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3.
The liability of Univa shall be limited to the repair or replacement by a Univa
authorized service dealer in its sole discretion of the defective parts of the appliance
at its sole cost. Univa shall not be liable for any loss or damage suffered by the
customer or any other party or caused to the appliance arising from negligent use.
4.
Should the defective appliance be situated further than 50 km from the nearest Univa
service center or authorized service agent, Univa shall be entitled to charge its
customer a travelling rate for such distance in excess of 50km.
5.
The liability of Univa shall be limited in respect of defective parts or material or in
respect of defective workmanship only. Univa authorized service agent shall have
no liability if, in its opinion, the defect or fault was caused through faulty
installation, accidental damage, incorrect usage, misuse or abuse, failure to follow
the operating instructions, fire, flood, civil disturbances or any Act of God. The
company shall not be responsible for damages caused by insect and/or animal
infestation. Univa shall not be obliged to replace rusted or corroded plates, light
bulbs, fuses, vitreous enamelware, burners, burner parts, rings and any other
items which Univa, in its sole discretion, determines that the life of such item
depends on the amount of use and care taken in respect of such item.
6.
The guarantee shall become void and cease to operate if the appliance is dismantled
by or any repairs to the appliance are affected by any persons not duly authorized by
Univa, or if any non-genuine Univa parts are used in the appliance, or if the serial
number of the appliance is removed.
7.
The product has been designed and manufactured for normal domestic use and the
guarantee will accordingly become void and cease to operate if the product is not
used for domestic purposes.
8.
If the customer is unable to prove the date of purchase of the appliance to the
reasonable satisfaction of the representative of a Univa authorized service agent or if
no fault or defects are found in the appliance, a Univa authorized service agent shall
be entitled to charge for the work done and travelling expenses incurred.
9.
If an approved, tested and verified surge protection device (SPD) against voltage
surges is not utilized on any Univa branded product, all guarantees are null and void.
The correct use of such a device should be proven to claim against the guarantee.
Univa (Pty) Ltd. adheres to the Consumer Protection Act, 2008 as per the Government
Gazette for the Republic of South Africa, Volume 526, Dated 29 April 2009, Number 32186
ALL SPECIFICATIONS ARE SUBJECTED TO CHANGE WITHOUT PRIOR NOTICE
