7
My broadband router is not acknowledging my printer.
Possible Solution:
Make sure the cables are all correctly installed. If this does not correct
the problem, open the Configuration Utility, click
Toolbox
, and then click
Reboot
. This will restart the broadband router and then it should
communicate with your printer.
Troubleshooting Ping Procedure
If at any time during the ping procedure you do not receive a return
message for a successful ping, this means that the address you are
pinging has been changed and is causing a conflict. Check the address
in the configuration utility and make any necessary corrections using the
console mode. After you have made the corrections, continue with the
ping procedure.
1.
Click Windows
Start
and then click
Run
. In the Run dialog box,
Windows 95, 98, and Me users should type
command
and click
OK
.
Windows NT and 2000 users should type
cmd
and click
OK
.
2.
Type
Ping 127.0.0.1
. This is your local host address and this will
ensure that the TCP/IP protocol is installed and functioning properly. If
you cannot complete this ping, disconnect the router and then repeat the
installation procedure.
3.
Type
Ping
followed by your IP address. This will ensure that your PC
is responding to requests. If you cannot complete this ping, make sure all
the cables are properly connected and that all the correct drivers are
installed.
4.
Type
Ping
followed by your gateway address to check the
communication with your gateway. The default gateway address is
192.168.123.254. This will ensure that you can connect to other
machines and can get to the broadband router. If you can establish
communication with the broadband router, you can access the
Administration page and configure the settings. If you cannot complete
this ping, make sure the power cord of the broadband router is plugged
in and that it is properly connected to your PC or Macintosh.
5.
Type
Ping
followed by the outside Internet address of your
broadband router. This is the address that is provided either by your ISP
or by the outside LAN. This procedure will ensure that your broadband
router is functioning properly and allowing traffic to pass through.
