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responsibility to backup any macro programming, artwork,
software or other materials that may have been
programmed into the unit. It is likely that such data,
software, or other materials will be lost during service and
URC will not be responsible for any such damage or loss. A
dated purchase receipt, bill of sale, installation contract or
other verifiable proof of purchase is required. For the URC
equipment support and other important information, please
visit URC’s website available at
or call Customer Service Center at (914) 835-4484.
This limited warranty only covers the URC equipment issues
caused by defects in material or workmanship during
ordinary consumer use. It does not cover product issues
caused by any other reason, including but not limited to
product issues due to commercial use, acts of God, third-
party installation, misuse, limitations of technology, or
modification of or to any part of the URC equipment. This
limited warranty does not cover the URC equipment sold as
used, as is, refurbished, so called "B stock" or consumables
(such as batteries). This limited warranty is invalid if the
factory applied serial number has been altered or removed
from the URC equipment.
This limited warranty
specifically excludes the URC equipment sold by
unauthorized resellers.
With the exception of URC's IR-only, broad-based consumer
remotes, none of URC's PC programmable remotes or any of
our Total Control® whole-house equipment are authorized
for online Internet sales. Buying URC's PC programmable
remotes or any of our Total Control® whole-house
equipment online means buying equipment that does not
have a URC's limited warranty. Such equipment is not
eligible for URC tech support or software support, either.
2. URC’s Limitations of Liability
MX-HomePro MXHP-R500 Remote Control