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11801016 Rev A

 

© 2013 UTC RETAIL 

Troubleshooting 

2170 POS System User Guide provides troubleshooting procedures for possible problems encountered when 
installing the product. Access the document at: 

www.utcretail.com

Service and Technical Support 

Assistance and customer service are available from your dealer or authorized service provider. If your dealer or 
service provider cannot answer your questions or provide satisfactory service, call UTC RETAIL’s Technical 
Support. When calling for assistance or service information, please be ready to provide the model number and serial 
number, which can be found on a label on the bottom of the chassis. 

If the product needs to be returned to a repair facility, please use the original packing material and shipping carton. 

For assistance, service and product information, contact: 

UTC RETAIL 

100 Rawson Road 
Victor, NY 14564 
Phone: 1.800.349. 0546 or (585) 924.9500 
Fax: (585) 924.1434 

www.utcretail.com

 

Содержание 2170

Страница 1: ...hat the information presented in this document is correct No liability expressed or implied will be assumed by UTC RETAIL its dealers or affiliates for damage resulting from the use of this information There are many options for operating systems drivers applications and peripherals Please consult the supplier s documentation for information not specific to 2170 POS products The 2170 POS Touch Scr...

Страница 2: ...ervice Personnel only Opening the case or service by anyone else will automatically void the warranty on this product WARNING Connect AC Power Cable last To avoid accidental power up during installation connect the AC Power Cable last WARNING Electrical Shock Use caution when connecting cables To avoid electric shock do not connect safety extra low voltage SELV circuits to telephone network voltag...

Страница 3: ...e air vents on any side of the 2170 POS Workstation Airflow through these vents is required for system cooling Do not install the 2170 POS in a location not having sufficient ventilation Leave several inches of clearance on all sides where the air vents are located AC Power Line and Data Line Transient Protection The 2170 POS is a modern computer that can interface with a large variety of peripher...

Страница 4: ...ripe Reader MSR Rear Customer Display RCD 8 4 Rear LCD Display User Guide To download the User Guide for this product go to www utcretail com Installing the 2170 POS Workstation Power Cord Plug the supplied AC cord into the power adapter mounted into the base See photo below Stand the system on its feet and snake the power cable through the cutout in the rear of the base WARNING To avoid accidenta...

Страница 5: ...5 Port Configuration Figure 2 2170 POS I O Panel 5 COM3 6 COM2 7 COM1 8 LAN 9 USB3 USB4 10 USB1 USB2 11 Cash Drawer For a neat installation route the I O panel cables through the cable tie down clamp assembly See photo below 2170 stand and hidden behind the system I O Panel and Cable Clamp Assembly POS System is equipped with one easily accessible hard follow these steps hut off all power to the s...

Страница 6: ... provider cannot answer your questions or provide satisfactory service call UTC RETAIL s Technical Support When calling for assistance or service information please be ready to provide the model number and serial number which can be found on a label on the bottom of the chassis If the product needs to be returned to a repair facility please use the original packing material and shipping carton For...

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