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Assistive listening devices for BTEs
Listening in public places
Your hearing aid may feature a telecoil to pick up
electromagnetic energy and convert it into sound.
Your hearing aid may have a telecoil option that
can help you listen in public places equipped
with telecoil compatible assistive listening
devices such as a loop system. When you
see this symbol, it means that there is a
loop system installed; this loop system is
compatible with your hearing aid. Please contact
your hearing healthcare professional for more
information on loop systems.
Connecting to external audio sources
Your hearing aids may feature an
optional direct audio input (DAI)
to connect to other audio sources,
such as a stereo or television, using
an FM system or a cable.
Ask your hearing healthcare professional for
information about the direct audio input system
and a connector cord.
Cause
Possible remedy
No sound
Not turned on
Turn on
Low/dead battery
Replace battery
Poor battery contact
Consult your hearing
healthcare professional
Battery upside down
Insert battery plus (+) side
up
Earmolds/slim tubes/
domes blocked with
ear wax
Clean earmolds/ domes.
See “Cleaning your
hearing aids.” Use
cleaning pin to dislodge
ear wax in slim tubes.
Consult your hearing
healthcare professional
Plugged microphone
shield
Consult your hearing
healthcare professional
BTE troubleshooting guide
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