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Service & Support

The «Trouble-shooting» section gives you valuable tips on how to deal with minor
malfunctions yourself, saving you the time and trouble of calling out a service tech-
nician and any cost that goes along with it.

Information on the V-ZUG warranty can be found at 

www.vzug.com

 →Service

→Warranty information. Please read this information carefully.
Please register your V-ZUG appliance straightaway:

online at 

www.vzug.com

 →Service →Online warranty registration or

using the enclosed registration card.

This will allow you to take advantage of the best possible support in the event of a fault
in the appliance during the guarantee period. You will require the serial number (SN) and
appliance designation to register your appliance. You will find them on the identification
plate of your appliance.
My appliance information:

SN:

 __________________________

Appliance

: ______________________________

Please have this appliance information to hand when contacting V-ZUG. Thank you.

Your repair order

Call the free service number 0800 850 850 to contact your nearest
V-ZUG service centre. You can arrange an on-site visit by us by phone if you wish.

General queries, accessories and service agreement

V-ZUG will be happy to help you with any general administrative or technical queries, to
accept your orders for accessories and spare parts and to inform you about our pro-
gressive service agreements. You can contact us by calling tel. +41 58 767 67 67 or by
going to our website at www.vzug.com.

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Содержание Card-System 1

Страница 1: ...2 1 Operating instructions Card System 1 and 2 Cashier system...

Страница 2: ...precautions Modifications Text diagrams and data correspond to the technical standard of the appliance at the time these operating instructions went to press The right to make technical modifications...

Страница 3: ...ayment amount on a double machine 10 3 6 Debiting the user card single machine 10 3 7 Returning credit to the user card single machine 10 3 8 Debiting the user card for appliance 1 double machine 11 3...

Страница 4: ...nvolved Children shall not play with the appliance Cleaning and user mainten ance shall not be undertaken by children without supervi sion If an appliance is not equipped with a mains cable and a plug...

Страница 5: ...If the appliance is not working properly or in case a repair is needed follow the instructions given in the Service Sup port section Please contact our Cus tomer Services if necessary Any repairs modi...

Страница 6: ...y Parts of programmes will normally be charged at 10 rappen The appliance does not always debit the same amount of money for the same wash or drying programmes as the length of time that electricity i...

Страница 7: ...peration for one appliance 4 5 1 2 3 1 Plain text display 2 Settings button 3 Card reader 4 Settings button 5 Identification plate underside of appliance Model 82A operation for two appliances in para...

Страница 8: ...ar appliance In the settings mode the charge card can be used with any appliance Totaliser card The totaliser card is for the following 2 functions Scanning the total amount charged Resetting the tota...

Страница 9: ...s Appliance 2 Briefly press the 2 button Balance xxx xx appears in the display and the LED is illuminated Moving appear after 10 seconds 3 3 Checking credits on user cards Appliance 1 Press the 1 or b...

Страница 10: ...ease select appliance appears in the display Press the button Please insert card appears in the display Hold the user card to the card reader The amount is debited A buzzer sounds briefly to confirm N...

Страница 11: ...the card reader Tariff appliance 1 xx xx xxx appears in the display and the LED is illuminated The appliance continues after 3 seconds If the card has not yet been removed from the card reader Remove...

Страница 12: ...rs in the display The appliance continues after 3 seconds Press button 1 to save data appears in the display Press the 1 button to confirm Charge appears in the display then Please insert card to char...

Страница 13: ...the totaliser card The procedure described below is explained on the basis of model 82A Briefly press the 1 button Please select appliance appears in the display and the LEDs flash Hold the totaliser...

Страница 14: ...12 parties Service subscription WM CS Number of wash cycles Subscription costs CHF 249 00 89 00 CHF 338 00 600 CHF 0 56 Operating costs per programme Operating costs Per hour Programme duration Charg...

Страница 15: ...on costs CHF CHF CHF Operating costs per programme Operating costs Per hour Programme duration Charge CHF 60 mins mins CHF hr 5 Settings The different parameters are explained below The factory settin...

Страница 16: ...es washing drying according to time defined in P 02 P 04 210 Longest pro gramme duration for appliance 1 The appliance calculates the amount to be debited as follows P 03 P 02 P 04 In or der that the...

Страница 17: ...here are pauses during a programme sequence gaps in the power being supplied As soon as there is a gap that is greater than the set switch off delay time end of programme debiting stops P 13 200 Curre...

Страница 18: ...eaning the exterior Do not use abrasive caustic cleaning agents or stainless steel cleaner Do not use abrasive scouring pads wire wool etc as such products will damage the surface Remove any soiling o...

Страница 19: ...A 230 V 16 A 400 V 10 A 230 V 16 A 9 Disposal 9 1 Packaging Never allow children to play with packaging material due to the danger of injury or suffocation Store the packaging material in a safe locat...

Страница 20: ...azardous environmentally harmful materials These appliances are to be handed over to a designated collection point for the recyc ling of electrical and electronic equipment and must not be disposed of...

Страница 21: ...n 2 N Notes 22 O Operation 8 P Parameters 15 Preface to the calculation 14 Q Queries 23 R Returning credit to the user card Single machine 10 Returning credit to user card for appliance 1 Double machi...

Страница 22: ...22 11 Notes...

Страница 23: ...You will require the serial number SN and appliance designation to register your appliance You will find them on the identification plate of your appliance My appliance information SN _______________...

Страница 24: ...ng instructions 2 1 2 1 1 2 3 4 5 CARD SYSTEM Card Nr Objekt Name Nom Nome 2 1 CARD SY STEM Card Nr Objekt Name Nom Nome V ZUG Ltd Industriestrasse 66 CH 6302 Zug Tel 41 58 767 67 67 Fax 41 58 767 61...

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