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Phyn is a smart water assistant that starts to learn about
your plumbing system as soon as you’re connected. By
analyzing your water pressure as you go about your
routine, Phyn gets to know the subtle differences between
a running bath and a burst pipe. You will have the power
to turn off water remotely using the Phyn app.
Notes on privacy
We’re open about how we use data, and we’ll always get
your permission before sharing any personally identifiable
information. To learn more about our Privacy Policy, visit
your local Phyn webpage.
Notes on Wi-Fi connection and electrical supply
Phyn Plus must be connected to Wi-Fi and plugged into a
standard outlet in order for it to function properly.
Safety precautions
• Do not block airflow to Phyn Plus. Keep immediate
surroundings clear.
• To avoid the risk of fire and shock: use only provided
cable and power adapter.
• We recommend using only an electrical outlet
equipped with a ground fault circuit interrupter
(GFCI).
• Phyn does not provide third-party monitored
emergency notification or response.
Pairing Phyn Plus to Wi-Fi
1 Download the Phyn app, available in Apple
App Store and Google Play.
2 Follow the steps in the app to create your Phyn
account.
3 Follow the in-app prompts to connect Phyn Plus to
your home’s Wi-Fi.
Detailed information, as well as FAQ, are available online
on your local Phyn webpage.
A guide to Phyn Plus (see Fig. 1, page 2)
A Mounting bracket and integrated power supply
B Detachable manual shutoff valve tool
C Power connector cable
D LED display panel
E Action button (used to reset the device and engage
the shutoff valve)
F External Wi-Fi antenna port (antenna not included
G Shutoff valve access part
A guide to Phyn LED panel (see Fig. 2, page 2)
2.1 Wi-Fi paring mode
2.2 Flow through unit
2.3 Shutoff valve is closed
2.4 Energy saving mode/No power
After 120 seconds LED display goes into energy saving
mode. To wake up the device “tap” on the blue button (see
Fig. 1, E).
Other LED panel states can be found online on your local
Phyn webpage.
How to control the shutoff valve
Via the app. You can turn off your water remotely from
the Phyn app by pressing the “Water on” button on the
main menu of the app
• From the device, when it is powered on. Press and
hold the blue action button (see Fig. 1, E) until
shutoff is activated. The LED animation will change
(see Fig 2.3).
• Manually, when the device is not powered open
the access port on the underside of the unit (see
Fig 1, G). Use a flat-bladed screwdriver to turn the
shutoff valve to the “Open”/“Close” position. To open
shutoff valve, turn the screwdriver counter-clockwise
slowly for approx. 15 turns until it comes to a
complete stop. To close shutoff valve, turn clockwise
slowly for approx. 15 turns until it comes to a
complete stop (see Fig. 3). Do not continue to apply
more force when it comes to a complete stop.
How to restore to factory settings
To restore Phyn Plus to its factory settings, tap the action
button (see Fig. 1) 3 times, then press and hold it for 5
seconds. Once the device has restored itself, you will need
to re-connect it to your home Wi-Fi network.
Support and Warranty
Phyn Plus comes with a 2-year limited warranty. For full
product warranty terms, conditions and information, visit
your local Phyn webpage.
Terms of service
Use of Phyn Plus requires the creation of a Phyn account
and acceptance of terms of service, which can be found
online on your local Phyn webpage.
EN Homeowner guide