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No Video Output on the Monitor
If there’s no video output on the monitor from Uniden, please try the following solutions:
• TV/monitor resolution should be at least 720p or above.
• Double check the HDMI/VGA connection, or swap another cable or monitor to test.
• Make sure your NVR is powered on.
Failed to Access the PoE NVR Locally
If you failed to access the PoE NVR locally via App, please try the following solutions:
• Connect the NVR (LAN port) to your router with a network cable.
• Swap another Ethernet cable or plug the NVR to other ports on the router.
• Go to Menu -> System -> Maintenance and restore all settings.
Failed to Access the PoE NVR Remotely
If you failed to access the PoE NVR remotely via App, please try the following solutions:
• Make sure you can locally access this NVR system.
• Please connect your phone ounder the same network (LAN) of your NVR and see if you can visit any
website to verify whether there is Internet access available.
• Please reboot your NVR and home router and try again.
If there are more support needed, please contact Uniden Support.
Troubleshooting