10.
Failure of owner to perform periodic product maintenance as stated in User
Guide, such as cleaning of user-cleanable projector filters.
11.
Any other cause which does not relate to a product defect.
12.
Damage caused by static (non-moving) images displayed for lengthy periods of
Time (also referred to as image burn-in).
13.
Damage to, or abuse of, the coating on the surface of the display through
Inappropriate cleaning as described in product User Guide.
3.
Removal, installation, and set-up service charges, including wall-mounting of product.
4.
Freight and insurance cost the warranty service.
ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANT
ABILITY ARE LIMITED TO ONE-YEAR DURATION OF THIS EXPRESS
LIMITED WARRANTY. UPSTAR USA GROUP DISCLAIMS ANY LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL
UPSTAR USA GROUP’ LIABILITY EXCEED THE RETAIL VALUE OF THE UNIT
FOR BREACH OF ANYWRITTEN OR IMPLIED WARRANTY WITH RESPECT TO
THIS UNIT.
This warranty covers only new products purchased from our authorized dealers or retailers.
It does not cover used, salvaged, or refurbished products.
As some states do not allow the limitation or exclusion of incidental or consequential
Damages, or do not allow limitation on implied warranties, the above limitations and
Exclusions may not apply to you. This warranty gives you specific legal rights, and you
May also have other rights that vary from state to state.
The Customer Services & Technical Support
1.
To obtain warranty service, please contact up star Customer Services for a Return
Material Authorization number (RMA). You will be required to provide
1.
A copy of the dated sales slip.
2.
Your name.
3.
Your ship to address, email address and phone number.
4.
The serial number of the product.
5.
A description of the problem.
Up star is not responsible for any returned product without an assigned RMA.
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