INSTALLATION
TROUBLESHOOTING
1. All UrbanFF Fountains must be installed by a qualified plumber in accordance with National
plumbing and drainage code AS/NZS 3500.1 and AS/NZS 3500.2 and any local authority codes.
2. Before Installation FLUSH ALL EXTERNAL LINES before connecting to fountain.
3. When mounting the fountain off a wall, check first with a Structural Engineer to ensure it has
the capacity to support this cantilevered fountain. Provide adequate surface for mounting fountain.
4. Mark the mounting points for the fountain and dyna-bolt or chemset in place.
5. Allow for water inlet as shown on Diagram A
6. Remove the fountain from the packaging preventing scratching and damage.
7. All fountains have been checked for leaks as part of our quality assurance program and some
droplets of water may be evident inside the packaging and/or unit. This is perfectly normal.
8. Remove main access panel from fountain using 4mm allen key.
9. Mount the fountain in place and tighten the bolts.
10. If you have not flushed the external water inlet pipes – do it now! Flushing the water inlet pipes from
the mains supply before connecting to fountain will help prevent blockage by any debris that may be
in the external pipes.
11. Connect water supply to 1/2” BSP inlet.
12. Test the bubbler by activating the button.
13. Refer to trouble shooting guide if you experience any problems.
14. Check all connections to ensure they are tight & secure.
There is restricted or
no water flow?
The water continues
to drip / run after
shutting off?
Leaking from the
internal connections?
The water flow is
shooting over the top of
the basin or is not high
enough and trickling
over the nozzle?
Check the inlet lines for kinks in the tubing. Ensure the water
supply valve is fully open. Check the water pressure regulator is open.
The water pressure is too high / low and needs to be adjusted via the
water flow regulator so it flows in to the catchment area of the basin.
Check that they have been installed correctly. (all fountains are leak
tested prior to leaving the factory). Have the push in fittings been pulled?
(see instructions on how to connect and disconnect push in fittings).
Is the water inlet connection tight?
The most common cause of water not shutting off is a leaking valve and
is due to the lines not being flushed adequately and debris getting in to
the valve through the inlet and sitting on the rubber seals.
To check the valve it will need to be removed. Please contact this office
for details instructions to ensure this is done correctly.
1/4 x 90 Fitting
3/8 x 90 Fitting
15-JG8-ELB-1-4X90
15-JG8-ELB-3-8X90
15-JG8-YPIECE
reorder
code:
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code:
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code:
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code:
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code:
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code:
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code:
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code:
15-JG8-STR-1-4
Blue Hose
15-HOS-BL8
Y fitting
15-LEG8M-ELB-8X1-4
1/4 x 90 LF-Fitting
15-TAP-BUB208C
Self Returning Tap
1/4 Straight
15-JG8-STR-3-8
3/8 Straight
1/2 x 90 Fitting
o
o
o
o
SPARE PARTS
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code:
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code:
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code:
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code:
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code:
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code:
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code:
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code:
Maintenance Tap
Bottle Filler
Bubbler
Push Button Valve
Water Regulator
Mini Ball Valve
Stop tap BUB268
15-TAP-VP350
15-BUB-TD90P
15-BUB-TD90P
15-VAL-ENW00415
15-REG-G14
15-VAL-15MINBAL
15-VAL-ENW00120
15-JG12-ELB-1-2X90
Diagram A
