Vapor Boss Steam System 17 Rev 6/11
STANDARD TERMS AND CONDITIONS
ONE YEAR LIMITED WARRANTY
Austin K. Inc (“AKI”) warrants that the Vapor Boss Steam System sold by US Steam. (Seller) will be free from
defects in material and workmanship for a period of one (2) years, boiler 5 years from the date of shipment. The
Vapor
Boss
is not intended for commercial use; warranties will be voided for any use in commercial environments.
TERMS OF LIMITED WARRANTY
The limited warranty becomes effective on the date of shipment from US Steam and is granted to the initial customer
end user only and is nontransferable. Any claims under this warranty must be made before the end of the applicable
warranty period. During such period if AKI determines that a part or system is defective in material or workmanship,
AKI, at its option, will provide you with a repaired part or replace any part that is covered by the limited warranty.
AKI reserves the right to substitute functionally equivalent new or serviceable reconditioned parts or systems. AKI’s
responsibility is limited to repair, replacement, credit or refund, any of which may be selected by AKI at its sole
discretion.
The limited warranty covers only defects arising from normal use and does not include malfunctions or failures arising
from: misuse, abuse, neglect, alteration, usage not in accordance with user manual and instructions, depletion of
consumables, acts of nature or damage caused by repairs where such repairs were made without AKI’s express
approval.
The Warranty does not cover defects or damage arising from the disassembly or attempted disassembly of
Vapor Boss
Steamer
without AKI’s approval.
SERVICE and SUPPORT
If you need support for your
Vapor Boss Steamer
call 1-888-788-1234 (M-F 9am-5pm CST) to speak with a Customer
Service Representative, or contact us through the web atwww.ussteam.net Representative will troubleshoot the
problem and determine if the
Vapor Boss Steamer
should be returned for further diagnosis. The customer service
representative will advise you if you should ship your machine to our National Customer Service Center.
Before you ship your
Vapor Boss Steamer
for service, you must call 1-888-788-1234 (M-F 9am-5pmCEST) or contact
us through the web at
www.ussteam.net
Our customer service representative will explain how you must package and
ship your
Vapor Boss Steamer
to prevent further damage. The Customer Service Representative will also provide you
with a return authorization (RMA), if required.
RETURN PROCEDURES
You are responsible for returning products to either supplier, Austin K. Inc., 110 S. Hampton, Crowley, TX, 76036, or
the designated service center at your expense.
Prior to
returning the product(s)
you must obtain a Return
Merchandise Authorization (RMA) by calling 1-888-788-1234. No returns will be accepted without RMA #. When
packing the
Vapor Boss Steamer
, you must use the original packing material to prevent damage in shipping. Make sure
you include all items as listed on pages 3-4 of this manual.
LIMITATIONS
EXCEPT AS SET FORTH HEREIN, AKI MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, AND DISCLAIM AND
NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATIONS, IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR THE PARTICULAR PURPOSE AND CONFORMITY TO MODELS OR SAMPLES.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY
NOT APPLY TO YOU.
THE WARRANTY SET FORTH HEREIN GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE. IN NO EVENT SHALL AKI BE LIABLE FOR ANY INDIRECT,
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT
APPLY TO YOU. NO VARIATION OR EXCEPTIONS IN THE TERMS STATED HEREIN CAN BE MADE.
