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Onderstaande garantievoorwaarden bepalen de condities waaronder en de 

mate waarin Universo Consumer Products BV (hierna: “Universo”) garantie geeft, 

onverminderd de rechten of vorderingen die de door de wet aan de consument 

worden toegekend.

Universo geeft 5 jaar garantie op haar blokhutten overeenkomstig de volgende 

voorwaarden:

1.  Gebreken aan het product die aantoonbaar op een gebrek in het materiaal 

en/of in de opbouwinstructie terug te voeren zijn, worden na beoordeling door 

Universo met inachtneming van onderstaande voorwaarden vervangen of 

hersteld, indien de gebreken binnen 2 maanden na constatering ervan bij Uni-

verso worden gemeld. Indien het gebrek zich binnen 6 maanden na afl evering 

openbaart, wordt vermoed dat het gebrek reeds bij afl evering aanwezig was 

tenzij de aard van de afwijking zich daartegen verzet.

2.  Niet onder garantie vallen afwijkingen die inherent zijn aan het natuurpro-

duct (vuren)hout, zoals:

•  Knoesten tot 20 mm die loslaten en uit het hout vallen;

•  Knoesten die vergroeid zijn met het hout;

•  Knoesten die uit de randen van de planken vallen, doch bedekt zijn in de 

opgebouwde constructie;

•  Verkleuringen van het hout;

•  Korte scheuren (aan de kopse kant);

•  Krimpscheuren;

•  Harsplekken;

•  Vervormingen en krommingen van het hout;

één en ander voor zover deze afwijkingen niet (de stabiliteit van) de constructie 

negatief beïnvloeden. Gaten veroorzaakt door uitvallende knoesten dienen 

gedicht te worden met kneedbaar hout.

3.  Niet onder garantie vallen gebreken die zijn ontstaan als gevolg van:

•  Een fundering die niet waterpas is gemaakt;

•  Het ontbreken onvoldoende hebben van een vochtregulerende verfl aag, 

beits of geschikt impregneermiddel;

•  Het ontbreken van een windverankering en/of dakverankering;

•  Het onvoldoende verwarmen van dakshingles of dakleer tijdens de mon-

tage van de dakbedekking;

•  Het bevestigen of verkleven door spijkers, schroeven, kit of verf aan de 

Garantievoorwaarden

profi eldelen, hoekpalen en/of ramen en deuren. Hierdoor kunnen de 

profi eldelen niet mee vrij bewegen en kunnen kieren ontstaan tussen de 

profi eldelen.

•  Windsnelheden van windkracht 7 of meer op de schaal van Beaufort;

•  Natuurrampen of andere vernietigende invloeden van buitenaf, zoals blik-

sem, stortregens of windhozen.

4.  Een aanspraak op garantie bestaat evenmin indien de gebreken aan de 

blokhut terug te voeren zijn op onjuist gebruik, onvoldoende / ondeugdelijk 

onderhoud of niet-inachtneming van de opbouwinstructies. Een aanspraak 

op garantie vervalt, indien reparaties of ingrepen worden uitgevoerd door 

personen die daartoe niet door Universo gemachtigd zijn, of indien de blokhut 

wordt voorzien van reserveonderdelen, uitbreidingen of toebehoren anders 

dan originele onderdelen en daardoor een gebrek veroorzaakt wordt.

5.  Garantiegevallen worden op een zodanige wijze afgewikkeld dat ondeug-

delijke onderdelen gerepareerd of door deugdelijke onderdelen worden ver-

vangen, zulks ter beoordeling van Universo. Een en ander dient te geschieden 

tegen overlegging van de aankoopbon met koop- en/of leverdatum. Vervangen 

onderdelen worden het eigendom van Universo.

6.  Uitgebreidere of andere aanspraken – in het bijzonder aanspraken op ver-

goeding van buiten de blokhut ontstane schade – zijn uitgesloten, voor zover 

de aansprakelijkheid niet voortvloeit uit wettelijke bepalingen van dwingend 

recht.

7.  Garantiegevallen leiden niet tot een verlenging van de garantietermijn en 

vormen evenmin het begin van een nieuwe garantietermijn. De garantietermijn 

voor herstelde of vervangen onderdelen eindigt tegelijk met de garantietermijn 

voor de blokhut als geheel.

8.  De garantietermijn begint te lopen vanaf de dag van aankoop (dit is de 

datum die op de aankoopbon staat vermeld) en heeft een duur van 2 jaar. 

9.  Klachten over gebreken dienen binnen 2 maanden na constatering daarvan 

aan de Universo dealer telefonisch of schriftelijk te worden gemeld, onder ver-

melding van het model van de blokhut, de code van de onderdelen waarop het 

probleem betrekking heeft en het onder overlegging van het aankoopbewijs 

van de blokhut.

10. Onderhavige garantievoorwaarden gelden alleen indien de blokhut is 

gekocht bij een offi  ciële dealer of distributiekanaal van Universo in Europa.

Contents:

 

A. 

Before starting assembly, Care, Maintenance, Guarantee

  B. 

Parts list   

  C. 

Permit application information 

  D. 

Step by step plan for the assembly (drawings))

Note:

This step-by-step plan covers all models, and there may be variations from the 

model you have purchased. 

However the steps depicted do apply to all models

Assembly instructions English

Two people without extensive construction experience can easily assemble the 

log cabin in 1 to 2 days. Read the assembly instructions carefully before making 

a start.

Check the contents of the package

Please check the contents of the package for any damage or missing or incor-

rect parts as soon as you receive it and before starting assembly. Contact your 

Universo Consumer Products dealer in the event of any shortcomings. You can 

check the contents against the parts list (see Chapter B).

Foundations

Laying a good, level foundation is very important in order to prevent unneces-

sary problems, such as:

•  Windows and doors that cannot be opened and closed properly.

•  Walls that cannot expand and contract in damp or dry weather, causing 

cracks to open up.

Depending on the surface, the soil should be excavated to a depth of about 15-

20 cm. This should then be fi lled up with builder’s sand and thoroughly vibrated 

down, and then a fl oor of tiles in a concrete border or concrete slabs should be 

laid. The fl oor must always be above the normal ground level. In order to avoid 

contact with the ground you can also use Universo Consumer Products high 

pressure impregnated foundation joists. 

  

Pre-treatment of profi le sections

Before starting to assemble the cabin you can treat the bare wood sections of 

Introduction 

Congratulations on your purchase of a Universo Consumer Products log cabin. 

You have chosen a top quality product.  Following the assembly and mainte-

nance instructions below will ensure your continued enjoyment of the cabin for 

many years.

your log cabin all over with a wood stain or other wood preservative to give 

them maximum protection. The grooves, tongues, crosscut ends and the corner 

joints especially should be well protected against the infl uence of the weather. 

The profi le sections must be dry before assembling. (NOTE! Avoid applying 

excessive paint to joints in posts and tongue and groove joints). 

We recommend that the following treatment should be applied once the cabin 

assembly is complete:

• Apply a 2nd coat of stain or paint, with a high level of UV protection. Colour-

less or transparent varnishes and stains provide less protection against UV 

radiation compared to coloured stains. The darker the stain, the better the 

protection.

• Follow the strain or paint manufacturer’s instructions

• Seal the joint between the lowest profi le and the foundation beams. (Where 

applicable)

• Seal glass in its glazing bead.

If these instructions are followed no further maintenance should be required for 

an extended period. If you notice the wood beginning to “sweat”, then repeat 

the treatment with stain or paint.

Required Tools

Ladder, stain or paint, brush, tape measure, knife, hammer, rubber mallet, cross 

head and fl at head screwdrivers, spirit level, saw, handheld drill, drill bit, safety 

glasses.

READ THE INSTRUCTIONS COMPLETELY BEFORE STARTING ASSEMBLY

A

Before starting assembly

 

EN

Tools and materials

Even though most of the wooden parts have been smoothly fi nished there is 

still a chance of splinters, so be careful when taking hold of the parts. Always 

wear gloves, eye protection and long sleeves while assembling the log cabin or 

when carrying out maintenance.

Always cut away from yourself when using a knife or chisel. Do not hold your 

fi ngers behind the wooden part that you are cutting or sawing.

Be careful with the tools that you use when assembling the log cabin. Make sure 

that you know how to handle any electrical tools used.

Do not proceed with the assembly of the cabin if components are missing, as 

weather damage may be caused if the cabin is left partly assembled.

Working on ladders and roofs

Care is required when working from a ladder or on a roof. Ensure that the ladder 

has a sound footing and rests against a solid object of adequate strength. Do 

not leave heavy or sharp objects in places where they may be dislodged.

Weather conditions 

Avoid erecting the cabin in strong winds or heavy rain. 

Children 

Keep children away from the working area, and keep ladders, tools and cabin 

components out of their reach.  Do not allow them to climb on the cabin.

Care

Renovation and maintenance

Proper maintenance will extend the life of your cabin. Just as with your own 

house, the paintwork is a crucial element of maintenance.  All timber elements 

require maintenance. In the long run you will get more pleasure from your 

purchase if you maintain it properly. 

We would advise the following treatment for your cabin:

Carry out maintenance before the old coat of stain or paint is badly weathered.  

Depending on its condition, the surface may require one or two coats of stain 

or paint. If most of the stain or paint has already weathered away, the surface 

should be well sanded. 

Roof: roofi ng shingles/roofi ng felt

Do not walk on the roofi ng shingles or roofi ng felt during hot, sunny weather, to 

prevent footmaks.

                                                                                                                                                                                                                                                                                           

With a fl at fl oor it is commom that a small amount of water remains on the roof, 

the structure is calculated to, and does not harm your garden house.

 

Useful tips:

•  Arrange insurance for your cabin. 

•  Ensure adequate ventilation. 

•  Lubricate the lock annually with graphite powder.

•  Do not use abrasives to clean the glass, use detergent instead. 

•  Check the structure of the cabin periodically for solidity, and make sure it 

still stands level. 

•  Avoid storing hot items like recently used barbecues or garden fl ares in the 

cabin. 

•  Avoid placing heavy objects against the walls, to prevent deformation of the 

structure.

•  Keep the doors and windows closed to avoid wind damage.

•  Check the security of the wind anchoring, which may be aff ected by the 

expansion and contraction of the timber.

Roof loading

Keep the roof free of snow and leaves. A large amount of snow on the roof may 

present a risk of collapse.

The following Terms and Conditions determine the circumstances in which Uni-

verso Consumer Products BV (hereinafter referred to as “Universo”) will provide 

a guarantee, and the level of that guarantee, without prejudice to the rights or 

claims accruing to the consumer by virtue of legislative provisions. 

Universo provide a 5 year guarantee on their log cabins, in accordance with the 

following conditions:

1.  Defective products which are demonstrably attributable to faults in ma-

terials and/or the assembly instructions will be replaced or repaired follow-

ing assessment by Universo and taking account of the following terms and 

conditions, provided the defects are reported to Universo within 2 months of 

their discovery. Where a defect is revealed within 6 months of delivery, it will 

be deemed already to have been present on delivery, unless the nature of the 

defect militates against this interpretation.

2.  The guarantee does not cover variations inherent in a natural product like 

spruce timber, such as: 

•  Knots up to 20 mm which come loose and fall out of the wood;

•  Knots which have grown into the wood;

•  Knots which have fallen out of the edges of boards, but which are concealed 

in the fi nished structure;

•  Staining and or discoloration of the wood;

•  Short cracks (in cross-cut ends);

•  Shrinkage cracks;

•  Resin inclusions;

•  Bending and deformation of timber;

The foregoing shall apply to the extent that there are no negative eff ects on the 

structure and its stability.  Holes caused by knots falling out should be sealed 

with plastic wood.

3.  Defects arising from the following causes do not fall within the guarantee: 

•  Foundations which are not level;

•  The lack of a moisture-regulating coating of paint, stain or a suitable impreg-

nating agent;

•  The lack of wind anchoring or roof anchoring;

•  Failure to adequately heat roofi ng shingles or roofi ng felt during construc-

tion of the roof covering;

•  Fixed or sticking profi le elements, angle posts and/or windows or doors due 

to nails, screws, glue or paint. This may mean that the profi le elements can 

no longer move freely, causing cracks to appear.

•  Windspeeds of Beaufort scale 7 or above;

Natural disasters or other destructive external eff ects, such as lightning, rain-

storms or whirlwinds. 

4.  No claim will exist under the guarantee where the defects in the cabin are 

attributable to improper use, inadequate or incorrect maintenance, or failure to 

comply with the assembly instructions.  The guarantee shall lapse in the event 

that any repairs or modifi cations are carried out by persons not appropriately 

authorised by Universo, or where the cabin is provided with spare parts, expan-

sions or accessories other than original components, causing a defect. 

5.  Guarantee claims will be handled in such a way that unsound components 

will be repaired or replaced by sound components, according to Universo’s 

judgement.  The guarantee is provisional on the submission of the purchase 

receipt, showing purchase and/or delivery date. Any components replaced will 

become the property of Universo.

6.  All other or more extensive claims, and in particular claims for compensation 

for damage caused to items outside the cabin itself, are excluded, to the extent 

that the liability does not fl ow from legislative stipulations of mandatory law. 

7.  A guarantee claim shall not lead to an extension of the guarantee period, 

nor shall it constitute the commencement of a new guarantee period. The 

guarantee period for replacement or repaired components shall terminate at 

the same time as the guarantee period for the cabin as a whole. 

8.  The guarantee period will commence on the day of purchase (the date 

stated on the purchase receipt) and will have a duration of 2 years. 

9.  Any complaint relating to defects must be notifi ed by phone or in writing 

to the Universo dealer within 2 months of its detection, stating the model of 

the cabin, the code for the components to which the problem relates, and with 

submission of the purchase receipt for the cabin. 

10. These guarantee terms and conditions shall apply only where the cabin has 

been purchased from one of Universo’s offi  cial dealers or through their distribu-

tion channels in Europe.

Guarantee: Terms and Conditions

Maintenance

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Страница 5: ...rso and taking account of the following terms and conditions provided the defects are reported to Universo within 2 months of their discovery Where a defect is revealed within 6 months of delivery it will be deemed already to have been present on delivery unless the nature of the defect militates against this interpretation 2 The guarantee does not cover variations inherent in a natural product li...

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