15
No discharge of air
Cord is not plugged in
Make sure power cord is
plugged in and the supply switch
is on.
Power is not on
Turn the unit ON by changing
the mechanical knob position of
the control panel
Motor Faulty
Contact Service centre
Not Cooling / Unit is
making noise
Pump is not turned ON
On control Panel. Turn COOL
FUNCTION TO “ON”
Low or no water in tank,
when COOL is selected
Refill water tank.
Damaged Pump
Contact service centre.
Odor omission
When the Cooler is new When the unit is used for the first
time, the Honeycomb Cooling
Media will have an odor, which
will dissipate within a week of
initial use. This is normal.
If the Cooler has been
used. There may be an
algae issue.
Water is stale Clean the tank
and fill with fresh water.
Clean the Honeycomb Media.
If problem persists contact the
service centre.
TROUBLESHOOTING GUIDE
