US Robotics USR5660C, Быстрое руководство по установке

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8
Tr o u b l e s h o o t i n g
Basic Troubleshooting Procedure
This procedure addresses a number of symptoms that you might experience
with your modem:
!
Verify the cables are connected correctly. This includes all cables connect-
ing the telephone line, the modem, and your computer.
!
If possible, test your modem with a different phone cord and/or wall jack.
If you still have trouble using the modem, follow the procedure below that best
describes your symptom.
My computer isn’t recognising my modem.
S o l u t i o n 1 :
Ensure you have seated the modem completely into the PCI slot. The modem
should be perfectly perpendicular to the system board and flush against the
rear of the case.
S o l u t i o n 2 :
1. Turn off the computer.
2. Physically remove the modem from the computer.
3. Follow
Step One: Physically Install the Modem in the Computer using a different
PCI slot inside your computer and repeat rest of the installation procedure.
My communications software isn't recognizing my modem.
S o l u t i o n 1 :
Remove any previous versions of your communication software and reinstall
the communications software provided with your modem on the USRobotics
Installation CD-ROM. Verify your modem is installed:
1. Do one of the following:
"
Windows XP : Click Windows
Start
>
Control Panel
.
"
Windows 2000, Me, 98 and 95 :Click Windows
Start
>
Settings
>
Control Panel
.
2. Double-click the
Modems
or
Phone and Modem Options
icon.
3. You should see
U.S. Robotics V.92 PCI Faxmodem
in the list of installed
modems. If the incorrect modem or no modems are listed, your modem is
not installed properly. Try reinstalling your modem.
S o l u t i o n 2 :
If you are using Dial-Up Networking, it may not be configured correctly.
Check your configuration and make sure you have the correct modem selected.