 34 End 15 Extending operation 17 F F and E messages 31 Factory settings 25 Favourites 20 Changing 20 Creating 20 Deleting 21 Starting 20 FN 24 I Identification plate 34 Initi...

Страница 37: ...eaning 27 Software versions 24 Spare parts 34 Special accessories 12 34 Stainless steel tray 11 Start screen 22 Steam 12 Switching off before time 16 Symbols 5 T Technical data 34 Temperature sensor 11 Temperature unit 24 Testing institutes 34 Time display 23 Time format 23 Timer 16 Tips and tricks 21 Touch buttons 10 Type 2 U U and E messages 31 User settings 21 Adjusting 22 Overview 21 Using for...

Страница 38: ...38 16 Notes ...

Страница 39: ...gnation to complete the registration process This information can be found on the identification plate for your appliance My appliance information FN ___________________ Appliance _____________________ Always have this appliance information to hand when you contact V ZUG Thank you Open the appliance door The identification plate is located on the left side panel Your repair order Call the free ser...

Страница 40: ...u buttons contain a selection of preparation options and user settings These can be selected by pressing the relevant button The active menu is shown in the dis play You can use the adjusting knob to operate and navigate within the menu addi tional submenus can also be called up The function buttons give you direct access to independent functions such as the timer or switching off the appliance V ...

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