8
Troubleshooting
If your cordless telephone is not performing to your expectations, please try these simple
steps first. If these steps do not solve your problem, please visit our website
www.uniden.co.au
or
www.uniden.co.nz
NOTE: Do not attempt to service this unit yourself. Servicing must be
performed by qualified personnel.
Symptom
Suggestion
The
in use
/
LED won’t
illuminate when the handset is
placed in the base.
• Make sure the AC adapter is plugged into the base and a wall
outlet.
• Make sure the handset is properly seated in the base.
• Make sure that the charging contacts on the handset are clean.
The audio sounds weak
and/or scratchy.
• Move the handset and/or base away from metal objects or
appliances and try again.
• Press
[channel]
to help eliminate background noise.
• Check both ends of the telephone cord.
Can’t make or receive calls.
• Make sure the AC adapter is plugged into the base and a wall
outlet.
• Disconnect the AC adapter for a few minutes. Then reconnect it.
• Change the digital security code. (see page 7.)
• Make sure that the handset is not too far from the base.
• Check the dialing mode used by your telephone company.
The handset doesn’t ring or
receive a page.
• The battery pack may be weak. Charge the battery for 15-20
hours.
• The handset may be too far away from the base.
• Move the base away from appliances or metal objects.
• Change the digital security code. (see page 7.)
Severe noise interference
• Keep the handset away from microwave ovens, computers,
remote control toys, wireless microphones, alarm systems,
intercoms, room monitors, fluorescent lights, and electrical
appliances.
• Move the base to another location or turn off the source of
interference.
Liquid Damage
Moisture and liquid can damage your cordless phone. In case of accidental submersion,
please follow these steps.
Case
Action
If the handset or base is
exposed to moisture or liquid,
but it only affects the exterior
plastic housing.
Wipe off the liquid, and use as normal.
If moisture or liquid has entered
the plastic housing (i.e. liquid
can be heard in the phone or
liquid has entered the handset
battery compartment or vent
openings on the base).
Handset:
1. Remove the battery cover and leave it off for ventilation.
2. Remove the battery pack by disconnecting.
3. Leave the battery cover off and the battery pack disconnected for
at least 3 days.
4. Once the handset is completely dry, reconnect the battery pack
and the battery cover.
5. Recharge the handset’s battery pack for 20 hours before using
again.
Base:
1. Disconnect the AC adapter from the base unit, cutting off electrical
power.
2. Disconnect the telephone cord from the base unit.
3. Let dry for at least 3 days.
IMPORTANT:
You must unplug the telephone line while recharging
the battery pack to avoid charge interruption.
CAUTION:
DO NOT use a microwave oven to speed up the drying process.
This will cause permanent damage to the handset, base and
the microwave oven. After following these steps, if your cordless
telephone does not work, please visit our website www.uniden.co.au
or www.uniden.co.nz
XS1410 OM.indd 8
3/6/08 2:01:33 PM
