US Mower Factory Warranty
Exclusions not covered by warranty:
-Components showing evidence of operational misuse, abuse or modification.
-Components showing evidence of maintenance neglect including, but not limited to:
1. Failure to follow the lubrication schedule
2. Failure to maintain proper hardware bolt torque. Inspect frequently.
3. Failure to maintain proper bearing pre-load.
4. Poor quality oil, Improper oil level
5. Oil filters not replaced as needed, inappropriate filter installed
-Technician or mechanics travel time
-Machine pick-up and or delivery to repair facility.
-Components classified as consumables.
-Hydraulic hoses not of USM manufacture-Note: If an otherwise warrantable hose is replaced
from other sources, a credit will be issued which will represent USM’s cost of manufacturing
that hose and shipping by UPS ground.
-Bent flail shafts or shaft stubs
-The warranty will be considered void if closed components are disassembled prior to return.
Closed components include, but are not limited to: hydraulic pumps, motors, and cylinders.
-All replacement components will be shipped to customer/dealer via UPS Ground. All re-
placement components shipped are invoiced as a matter of course. Components that require
evaluation at the factory must be shipped freight prepaid. A credit will be issued for the re-
placement component and freight when it is determined that the warranty is applicable. All
warranty work or replacement components must be pre-authorized by US Mower. US mower is
not responsible for unauthorized repairs or replacements. If there are questions regarding
the applicability of warranty, a call to USM is recommended before work proceeds.
Credit for Labor
Labor credit for a warrantable repair will be issued only for work done in a service dealer’s
shop. No labor credit will be issued for work done in the field (i.e., at the machine site) except
by specific factory authorization. Travel time to and from machine will not be warranted. Ac-
tual warranty compensation will be based on USM flat rate manual.
CREDIT WILL NOT BE ISSUED AND WARRANTY IS NOT VALID FOR ANY UNIT THAT IS
NOT PAID WITHIN TERMS OF THE INVOICE INCLUDING THE SERIAL NUMBER FOR PUR-
CHASED COMPONENT REGARDLESS OF THE END USER. WHOLESALER OR DEALER IS RE-
SPONSIBLE FOR ALL COSTS OF WARRANTY REPAIRS UNLESS INVOICE IS WITHIN TERMS.
Damage and Injury
USM liability is specifically limited to the replacement of components for its products if a
warrantable defect is discovered. Collateral damage to property or personal injury is ex-
clusively the responsibility of the owner and or operator since USM has no control over the
circumstances in which it’s equipment is used. Lost time or expense which may have accrued
because of defects is not covered.
Express Warranty
Seller warrants that:
The goods to be supplied pursuant to this agreement (purchasers agreement to buy and sell-
er’s agreement to sell) are fit and sufficient for the purpose intended.
The goods are merchantable, of good quality and free from defects within the seller knowl-
edge, whether patent or latent, in material or workmanship.
The seller has title to the goods supplied in that the goods are free and clear of all liens,
encumbrances and security interests. All warranties made in this agreement, together with
service warranties and guarantees shall run to buyer and the original customer of buyer.
THERE ARE NO OTHER WARRANTIES EITHER EXPRESSED OR IMPLIED
Should you have questions regarding warranty issues or experience any problems, please call
your dealer or US Mower at 877.757.7555 or E-mail us @ [email protected].
USM warrants all of its mowers for a period of 12 months.
The warranty specifically covers manufacturing or component defects only. Defects or damage
caused by non-US MOWER installers or owner/operators are not covered.
Normal wear parts are not covered by this Warranty
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