18
8.
Headphones without sound
• Make sure the audio file you are trying to listen to is not
broken. Try listening to another audio file to confirm.
• Make sure you have a good wire connection between the
headphones and the device.
9.
Display color problems for photos or videos
• Press the RESET button to check this issue.
10.
Erors while copying files
• Please check if the storage space is full.
• Please check if the USB cable is in good condition.
11.
Other problems
• Most of the problems can be solved with restarting of the
device, with the reset to factory settings from the main menu or
by pressing the RESET button on the side of the case.
1 4 . A b o u t f i r m w a r e
Firmware contained in the tablets provides the control program
for the device, and it is offered by the original manufacturer.
Flashing firmware (refer to
rebuilding firmware into the device
)
is the final solution to serious system problems. For common
breakdown you can just restart the device, or run
factory reset.
If system crashes appear continuously even after you have run
factory reset, you can flash firmware under professional
guidance. The firmware preloaded in the device is a stable
version for the tablet, please do not flash it with other versions
of firmware unless absolute necessity. We DO NOT suggest any
private firmware flashing without guidance of the original
manufacturer, who is not responsible for any possible
breakdown of the tablet caused by user's private firmware
flashing.
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