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Symptom
Suggestion
Severe noise interference.
• Keep the handset away from microwave ovens, computers, remote
control toys, wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
• Move to another location or turn off the source of interference.
The Caller ID does not display.
• The handset was picked up before the second ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your Caller ID service is current.
You cannot register the handset
• Charge the battery pack for 15-20 hours.
at the base.
• Remove the base ID (see “Replacing the Base Setting” on page 21) and
register the handset (see “Register the Handset to the Base” on page 57).
The handset doesn’t communicate • Remove the base ID (see “Replacing the Base Setting” on page 21) and
with another handsets.
register the handset (see “Register the Handset to the Base” on page 57).
• Make sure that you have registered all handsets.
An extra handset can’t join
• Make sure there are not 2 handsets already using the 3-way
the conversation.
conference feature.
The handset or the base can’t
• Make sure that more than 2 handsets are not in use.
join the conversation
• When recording a conversation, the 2nd handset (or the base) cannot
join the conversation.
The answering system does
• Make sure the base unit is plugged in.
not work.
• Make sure that the answering system is turned on.
• Make sure that the message record time is not set to Announce only
(see page 47).
UP336BH (WDECT2355) ENG OM 12/28/04 9:22 AM Page 64
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