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Making calls in the team/executive/secretary configuration

Accepting a call for another team member

Press the flashing DSS key or trunk key.

Lift the handset.

On-hook dialing: Speakerphone mode.

Forwarding calls on trunks

You can immediately forward internal or external calls to different internal or ex-
ternal telephones (destinations). (External destinations require special configu-
ration in the system).



Activating call forwarding for one trunk activates the function for all trunk keys
assigned to this trunk in your group.

Open the Program/Service menu



Page 27.

Select and confirm the option shown.

If available, press the "CFW MULAP" key.



(You have programmed a key with the incomplete "CFW MULAP" function, ex-
cluding the call forwarding type and destination



Page 64.)

Press the required trunk key.

Enter the required trunk number.



Select and confirm the option shown,

select and confirm the option shown,

select and confirm the option shown.



Enter the destination number.



Confirm.

If available, press the "CFW MULAP" key. (You have stored the call forwarding
type and destination on the "CFW MULAP" key,



Page 64.)

Forward Line: On

1=all calls

2=external calls only

3=internal calls only

Save

Содержание OpenStage Busy Lamp Field 40

Страница 1: ...OpenStage 40 T OpenStage Key Module 40 OpenStage Busy Lamp Field 40 HiPath 3000 OpenScape Business User Guide A31003 S2000 U101 9 7619...

Страница 2: ...scriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products An obligation to provid...

Страница 3: ...he mu nicipal waste stream via designated collection facilities appointed by the government or the local authorities Proper disposal and separate collection of your old appliance will help prevent po...

Страница 4: ...ccumulate this can con siderably reduce the service life of the telephone Do not expose the telephone to direct sunlight or any other source of heat as this is liable to damage the electronic componen...

Страница 5: ...13 Key Module 14 OpenStage Key Module 40 14 OpenStage Key Module 15 15 OpenStage Busy lamp field 40 16 Keys 17 Function keys 17 Audio keys 17 5 way navigator 18 Programmable sensor keys 19 Keypad 20...

Страница 6: ...ntrance telephone and opening the door 44 Accepting a call from an answering machine 45 Making calls 46 En bloc sending correcting numbers 46 Using the caller list 47 Dialing a number from the interna...

Страница 7: ...unauthorized use 77 Saving your PIN 77 More functions services 78 Appointments function 78 Saving appointments 78 Using timed reminders 79 Sending a message 79 Creating and sending a message 79 Viewin...

Страница 8: ...g a group call 100 Accepting a call for another member of your team 102 Ringing group 102 Uniform Call Distribution UCD 103 Special functions in the LAN not for HiPath 500 105 Leaving hunt group group...

Страница 9: ...4000 environment 115 Fixing problems 116 Responding to error messages on the screen 116 Contact partner in the case of problems 117 Troubleshooting 118 Caring for your telephone 118 Index 119 Overview...

Страница 10: ...re optimum use of your multifunctional telephone in the network These instructions should be read and followed by every person installing operating or program ming an OpenStage phone This user guide i...

Страница 11: ...legibility Turn the phone to tilt the display This ensures you have a frontal view of the display while eliminating light reflexes Multi line telephone executive secretary functions Your OpenStage 40...

Страница 12: ...ze your telephone by assigning phone numbers and functions to the pro grammable sensor keys Page 19 4 You can use function keys when conducting a call to access frequently used functions such as Disco...

Страница 13: ...ties of your OpenStage 40 T Display type LCD 40 x 6 characters Illuminated display Programmable sensor keys 6 Full duplex speakerphone function Headset USB slave Phone analog adapter Interface for key...

Страница 14: ...the side of the phone that provides 12 additional illuminated programmable keys Like keys on the phone these keys can be programmed and used according to your needs Page 19 You can attach up to two O...

Страница 15: ...the side of the phone that provides an additional 18 illuminated programmable sensor keys Like keys on the phone these keys can be programmed and used according to your needs You can only attach one O...

Страница 16: ...40 T Key label Your OpenStage Busy lamp field 40 is delivered with label strips Write functions or names in the white fields on the label strips Alternatively you can use the Key Labeling Tool to conv...

Страница 17: ...n the phone your phone was configured as a forwarding destination O Open mailbox with red LED key Page 25 N Open telephone menu with red LED key Page 27 Key Function when key is pressed o Activate dea...

Страница 18: ...access a context menu Open the context menu Press a In lists and menus go back one level or go back to the telephony interface by press ing several times During en bloc dialing Delete character to the...

Страница 19: ...e sensor keys by connecting a key module Page 14 You can program all programmable sensor keys except Shift on two levels The Shift key Page 64 must be configured for this and extended key functionalit...

Страница 20: ...eys is useful when entering vanity numbers letters associated with the phone number s digits as indicated on the telephone spell a name e g 0700 PATTERN 0700 7288376 Multi function keys Character over...

Страница 21: ...40 T is in idle mode The left area contains the status bar on the first line followed by a five line field for additional dis plays A logo is displayed in the middle it can be set up by your service p...

Страница 22: ...phone DND on1 Advisory msg on Ringer cutoff on Send message View sent message2 View callbacks3 Directory HF answerback on Suppress call ID Waiting tone off DISA intern Icon Explanation The ring tone...

Страница 23: ...ected entry then another menu level is available which you can select with the i or c keys Page 18 Appearance during dialing Example You have deactivated Call preparation Page 28 have lifted the hands...

Страница 24: ...consultation hold Your call partner has placed the call on hold Detailed descriptions of the various functions can be found in the sections Making calls basic functions Page 30 and Making calls enhan...

Страница 25: ...ions or groups In idle mode Page 21 the following signals alert you to the presence of new messages O key LED lights up Display Page 21 Press the mailbox key O Example Voicemail If your telephone is c...

Страница 26: ...tiple calls from the same caller do not automatically generate new entries in the caller list Instead only the most recent time stamp for this caller is updated and its number incremented The caller l...

Страница 27: ...ice Men with the key i 2 Press c and select a function from the idle menu Page 22 3 In idle mode press or and the code for the function you want Example The menu structure comprises several levels The...

Страница 28: ...ntered the number and confirmed Activate deactivating en bloc dialing Press the N menu key select Block Dialing On or Block Dialing Off using the 5 way naviga tion key and confirm with i Example Call...

Страница 29: ...the entry Display using the i key 2 From the menu that appears select an action for dealing with the second party Consultation Page 36 Take call Page 55 Start conference Page 59 Start transfer Page 36...

Страница 30: ...uence If a call is waiting you hear a short tone beep every six seconds If transmitted calling party information name phone number appears on the graphic display Answering a call via the handset The p...

Страница 31: ...inches The phone is ringing The caller appears on the screen n Press the key shown The LED lights up or Confirm The speakerphone function is activated if nec or Set the call volume Keep pressing the...

Страница 32: ...eakerphone mode n Press the key shown Replace the handset Proceed with your call if nec or Set the call volume Keep pressing the key until the desired volume is set Switching to the handset Prerequisi...

Страница 33: ...alls Enter the external code and the station number The other party answers with speaker Lift the handset or On hook dialing Speakerphone mode The called party does not answer or is busy n Press the k...

Страница 34: ...ialed are stored automatically You can redial them simply by pressing a key Displaying and dialing saved station numbers Press the key once to dial the last number dialed Press the key twice to dial t...

Страница 35: ...hone will continue to ring The message currently not possible is displayed e g in the case of recalls Turning the microphone on and off To prevent the other party from listening in while you consult w...

Страница 36: ...calling parties from a conference Select and confirm the option shown Transferring a call If the person you are speaking to wants to talk to another colleague of yours you can transfer the call that...

Страница 37: ...ion number Confirm Deactivating call forwarding r Press the key shown or Select and confirm the option shown When call forwarding is active a special dial tone sounds when you lift the handset If DID...

Страница 38: ...r the destination number Enter the internal station number for internal destinations Enter the external code and the external station number for external destina tions Confirm Deactivating call forwar...

Страница 39: ...our phone line to your home phone after busi ness hours N Open the Program Service menu Page 27 Confirm Select and confirm the option shown Confirm or select and confirm the option shown or select and...

Страница 40: ...er busy When the user who did not answer has conducted another call Storing a callback Prerequisite You have reached a busy line or no one answers Confirm Accepting a callback Prerequisite You have sa...

Страница 41: ...confirm the option shown1 Select and confirm to display additional entries Deleting a displayed entry Confirm Ending retrieval Select and confirm the option shown or N Press the key shown The LED goes...

Страница 42: ...er telephone ring N Open the Program Service menu Page 27 Select and confirm the option shown Select and confirm the option shown1 The called party appears on the display if nec Select and confirm unt...

Страница 43: ...our selection and answer the call or p Press the key and answer the call Enabling and disabling handsfree answerback c Open the idle menu Page 22 Select and confirm the option shown or Select and conf...

Страница 44: ...ne immediately or Lift the handset after more than thirty seconds j Dial the entrance telephone number Opening the door from your telephone during a call from the en trance telephone Confirm Opening t...

Страница 45: ...door without a doorbell ring Deactivating the door opener N Open the Program Service menu Page 27 Select and confirm the option shown Select and confirm the option shown Accepting a call from an answe...

Страница 46: ...r the station number External calls Enter the external code and the station number Dialing entered displayed numbers Lift the handset or Confirm Correcting numbers entered a Press The last digit enter...

Страница 47: ...m each subsequent display Ending retrieval Select and confirm the option shown or N Press the key shown The LED goes out or n Press the key shown The LED goes out Detailed view of a call Prerequisite...

Страница 48: ...the station numbers stored in the system Lift the handset or n Press the key shown The LED lights up or c Open the idle menu Page 22 Confirm if nec If several directories have been configured not for...

Страница 49: ...nfirm the option shown j Enter the name you wish to search for using the keypad Page 20 max 16 characters You can enter an incomplete name e g mei for Meier if nec If configured ask your service perso...

Страница 50: ...r further procedure see above If too many names are found If more than the maximum of 50 names are found corresponding to your query only an incomplete list of results can be displayed You can view th...

Страница 51: ...N Open the Program Service menu Page 27 Select and confirm the option shown 1 Press the key shown j Press the required speed dial key Configure a speed dial key You can program the keys 0 to 9 with t...

Страница 52: ...udspeaker if connect ed ask your service personnel or to an internal user with a system telephone without any action on their part N Open the Program Service menu Page 27 Select and confirm the option...

Страница 53: ...ce personnel the system auto matically sets up a connection to a preset internal or external destination Lift the handset Depending on the setting the connection is either set up immediately or only a...

Страница 54: ...your telephone The operating procedure depends on whether the dialing aid is connected to the S0 bus or the a b T R port You can also use your system telephone as a dialing aid for other telephones D...

Страница 55: ...all and hear a tone every six sec onds When the function Call pop up is activated a notification window ap pears Page 29 Ending the first call and answering the waiting call Replace the handset Your t...

Страница 56: ...g tone every six seconds for external calls A one time special dial tone then alerts you to the waiting call Activating the call waiting tone c Open the idle menu Page 22 Select and confirm the option...

Страница 57: ...the park slot number you entered is not displayed it is already in use enter another one Retrieving a parked call Prerequisite One or more calls have been parked The phone is idle N Open the Program...

Страница 58: ...flashes slowly if nec or s Replace the handset or press the key shown Depending on the configuration this may be necessary so other members can also pick up the call on hold Accepting call on hold Pr...

Страница 59: ...all the new party Announce the conference Select and confirm the option shown Viewing the conference parties Select and confirm the option shown The first party is displayed To display other parties c...

Страница 60: ...dialing You can transmit dual tone multifrequency DTMF signals to control devices such as an answering machine or automatic information system N Open the Program Service menu Page 27 Select and confi...

Страница 61: ...ction has been configured contact your service personnel you can use a speaker call announcement Page 98 to announce a call in progress to a group of users Page 52 After a member of the group has acce...

Страница 62: ...e display and the busy tone is followed by the ring tone The called party can then respond Page 55 Busy override joining a call in progress This function is only available if it has been configured by...

Страница 63: ...dard night answer service or j Enter the destination number temporary night answer service Confirm Deactivating Select and confirm the option shown Service personnel can also configure an automatic ni...

Страница 64: ...and confirm the option shown Confirm if nec Select and confirm the option shown Some functions e g with Call forwarding cannot be saved completely This means that when later initiating the function b...

Страница 65: ...Release S Saved function is not activated R Saved function is activated Callback S You have no entry for callback R You have an entry for callback Repdial key Internal Direct station select S Party n...

Страница 66: ...number is reached Data I O Service S No connection to an application R Active connection to an application T Flashing slowly connection to an application is temporarily interrupted The following funct...

Страница 67: ...onfirm the option shown Select and confirm the option shown j Enter procedure Example 67 231 123456 67 Code for associated dial 231 Number of the phone to for which the call should be made 12345 the n...

Страница 68: ...n the Program Service menu Page 27 Select and confirm the option shown S Press the key shown Confirm if nec Select and confirm the option shown Confirm Confirm j Enter the station number If you make a...

Страница 69: ...own Confirm j Enter text via the keypad max 12 characters Page 21 Select and confirm to reset to the default label Confirm to apply the changes or Select and confirm to reject the changes made Confirm...

Страница 70: ...ork operator free external calls are also displayed The message Free of Charge appears on the screen either before or during the call If the cost indication facility has not been installed the display...

Страница 71: ...ammed the function Show call charges on a key Page 64 The LED lights up to indicate that a you have conducted a chargeable call since the last time you viewed the charges S Press the Call Charges key...

Страница 72: ...Program Service menu Page 27 Select and confirm the option shown Select and confirm the option shown1 j Enter the account code if nec Press this key or Confirm May be necessary depending on configurat...

Страница 73: ...b If you do not wish to take calls you can activate do not disturb Internal callers hear the busy tone external callers are connected to another phone which you can specify contact your service person...

Страница 74: ...and confirm the option shown Deactivate c Open the idle menu Page 22 Select and confirm the option shown Silent Monitor When configured ask responsible service personnel you can join in an on go ing c...

Страница 75: ...eactivating the telephone to be monitored N Press the lit key The LED goes out or Replace the handset Monitoring the room j Enter the internal station number of the phone located in the room that you...

Страница 76: ...c Open the idle menu Page 22 Select and confirm the option shown j Enter code telephone lock Page 77 The padlock icon appears on the status bar Page 22 Unlocking the phone Hold down the key shown or...

Страница 77: ...hown Saving your PIN Enter the code to use the functions for protecting your phone against unauthorized use Page 76 for using another telephone like your own Page 82 Change number Page 82 You can save...

Страница 78: ...Open the Program Service menu Page 27 Select and confirm the option shown j Enter a 4 digit time such as 0905 for 9 05 9 05 a m or 1430 for 14 30 2 30 p m if nec 2 or 7 If the selected language is US...

Страница 79: ...the option shown j Enter the internal station number of the recipient or group Select predefined text can be changed by service personnel and confirm or 0 9 Enter the code directly The code is shown o...

Страница 80: ...leted Viewing and editing incoming messages Pay attention to the notes on Page 25 O The LED lights up Press the key shown The sender s caller ID appears in the first line on the display see the exampl...

Страница 81: ...xt can be changed by service personnel and confirm or 0 9 Enter the code directly The code is shown on your display with the corresponding message or Select and confirm the option shown j Enter messag...

Страница 82: ...t limit has been reached LED is flashing quickly The limit has been exceeded overload Using another telephone like your own for a call Other parties can temporarily use your phone like their own for a...

Страница 83: ...lephone are the first telephones at each con nection The telephones are in idle state The following procedure is carried out on the new phone N Open the Program Service menu Page 27 Select and confirm...

Страница 84: ...g services and functions system wide cancellation for a telephone A general reset procedure is available for initiated functions The following func tions are deleted if enabled Forwarding on Advisory...

Страница 85: ...code 81 81 Page 98 Leave an advisory message code 69 69 Page 81 Group call code 85 85 Page 98 Reset services and functions code 0 Page 84 Control relays code 90 90 Page 107 Night answer code 44 44 Pag...

Страница 86: ...Page 73 Ringer cutoff code 98 98 Page 73 Dial using speed dial code 7 Page 51 Associated service code 83 Page 85 Prerequisite Your phone supports tone dialing DTMF or you can switch your phone to ton...

Страница 87: ...nu Page 27 Confirm j Enter the required trunk number contact your service personnel j Entering a code for required ISDN function contact your service personnel Keypad dialing Contact your network prov...

Страница 88: ...te You have set up a connection N Open the Program Service menu Page 27 Select and confirm the option shown For entering data you are guided by the connected computer However de pending on configurati...

Страница 89: ...ta I O key Key programming Page 64 j Enter the three digit ID for the application you wish to control 0 9e Use the relevant keys to communicate with the application Temporarily interrupting communicat...

Страница 90: ...e screen Paging persons not for USA not for HiPath 500 If radio paging equipment PSE is connected to your system contact your ser vice personnel you can locate people via their pocket receivers Pocket...

Страница 91: ...her subscrib er Your primary line which is configured on another telephone simultaneously functions as the secondary line on that telephone Line utilization Private line A line that is used by a singl...

Страница 92: ...eys Answering calls with the trunk keys Prerequisite Your telephone rings or the trunk key flashes quickly if nec T Press the trunk key that is flashing quickly not necessary if Prime Line is active L...

Страница 93: ...hing trunk key The first call party is on hold on the other trunk T Press the trunk key flashing slowly The second call party is on hold You can switch between lines as often as you wish Press the tru...

Страница 94: ...d or T LED on the DSS keys is flashing slowly a caller is trying to reach another mem ber of your team who has not yet answered Using DSS keys to answer calls Prerequisite Your telephone rings or the...

Страница 95: ...to this trunk in your group N Open the Program Service menu Page 27 Select and confirm the option shown or S If available press the CFW MULAP key You have programmed a key with the incomplete CFW MUL...

Страница 96: ...ress the CFW MULAP key Understanding LED messages of the CFW MULAP key S The LED on the CFW MULAP key is off call forwarding is not active for this trunk or R The LED on the CFW MULAP key lights up ca...

Страница 97: ...ne there is a sensor key programmed with the func tion Ring Transfer The default label is Ring xfer Activating S Press the Ring xfer key The LED lights up or N Open the Program Service menu Page 27 Se...

Страница 98: ...e programmed on trunk keys Page 91 Each station in the group can still be reached via their personal station number You can activate and deactivate the audible signal for a hunt group group call or in...

Страница 99: ...own 1 The audible tone for the group trunk displayed is deactivated or Select and confirm the option shown 1 The audible tone for the group trunk dis played is activated or Select and confirm the opti...

Страница 100: ...answers the call first receives the call Saving displaying and deleting telephones for the ringing group N Open the Program Service menu Page 27 Confirm Select and confirm the option shown1 Follow th...

Страница 101: ...menu Page 27 Confirm Select and confirm the option shown1 Confirm or select and confirm the option shown j To log on enter your identification number Agent Contact your service per sonnel to find out...

Страница 102: ...or select and confirm the option shown Turning the night service on and off for UCD N Open the Program Service menu Page 27 Confirm Select and confirm the option shown 1 Confirm or select and confirm...

Страница 103: ...me functions These are described in this section Leaving hunt group group call Prerequisite You are part of a hunt group group call Page 98 in another HiPath 3000 c Open the idle menu Page 22 Select a...

Страница 104: ...HiPath 3000 i or Confirm your entry j Enter the DISA station number of your phone i or Confirm your entry Activating c Open the idle menu Page 22 Select and confirm the option shown Confirm or select...

Страница 105: ...the HiPath 3000 to which the night answer phone is connected i or Confirm your entry j Enter the DISA station number of the phone you are using to activate deacti vate night answer i or Confirm your...

Страница 106: ...Page 27 Confirm Select and confirm the option shown Confirm or select and confirm the option shown or select and confirm then follow the operating instructions j Enter the station number Select and co...

Страница 107: ...ath 3000 communications platforms Select and confirm the option shown j Enter the DISA station number of the HiPath 3000 where you wish to control the relay i or Confirm your entry j Enter the DISA st...

Страница 108: ...ns platforms Page 44 c Open the idle menu Page 22 Select and confirm the option shown j Enter the DISA station number of the HiPath 3000 where you wish to control the relay i or Confirm your entry j E...

Страница 109: ...Setting contrast The display has four contrast levels that you can set according to your light con ditions or Press one of the keys shown in idle mode Page 21 Select and confirm the option shown or Ke...

Страница 110: ...volume Keep pressing the key until the desired volume is set i Save Adjusting the ring volume or Press one of the keys shown in idle mode Page 21 Confirm or Raise or lower the volume Keep pressing the...

Страница 111: ...he telephone to the acoustics in your environment Quiet room Normal room and Noisy room or Press one of the keys shown in idle mode Select and confirm the option shown or To set the room type Keep pre...

Страница 112: ...LEDs on the phone and on the key module flash your station number is displayed all pixels are active on the display the ring tone is audible Checking the key assignment You can check key assignment o...

Страница 113: ...ew HiPath 3000 display HiPath 4000 display Description Program Service Service menu Page 27 Transfer Transfer Page 36 Page 61 View callbacks Show callback destinations Page 41 Pickup directed Pickup d...

Страница 114: ...elevant function Possible causes Dialed a non existent station number Called phone is unplugged Possible reactions Enter correct station number Call this station again later Possible cause Dialed your...

Страница 115: ...2 If Clear LED support appears on the menu you tried to program a station number without LED display or an external station number on a key that already is already programmed with an internal phone n...

Страница 116: ...roblems First contact the relevant service personnel If the service personnel are unable to correct the problem they must contact Customer Service Caring for your telephone Never allow the telephone t...

Страница 117: ...DSS keys in a team 95 Call charge assignment 72 Call charges for another telephone 70 for your telephone 70 Call duration 70 Call forwarding 37 MSN in CO 39 Call log 26 Call pop up 29 Call request 26...

Страница 118: ...hone 85 programming on a key 64 resetting 84 using from the outside 86 G General information 10 Graphic display 21 Group call 100 H Handsfree answerback 43 off 43 on 43 Headset 42 HiPath 5000 opening...

Страница 119: ...eam 93 Primary line 91 Private line 91 Procedure programming a key 64 67 Program Service menu 27 Programmable sensor keys 19 Project calls 72 Project code account code 72 R Radio paging equipment PSE...

Страница 120: ...80 receiving 80 Text message deleting displaying 79 sending 79 Three party conference 36 Timed reminder 78 Timed reminder answering 79 Toggle Connect 36 Toggle connect in the team 94 Tone dialing 60 T...

Страница 121: ...n Advisory msg off 69 69 X X Associated dial 67 X Associated serv 83 X Call waiting Waiting tone off Waiting tone on Call wait term on Call wait trm off 55 87 87 490 490 X X X X X Callback View callba...

Страница 122: ...D off Forward Line On Forward Line Off 1 11 12 13 1 495 495 64 64 501 501 X X X X X X X X X X X Headset Answer a call X HF answerback on HF answerback off 96 96 X X Hotline Join group Leave group In h...

Страница 123: ...X Retrieve line 63 X Ring Transfer On Ring Transfer Off 502 502 X X Ringer cutoff on Ringer cutoff off 98 98 X X Ringing group on Ringing group off 81 81 X X Room monitor 88 X Select language 48 Send...

Страница 124: ...4 404 405 X X X X X X X X X Use speed dialing Change Speed Dial station 7 92 X X Status bar The ring tone is deactivated Page 111 The Do not disturb function is activated Page 73 The phone lock is act...

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