9
9
Modems tab. Look for another modem already installed in your computer.
The COM port that it is using is listed to the right of the modem description.
Windows XP (Category View):
Click Windows
Start
,
Control Panel
,
Network
and Internet Connections
, and then
Phone and Modem Options
. Click the
Modems tab. Look for another modem already installed in your computer.
The COM port that it is using is listed to the right of the modem description.
Windows 2000:
Click Windows
Start
,
Settings
, and then
Control Panel
.
Double-click the
Phone and Modem Options
icon and then click the
Modems tab. Look for another modem already installed in your computer.
The COM port that it is using is listed to the right of the modem description.
Windows Me, 98, and 95:
Click Windows
Start
,
Settings
,
Control Panel
,
and then double-click
Modems
. Look for another modem already installed
in your computer. If there is another modem installed, click the Diagnostics
tab to find out which COM port it is using.
If a previously installed modem is already using the available COM port, you
should uninstall that modem. See your previous modem’s manual for
uninstallation instructions.
Next, make sure that your COM ports are configured correctly:
Windows XP and 2000:
Right-click the
My Computer
icon on your desktop.
Click
Properties
. Click the Hardware tab and then click
Device Manager
.
Expand the Ports (COM & LPT) key by clicking
+
or double-clicking the Ports
(COM & LPT) key.
Windows Me, 98, and 95:
Right-click the
My Computer
icon on your
desktop. Click
Properties
. Click the Device Manager tab. Expand the Ports
(COM & LPT) key by clicking
+
or double-clicking the Ports (COM & LPT) key.
If the COM ports have yellow exclamation points or red Xs over them, your
COM ports may be configured incorrectly. If this is the case, you may need
to contact your computer manufacturer.
My software isn’t recognizing my modem.
Possible solution:
You may not have the correct modem selected in your software or in
Windows. To check which modem you are using, follow the instructions for
your operating system:
Windows XP (Classic View):
Click Windows
Start
and then
Control Panel
.
3056 Book English.book Page 9 Friday, May 2, 2003 11:19 AM
