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Unitech MS240, Руководство пользователя

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MS240/241 Manual

22

Problems and Solutions

Problem:  No output from reader.

If the reader appears to read ( beeps after a swipe),
but does not output data, try reading into a word
processor application or Notepad session to see if
it’s a software problem.
Try the reader on other ports to see if it’s a com-
puter port problem.

If your reader is connected by RS232 interface,
make sure that the correct com port is selected.
Test your reader in HyperTerminal, making sure that
“Bits per second” = 9600, “Data bits” = 8, “Parity” =
None, “Stop bits” = 1, and “Flow control” = None.

Problem:  Reader Configuration Manager cannot upload or

     download.

Reader Configuration Manager can currently upload
and download only in the Windows operating
system (NT excluded).
If you have a different OS, or the download function
doesn’t work, install RCM on a different Windows-
based (NT excluded) computer and try uploading/
downloading from it.

Problem:  Reader reads properly, but bank cannot accept
credit card information.

At least 90% of the time, banks require only unadul-
terated Track II input to process a credit card
transaction.
If this does not solve the problem, have your POS
software developer swipe a working credit card
through a properly configured reader directly into a
text editor (Notepad works great).  Have them X out
the sensitive info if necessary and send you the text
file.  Compare this data string with yours, using the
information on page 10 in this manual to determine
what the problem might be.

Содержание MS240

Страница 1: ...MS240 241 Programmable Magnetic Stripe Reader ...

Страница 2: ...AdventureJan ...

Страница 3: ... limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the device is operated in a commercial environment This device gener ates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio com...

Страница 4: ...MS240 241 Manual ...

Страница 5: ...LE OF CONTENTS READER CONFIGURATION MANAGER 4 Beeps and Delays 7 Keyboard Wedge 7 RS232 9 INTRODUCTION 1 MS240 241 Manual Data Editing 16 WARRANTY 23 TROUBLESHOOTING 21 SPECIFICATIONS 19 10 Magnetic Reader ...

Страница 6: ...MS240 241 Manual ...

Страница 7: ...rmat The PS 2 AT USB and TTL readers output data as if the data had been typed on the host computer s keyboard and can be viewed in any text editor such as Notepad or Word The RS232 reader out puts the data through the computer serial port like a modem in ASCII format and thus requires a program such as HyperTerminal to view the data The MS240 241 reads up to three tracks of data Normally bank car...

Страница 8: ...0 2 The RS232 Com Port interface should only be used when your software is designed to accept com port input The MS240 2 has a built in decoder and outputs the scanned data in ASCII Code MS240 2 input requires special software such as HyperTerminal 9600 bits per second 8 data bits No parity 1 stop bit No flow control in order to view the output Note The MS240 2 will require an optional 5V 300mA po...

Страница 9: ...st popular and straightforward The MS240 3PS2 has a Y interface cable with a PS 2 male plug on one end and a PS 2 female plug on the other The cable end with the male plug is inserted into your computer s keyboard port not the mouse port and your keyboard is plugged into the female plug The MS240 3PS2 operation should be plug and play The MS240 3PS2 has a built in decoder that outputs the read dat...

Страница 10: ...d Windows icons for New Document Open File and Save File Reader Configuration Manager saves configuration settings in cfg files so you can have access to a variety of different reader configu rations that you ve set up To reset the reader back to factory default click on the New Document icon and download the unmanipulated setting to the reader see below After loading and starting RCMSetup exe the...

Страница 11: ... to right thay are the Add a Formula icon the Remove a Formula icon and the right hand two are the Move Formula icons that move selected formulas up or down in relation to each other For more information on data editing see page 16 Help is just a click away 5 MS240 241 Manual ...

Страница 12: ...your con figuration settings click on the Download icon see page 4 The LED on the reader will flash during the download process After wards you may be prompted to do an optional Quick Test The screen to the right appears Click on any of the selections under Current Settings to view its Attributes Enter the reader product number MS240 for ex ample and click OK The LED on the reader will flash durin...

Страница 13: ... is analogous to the time duration required between dialing a phone number s country code and the phone number itself The interblock delay can be inserted via RCM s Data Editing function see page 16 Default is 10 ms Intercharacter Delay Intercharacter delay is the time duration between data characters sent from the reader to the computer Intercharacter delay is usually inserted when the data flow ...

Страница 14: ...ll output special character strings defined by Unitech for non print character output Default is Auto Trace Auto Trace automatically determines the Caps Lock key status of your keyboard and informs the decoder accordingly Lower Case manually coordinates the physical state of the Caps Lock key with the Caps Lock state of the decoder For example if the Caps Lock LED of your keyboard is not lit then ...

Страница 15: ...out surrounding brackets Default is None Baud Rate Baud Rate bits per second refers to the speed of the data from the MS240 241 Normally the baud rate of the host RS232 port should match that of the input device Default is 9600 Baud RS232 MS240 241 Manual 9 The RS232 input characteristics of the MS240 241 see page 2 can be modified according to the following four parameters Parity Parity is an arc...

Страница 16: ...figuration encoding is 6 bits plus 1 parity odd bit which yields 64 unique alphanumeric and symbolic characters The maximum information content is 79 characters with the format defined by the Format Code letter B987654321012300 UNITECH JOE 0512896745280 Following is track 1 output and an explanation of the components B PAN CC NAME DATE SC PVV DD LRC normally last name then first name separated by ...

Страница 17: ...RC Longitudinal Redundency Check 1 check character LRC End Sentinel 1 character always for all tracks Discretionary Data additional characters to fill out maximum record length DD PIN Verification Value 0 to 5 digits PVV Service Code 3 digits defines transaction requirements SC Expiration Date 4 digits YYMM format DATE Country Code 3 digits only for MasterCard CC Separator 1 character always for T...

Страница 18: ... Account Number variable number of digits Separator 1 character always for Track 3 RM Relay Marker 1 digit CCD Crypto Check 1 digit Discretionary Data additional characters to fill out maximum record length DD End Sentinel 1 character always for all tracks Longitudinal Redundency Check 1 check character LRC FSAN Service Restriction 2 digits see FSAN below FSANSR Cycle Length 2 digits CL RC Retry C...

Страница 19: ... sign and for tracks 2 and 3 is a semi colon The stop character for all three tracks is a question mark Selecting the No option for this parameter strips the start stop sentinels for eack track from the output data Default is Yes Track Selection Select only one all or any combination of the available tracks Selections include Default is All Tracks Track 3 Output Track 2 Output Track 1 Output Track...

Страница 20: ... be bracketed by symbols as shown Function codes F keys Cursor up Enter etc can also be inserted via hexadecimal code accessable in a linked menu and must include surrounding brackets Letters and numbers should be entered directly by keyboard input without surrounding brackets Default is None t Tab n Line Feed d Any Digit not applicable to this function a Any Letter not applicable to this function...

Страница 21: ...r First Name Last Name Account Number Discretionary Data Delimiter Text Track 1 Output Sequence Track 1 output sequence can be easily re arranged to whatever sequence the user requires Track 1 parameters include Highlight a parameter such as Account Number in the Sources Available area and click on the top horizontal arrow shown right to move it to the Actual Output area Use the lower horizontal a...

Страница 22: ...umber of From Original extracts the desired data from each track characters from the end of the string From Last Position or a specified number of characters before or after a user defined charac ter string After Matching The End Parameter defines the end of the string of data that is to be output Three options are available Number Of Characters To Be Output All Remaining and After Matching The fi...

Страница 23: ... none of the original data will be output Add New adds characters printing and non printing to the data output from the reader These characters can be added before and or after the actual scanned data see Move Up Move Down below Pre defined characters include Characters must be bracketed by symbols Letters and numbers should be represented in hexadecimal format accessable in a linked menu For inst...

Страница 24: ... stripe that follows a series of 0 s For instance if the actual mag card data is 000045678 the desired output would be 45678 the original minus all the 0s occurring at the beginning of the string If there are six 0s Formula 1 then the output starts at the seventh position If there are five 0s Formula 2 then the output starts at the sixth position etc If instead we were to place the qualifier for t...

Страница 25: ...prox RS232 40mA approx Keyboard 30mA approx Power consumption TTL 1 1 mA per track while reading Voltage 5 Volts DC 10 ENVIRONMENTAL Warranty 1 year Humidity 0 to 95 RH non condensing 22 to 158 F 30 to 70 C Storage Temperature Operating 32 to 131 F 0 to 55 C Magnetic head life 1 000 000 passes minimum Rail and cover life 1 000 000 passes minimum Read rate Less than 1 error in 100 000 bits on cards...

Страница 26: ... Data Pin 1 Reset Connect to PC Reset Pin 2 Ground Pin 3 5V DC Input Pin 4 Clock Connect to PC Clock Pin 5 N C Pin 6 Keyboard Interface 6 pin mini DIN male 1 2 3 4 5 6 Pin 4 Ground Pin 3 Data Pin 2 Data Pin 1 5V DC Input USB Interface 4 pin male 1 2 3 4 Pin 1 N C Pin 2 Data Pin 3 N C Pin 4 N C Pin 5 N C Pin 6 N C Pin 7 Ground Pin 8 N C Pin 9 5V DC Input TTL Wand Interface DB9 female squeeze releas...

Страница 27: ... systems to verify that the problem is actually in the reader and not in the host computer Reset to Factory Default While the Reader Configuration Manager program is active click the new file icon see page 4 and the download to reader icon see page 4 to reset your reader back to factory default Caution This procedure will erase special configurations that you would have created You might want to s...

Страница 28: ...on Manager can currently upload and download only in the Windows operating system NT excluded If you have a different OS or the download function doesn t work install RCM on a different Windows based NT excluded computer and try uploading downloading from it Problem Reader reads properly but bank cannot accept credit card information At least 90 of the time banks require only unadul terated Track ...

Страница 29: ...nying packing list Unitech cannot be held respon sible for any package returned without an RMA number To obtain an RMA number please contact Unitech s Customer Service Department or a Sale Representative The Customer is responsible for packing the defective product properly and for the cost of shipping the defective product to Unitech Unitech is respon sible for the cost of shipping back the produ...

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