Troubleshooting
If you are experiencing trouble with your headphones, please refer to the troubleshooting
guidelines below. If the problem persists, please contact the V-MODA customer service
department at v-moda.com/support or 1.888.VMODA.LA.
Trouble
Suggestions
No audio
Make certain the audio device’s headphone jack is free of debris
and that the headphone plug is securely connected.
Lack of or excessive bass or
treble
Turn off any audio enhancement features on audio device.
Ensure proper fitting is being used.
One earphone is quieter than
the other
Remove silicone fitting and briskly blow into the earpiece. (It is
possible there is debris inside housing, lodging sound driver in
place.) NOTE: do not put your mouth around earbud.
Distorted sound
Check to make sure the problem is not with the audio device or
the file which you are listening to. Ensure the EQ settings on the
device are set properly. Make certain proper fitting is being used
and that you have a snug fit (similar to that of an ear plug) and
that the driver is pointed directly towards the ear canal.
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