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11 Trouble-shooting
Problem
Possible cause
Solution
The progress of
the programme
remains frozen
at «Final airing»
for a longer
period.
▪
The laundry is being
cooled down.
▪
A high ambient tem-
perature extends the
cooling-down phase.
▸ No action is necessary. The laundry can
be unloaded at any time as long as it is
then spread out to cool down.
▪
The temperature
sensor is dirty.
▸ Clean the temperature sensor (see page
The appliance
will not start.
▪
The appliance door is
open.
▸ Close the appliance door.
▪
Door filter or front fil-
ter mat are missing.
▸ Insert door filter or front filter mat and en-
sure it is positioned correctly.
▪
Interruption in power
supply.
▸ Insert plug into mains socket.
▸ Turn wall switch on.
▸ Check fuse or circuit breaker.
The appliance
door springs
open during op-
eration.
▪
Various situations in
the appliance can
cause this.
▸ Close the appliance door.
▸ Touch the
button.
–
The programme is resumed.
The drum is
scratched and
dented.
▪
Scratches and dents
can be caused by
drying items with but-
tons or buckles.
▸ No remedy necessary. Scratches and
dents have no impact on the drying pro-
cess or the drying results.
The laundry is
badly creased.
▪
Too large a load.
▸ Reduce the size of the load.
▪
The washing was
spun too fast in the
washing machine.
▸ Switch the additional
«ReversePlus»
Or:
▸ Spin the washing at a lower spin speed.
▪
The washing is
tangled by the end of
the programme.
▸ Switch the additional
«ReversePlus»
▪
The laundry was left
in the drum too long
after the programme
had finished.
▸ Unload the laundry as soon as the pro-
gramme ends.
The consump-
tion values for
EcoManage-
ment displayed
are too high.
▪
The values can vary
according to pro-
gramme, load, addi-
tional functions and
user settings.
▪
System-related fluctu-
ations cannot be
ruled out.
▸ Observe the user settings and additional
functions.
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