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earmolds become plugged, clear the opening with a
wax loop or pipe cleaner. If your physician prescribes
eardrops, clean any moisture that may get into the
earmolds or tubing to prevent plugging.
If the earmolds require further cleaning, disconnect
the plastic tube from the hook of the hearing devices.
Wash only the earmolds in warm water with a mild
soap. Rinse them with cool water and allow them to
dry overnight. Make sure the earmold tubes are dry
before reconnecting them to each hook on your
hearing devices.
Using Ziel™+ with the Telephone
Your Ziel+ BTEs may have a telecoil for use with your
telephone. When the phone rings, pick up the
telephone and place it next to your hearing
instrument’s microphone. Press the program button
on your hearing instrument once to change to the
telecoil program. In some situations when using a cell
phone, you may experience digital interference that
sounds like static, buzzing or beeping. If you
experience interference, increase the distance
between your hearing instrument and the phone
receiver. Press the program button twice to return to
normal listening.
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