background image

For troubleshooting help or to find out how to contact technical
support, see the Support Rescources on the other side of this map.

3Com and U. S. Robotics are registered trademarks;  x2 and

Connections are trademarks of 3Com Corporation.  Windows is a

registered trademark of Microsoft Corp.  All other trademarks are used for identification purposes only and may be trademarks
and/or registered trademarks of their respective companies.  Copyright ©1998 3Com Corporation.  All rights reserved.

Click 

 and then click 

. Type

D:\setup.exe

D:\setup.exe

D:\setup.exe

D:\setup.exe

D:\setup.exe and then click 

. If your

CD-ROM drive uses a different letter, type that letter
in place of “D”.

The Setup Wizard on the CD guides you through
installing the 

Connections program group and

registering your modem.

For instructions on how to install software from the
CD, see the “Software Installation” chapter in the
User’s Guide Reference.

7

Inst

Inst

Inst

Inst

Install the 

all the 

all the 

all the 

all the 

Conne

Conne

Conne

Conne

Connections

ctions

ctions

ctions

ctions

 CD and

 CD and

 CD and

 CD and

 CD and

register your modem.

register your modem.

register your modem.

register your modem.

register your modem.

*IMPORTANT! In accordance with the ITU-T standard for 56K transmissions, this modem is capable of 56 Kbps downloads.
However, due to FCC rules which restrict power output of the service providers’ modems, current download speeds are limited
to 53 Kbps. Actual speeds may vary depending on line conditions and other factors. Uploads from users to server equipment
travel at speeds up to 31.2 Kbps. An analog phone line compatible with the ITU-T 56K standard or x2 technology, and an Internet
provider or corporate host site compatible with the ITU-T 56K standard or x2 technology are necessary for these high-speed
downloads.

Befor

Befor

Befor

Befor

Before Y

e Y

e Y

e Y

e You Begin

ou Begin

ou Begin

ou Begin

ou Begin

To install the modem, you need an RS-232 serial cable. This is
also known as a “modem cable” or a “PC to modem” cable. This
cable is not included. Do not use a null modem cable or a printer

Do not use a null modem cable or a printer

Do not use a null modem cable or a printer

Do not use a null modem cable or a printer

Do not use a null modem cable or a printer

cable.  

cable.  

cable.  

cable.  

cable.  Look at the COM port on the back of your computer to
determine the type of cable you need.

You need a
DB9/DB25M
RS-232 serial cable

You need a
DB25/DB25M
RS-232 serial cable

Use the right cable.

Use the right cable.

Use the right cable.

Use the right cable.

Use the right cable.

While other power adapters may fit into your modem’s power jack,
they may damage the modem or cause it to operate irratically.

Use the power supply that came with your modem.

Use the power supply that came with your modem.

Use the power supply that came with your modem.

Use the power supply that came with your modem.

Use the power supply that came with your modem.

Look at the labels.

Look at the labels.

Look at the labels.

Look at the labels.

Look at the labels.

Note these icons on the modem’s underside:

1

Pr

Pr

Pr

Pr

Prepar

epar

epar

epar

epare for inst

e for inst

e for inst

e for inst

e for installation.

allation.

allation.

allation.

allation.

Write the modem’s serial number in the box below.
The serial number is located on the white bar code
sticker on the underside of the modem and on the
modem’s box.

Shut down Windows and turn off your computer.

2

Conne

Conne

Conne

Conne

Connect the modem to the

ct the modem to the

ct the modem to the

ct the modem to the

ct the modem to the

computer.

computer.

computer.

computer.

computer.

Connect one end of the RS-232 serial cable (not
included) to the modem and the other to your
computer’s serial port.

NOTE:

NOTE:

NOTE:

NOTE:

NOTE:

  When looking for the serial port label on the

back of your computer, look for COM, MODEM, RS-
232, 10101, or SERIAL.  Do not use AUX, GAME, LPT,
or PARALLEL.

3

Conne

Conne

Conne

Conne

Connect the modem to an

ct the modem to an

ct the modem to an

ct the modem to an

ct the modem to an

analog phone line.

analog phone line.

analog phone line.

analog phone line.

analog phone line.

Plug one end of the included phone cord into the

TELCO jack on the modem (labeled 

 on the

modem’s underside) and plug the other end into

an analog phone jack.

WARNING:

WARNING:

WARNING:

WARNING:

WARNING:

  Many offices and some homes have digital

phone lines.  The modem will be damaged if you use a
digital phone line.  Call your phone company if you are
unsure which type of line you have.

When you are not using the modem, you can use a
telephone on the modem’s phone line. Plug the
telephone’s cord into the modem’s PHONE jack.

4

Plug in the modem’s power

Plug in the modem’s power

Plug in the modem’s power

Plug in the modem’s power

Plug in the modem’s power

supply.

supply.

supply.

supply.

supply.

Plug the power supply into the modem’s power jack

(labeled 

on the modem’s underside) and into

an electrical outlet. Turn on the modem. The CS

light should illuminate.

6

Your Modem Description Here

When your desktop returns, verify that your modem
is properly installed. Click 

, point to

, and click 

. Double-click the

Modems

Modems

Modems

Modems

Modems icon. When the “Modems Properties” screen
appears, you should see a description of your modem.
Click on the description of your modem and then click
the 

 tab. Write down the COM port to

which your modem is assigned (for example,

) in the box below.  Click 

.  The

modem’s  command set should appear in the box.
Click 

 then click 

.

Verify that the modem is

Verify that the modem is

Verify that the modem is

Verify that the modem is

Verify that the modem is

pr

pr

pr

pr

properl

operl

operl

operl

operly inst

y inst

y inst

y inst

y installed.

alled.

alled.

alled.

alled.

COM Port:

Your Modem Description Here

COM

NOTE: 

NOTE: 

NOTE: 

NOTE: 

NOTE: 

If the CS light does not illuminate or other lights

illuminate, make sure that only DIP switches 3, 5, and 8

are in the down position. (The DIP switches are located

next to the phone jacks on the back of the modem.) You

may also be using the wrong serial cable or the wrong

power supply. See the "Before You Begin" section at the

beginning of this Installation Guide for more information.

READ

ME

FIRST!

  6K Faxmodem

  6K Faxmodem

  6K Faxmodem

  6K Faxmodem

  6K Faxmodem

Installation Guide
For Windows

®

5

5

5

5

5

part number 1.024.1923-00

5

Install the modem drivers.

Type 

A:\

 in the box and then click 

. If your

floppy drive uses a different letter, type that letter in
place of “A”.

If you have Windows 95

     

Version A:

When the “New Hardware Found” screen appears,
choose

 and

then click 

.

Turn on your computer. When your desktop returns,
insert the Winmodem install disk into your computer’s
floppy drive.

If you have Windows 95 

Version B:

When the “Update Device Driver Wizard” screen
appears, click 

.

Click 

. When the “Insert Disk” screen

appears, make sure you have the floppy disk inserted
into the computer’s floppy drive. Click 

.

When the “Copying Files” screen appears, type

 A:\

 in

the box and click 

.

If you have Windows 98:

If you have Windows 98:

If you have Windows 98:

If you have Windows 98:

If you have Windows 98:

Turn your computer on. When the “Add New Hardware
Wizard” screen appears, insert your driver diskette into your

3.5 inch drive and click 

. Select “Search for the

best driver for your device” and click 

. Put a

check in the box next to “Floppy disk drives.” If the location
of your 3.5 inch drive is not a:\ change it on the bottom
section of this screen. When Windows finds the driver, click

 . Click 

.

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