44
Troubleshooting
This section lists problems which you can resolve simply yourself by following the in-
structions given. If any other error messages appear or if you are unable to resolve the
problem, call Customer Services.
What to do if …
…
appears
…
appears
Before calling Customer Services, please
note down the error message in full
(message, SN and E numbers).
Possible cause
Solution
䡲
The drain hose is blocked,
kinked or defective.
䡲
Pumping height of the
drain hose (>1.2 m).
䡲
Connected to concealed
double drain trap.
A
Check the part of the hose that is not housed in
the appliance.
A
Resolve the problem.
A
Restart the programme.
Possible cause
Solution
䡲
The moisture sensor is dirty
or wet.
A
Clean the moisture sensor and then wipe dry.
s e e i n s t r u c t i o n s
F . .
EXXX
296
FN
XXXXXX
A0
o u t l e t
Check
Moisture s e n s o r
A3
c l e a n
