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Upsen Q1K, Руководство пользователя

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Upsen Q1K Скачать руководство пользователя страница 34

 

34 

7 Troubleshooting                                                                               

 

 

In the event of an UPS fault, shoot the trouble according to Table 7-1 or Table 

7-2. If the fault still persists, please contact our customer service center. 

 

Problem 

Possible cause 

Solution

 

LED display 

Alarm 

The  1#  Fault 

LED  and  6# 

LED are on 

Beep 

continuously 

Internal 

overheat 

Ensure  that  the  UPS  is  not 
overloaded  and  the  ventilation 
opening is not blocked and ambient 
temperature  is  not  too  high.  Wait 
for  10  minutes  for  the  UPS  to  cool 
down  before  turning  it  on  again.  If 
it does not work. Please contact the 
distributor or service center. 

The1# 

Fault 

LED  and  5# 
LED are on 

Beep 

continuously 

Internal fault. 

Please  contact  the  distributor  or 
Service center 

The  1#  Fault 
LED  and  4# 
LED are on 

Beep 

continuously 

Internal fault 

Please  contact  the  distributor  or 
Service center 

The  1#  Fault 
LED  and  3# 
LED are on 

Beep 

continuously 

Over-charging 
Protection 

The  charger  of  the  UPS  is 
defective. 

Please 

contact 

the 

distributor or Service center 

The  1#  Fault 
LED  and  2# 
LED are on 

Beep 

continuously 

The 

UPS 

overloaded  or 
the load device 

Check  the  load  and  remove  the 
non-Critical device. Recalculate the 
load  power  and reduce  the  member 
of  loads  connected  to  the  UPS. 
Check  whether  the  load  device  is 
fault 

The  1#  Fault 
LED  and  2# 
LED  and  6# 
are on 

Beep once 

every second 

Fan  of  UPS  is 
not  connected 
or fault 

Please  contact  the  distributor  or 
Service center 

The  1#  Fault 
LED  and  2# 
LED  and  5# 
are on 

Beep 

continuously 

The 

UPS 

output  is  short 
circuited 

Turn  off  the  UPS.  Remove  all 
loads.  Ensure that the  loads  are not 
failed  or  the  UPS  has  no  internal 
short  before  turn  on  it  again.  If 
failed, please contact the distributor 
or service center 

 
 

Содержание Q1K

Страница 1: ...1 Queen Star Online UPS User Manual Q1K L Q2K L Q3K L ...

Страница 2: ...sed in this manual and may appear in your application process Therefore all users should read the form carefully and thoroughly Symbol Description Symbol Description Caution danger Danger electric shock Alternating current AC Direct current DC Protective ground Recycle Do not dispose with ordinary trash ...

Страница 3: ...the positive and negative electrodes of battery Otherwise it may cause electric shock or fire 6 Do not plunge or insert any objects into the air vents and other inlets 7 Do not store or use the device in the following environment Where there is inflammable gas corrosive agents or heavy dust Where the temperature is very high or low above 40 or below 0 or the humidity is very high more than 90 Unde...

Страница 4: ...re are two types of UPS according to the battery configuration standard type and long backup time type each available in the following ratings 1kVA 2kVA and 3kVA UPS Table 2 1 UPS types and configurations Type Model Remark Standard 1K With a 1A internal charger and 3 build in batteries of 12V 7AH 2K With a 1A internal charger and 6 or 8 build in batteries of 12V 7AH 3K With a 1A internal charger a...

Страница 5: ... 2 The rear panel of 2KS 2KL 3KS 3KL The picture for back panel is just for reference it subjects to change on customer s requirement please refer to the real subject Note The appearances above are examples with the long backup time the corresponding standard type is without the External Battery slot ...

Страница 6: ... from the battery system to the optimum operating voltage for the inverter when the UPS operates in Battery mode 4 DC AC inverter In Normal mode it utilizes the DC output of the AC DC converter and inverts it into precise regulated sine wave AC power In Battery mode it receives energy from the battery through the DC DC converter 5 Bypass It is very important in the UPS system In the event of a UPS...

Страница 7: ...6 Charger The charger of standard UPS provides 1A charging current and long backup time provided 1K is 6 5A and 2K 3K is 5 5A charging current 7 Battery Sealed maintenance free lead acid battery can be used as the DC source of the UPS 8 Output filter It filters the output and provides clean AC power to the load ...

Страница 8: ... and so on around the UPS and that the installation environment meets the specifications 2 The UPS should not be placed on a side The air inlet port at the front panel and the outlet port on the rear panel and two side panels should not be blocked so as to ensure good ventilation 3 In case if the UPS is unpacked installed and used at very low temperatures condensations of water drops may appear It...

Страница 9: ... S L A side of input wiring has been fixed with the UPS and the other side is just need to plug into the input socket The wiring configuration is shown in the following diagram Figure 3 1 Connection Method of Input 2 Output cable connection The output of 1K S L 2K S L 3K S L all available to uses sockets The total output power shall not exceed 1kVA 0 8kW 2kVA 1 6 kW 3kVA 2 4 kW Simply plug the loa...

Страница 10: ...or 96VDC or 72VDC 2 Take out the battery cable delivered with the UPS one end of the external battery cable is a plug for connecting the UPS the other end has 3 open wires for connecting the battery pack 3 Connect the external battery cable to the battery terminal DO NOT connect the battery socket of the UPS first Otherwise it may cause electric shock Connect the red wire to the terminal of the ba...

Страница 11: ... models Note The length of the external battery cable is 1 6 m If users need a longer one please consult the distributor There is a limit to the length of the external battery cable to ensure normal operation of the UPS 3 3 3 Connecting Communication Cable 1 Computer interface ...

Страница 12: ...rough the port 2 Alternative connection of communication Intelligent Slot It is designed for installing the dry contact card SNMP card and 485 card You can choose for one of them to installed a dry contact card You can utilize monitor function of dry contact to manage the power supply directly b SNMP It enables you monitor the UPS remotely through Internet c 485 Central monitor card Note Please re...

Страница 13: ...seconds buzzer beeps twice can start the battery self diagnosis 2 Silence function in battery bypass mode In battery bypass mode when the buzzer beeps pressing and holding the function button for more than 2 seconds buzzer beeps two times can silence the buzzer Press the button for more than 2 seconds buzzer beeps twice again to resume the alarm function Note The alarm silencing function of the Fu...

Страница 14: ... normal 9 Green Inverter indicator When the indicator on it shows that the load current is supplied from utility power or battery via the inverter 10 Orange Battery indicator When the indicator on it shows that the load current is supplied from battery via the inverter 4 2 Operation Mode 4 2 1 Normal mode In the normal mode the display on the front panel is shown in the following diagram The utili...

Страница 15: ...to start the battery self diagnosis If the connection between battery and UPS is confirmed without any problem it may be due to the defect or aging of the battery please refer to the troubleshooting in chapter 7 to solve the problem accordingly Note Connection to the power generator should be made according to the following steps Activate the power generator and wait until the operation is stable ...

Страница 16: ...mode 1 When the UPS is running in battery mode the alarm will beep every 4 seconds If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function Figure 4 3 Battery Mode 2 When the battery capacity decreases the number of load battery capacity indicators turned on will decrease If the bat...

Страница 17: ...pass mode the UPS beeps every 2 minutes If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function Notes When operating in bypass mode the backup function of the UPS is not available and the power used by the load is directly from the utility power via internal EMI filter Figure 4 4 B...

Страница 18: ...ning on without utility power With no mains input feeding to the UPS press the ON button more than one second ups start to turn on In the power on process the UPS has the same operation as if it is connected to utility power except that the utility power indicator is not turned on and the battery indicator is turned on instead 2 Powering down the UPS The operation of powering down the UPS contains...

Страница 19: ...wice At this point the indicators LED7 10 will blink cyclically indicating the UPS has worked in battery mode and the battery self diagnosis has started The battery self diagnosis will last for 10 seconds default In the event of a battery fault during battery self diagnosis the UPS will transfer to normal mode automatically 2 Through the monitor software Users can also initiate battery self diagno...

Страница 20: ... the No of lighted load indicator meets the required voltage 6 Press ON key about one second the output voltage setting completed 7 The frequency setting is the same as the voltage setting but before the setting please confirm the frequency setting is enabled the inverter indicator blink if not press ON key about one second in order to switch to the frequency setting screen 8 When done Press the F...

Страница 21: ...city Beep once every sec 7 26 50 battery capacity Beep once every 4 sec 8 51 75 battery capacity Beep once every 4 sec 9 76 100 battery capacity Beep once every 4 sec 10 100 battery capacity Beep once every 4 sec 11 Bypass mode Beep once every 2 min 12 Overloaded in bypass mode pre alarm Beep twice every sec 13 Utility power abnormal 14 Overload in Battery mode pre alarm Beep once every sec 15 Ove...

Страница 22: ...er output Sustained beep 20 Output short circuit Sustained beep 21 Overload fault Sustained beep 22 Battery voltage abnormal 23 Reversed polarity L N of input wiring or disconnected with ground Beep once every 2 min 24 Charger or battery fault Beep once every sec 25 Fan failure Beep every sec LED indictor description On Flash Depending on other conditions ...

Страница 23: ... self diagnosis When the UPS ran in normal mode pressing this button more than 2 seconds buzzer beeps twice can start the battery self diagnosis b Silence function in battery bypass mode In battery bypass mode when the buzzer beeps pressing and holding the function button for more than 2 seconds buzzer beeps two times can silence the buzzer Press the button for more than 2 seconds buzzer beeps twi...

Страница 24: ...any switch operation At this point Users just need to touch any button briefly to turn on the backlight 5 2 1 Normal mode When operating in the normal mode the display of main page on the front panel is shown as the figure 5 2 The utility power indicator and the Inverter indicator are turned on Load information area shows load value and the battery level area indicates dynamically when the battery...

Страница 25: ...he battery self diagnosis If the connection between battery and UPS is confirmed without any problem it may be due to the defect or aging of the battery please refer to the troubleshooting in chapter 7 to solve the problem accordingly 4 The other four display pages are load percent page actual load page input information page and the maximum temperature page Note Connection to the power generator ...

Страница 26: ...urrent battery capacity 1 When the UPS is running in battery mode the alarm will beep every 4 seconds If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function Figure 5 3 Battery Mode 2 When the battery capacity decreases the number of battery capacity indicators turned on will decre...

Страница 27: ...s If the Function key is pressed for more than 2 seconds the alarm will not beep silence function Press the Function key more than 2 seconds again to resume the alarm function 2 If the utility power indicator blinks it shows that the voltage or frequency of the utility power is out of the input range of the UPS or there are problems with reversed polarity L N of site wiring or disconnect to the gr...

Страница 28: ...ontinuously and the data information area shows current fault code refer to table 7 2 the display on the front panel is shown as the figure 5 5 users can switch to output page by pressing function button Figure 5 5 Fault display When a warning occurred the fault icon blinks every second and users can switch to the alarm display page shown as the figure 5 6 to check the warning code Figure 5 6 Alar...

Страница 29: ...rs are turn on about 4 seconds A few seconds later the UPS will begin to operate in Normal mode meanwhile the utility power indicator inverter indicators will turn on If the utility power is abnormal the UPS will work in battery mode 2 Turning on without utility power With no mains input feed to the UPS press the ON button more than one second ups start to turn on At this point the LCD begins to c...

Страница 30: ...4 seconds a few seconds later not any display is shown on the front panel and no voltage output is available from the UPS outlets system completely power down 5 3 2 Conducting Battery self diagnosis In UPS operation users can manually initiate battery self diagnosis to check the battery conditions There are two methods to initiate the battery self diagnosis 1 Through the function button In normal ...

Страница 31: ...f not press the F more than one second then release the output setting is enabled at this point you can start to set output voltage 4 Release the OFF key after you press it more than one second LCD display the selected output voltage in turn 5 Repeat the fourth step until the LCD indicator meets the required voltage 6 Press ON key about one second the output voltage setting completed 7 The frequen...

Страница 32: ...f the UPS has not been used for a long period charging is recommended at the intervals 3 months 4 Batteries should not be replaced individually 5 Under normal conditions the battery life lasts 3 to 5 years In case if the battery is found not in good condition earlier replacement should be made The battery should only be replaced by qualified service personnel Note 1 Prior to battery replacement th...

Страница 33: ...l the UPS should operate in battery mode In both cases there should be no fault indication 2 Check the transfer between the UPS operation modes Disconnect the main input to simulate a mains failure the UPS should transfer to battery mode and operate normally then recover the mains input the UPS should transfer to normal mode and operate normally 3 Check the LED indicators of the UPS During the che...

Страница 34: ...nuously Internal fault Please contact the distributor or Service center The 1 Fault LED and 3 LED are on Beep continuously Over charging Protection The charger of the UPS is defective Please contact the distributor or Service center The 1 Fault LED and 2 LED are on Beep continuously The UPS overloaded or the load device Check the load and remove the non Critical device Recalculate the load power a...

Страница 35: ...s less than 36VAC The battery discharge time diminishes The battery has not been fully charged Keep the UPS connected to utility power persistently for more than 10 hours to charge the battery again The UPS overloaded Check the load status and remove the non critical device Battery aged Replace the batteries Please contact the distributor to obtain the replacement components for battery The UPS ca...

Страница 36: ...on constantly Beep continuously Internal fault Please contact the distributor or Service center F06 on constantly Beep continuously Internal fault Please contact the distributor or Service center F07 on constantly Beep continuously Overload fault Reduce the member of loads connected to the UPS F08 on constantly Beep continuously Internal overheat Ensure that the UPS is not overloaded and the venti...

Страница 37: ...ep once every two minutes Maybe reversed polarity L N of site wiring or disconnect with ground Or the voltage between neutral wiring to protective ground is to high Please check the polarity of the neutral wiring and the line wiring ensure that The green yellow wire connect protective ground properly or make sure the voltage between neutral wiring to protective ground is less than 36VAC Table 7 2 ...

Страница 38: ...cy is in the range of 46 Hz 54 Hz 2 The output frequency is 50Hz when the input frequency is not in the range of 46 Hz 54 Hz 3 Can be set as 60Hz Battery mode Inverter overload capacity Utility power 25 105 5 Load 125 5 50s transfer to bypass 125 5 Load 150 5 25s transfer to bypass Load 150 5 300ms transfer to bypass Transfer time 0ms Normal mode Battery mode 4ms Normal mode Bypass mode Crest fact...

Страница 39: ...ormal range Ambient temperature 0 40 Environment humidity 20 90 No condensation Altitude Lower than 1000m no derating Over 1000m 1 derating for every 100m rise Storage temperature 15 45 8 4 EMC Item Standard Level ESD IEC61000 4 2 LEVEL4 RS IEC61000 4 3 LEVEL3 EFT IEC61000 4 4 LEVEL4 Surge IEC61000 4 5 LEVEL4 8 5 Safety Comply with GB4943 2001 IEC62040 1 and CE requirements 8 6 Industry Standard C...

Страница 40: ...ccessories No Standard Model Machine 1 Intelligent monitor software CD 1 User Manual 1 Serial communication cable 1 Long backup time Model Machine 1 Intelligent monitor software CD 1 User Manual 1 External Battery Cable 1 Serial communication cable 1 ...

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