Troubleshooting
If your
DX3555/65
Cordless Telephone is not performing to your
expectations, please try these simple steps. If you are still unable to resolve
the problems, contact Uniden Customer Service at (800) 297-1023, 8:00
a.m. to 5:00 p.m. EST, Monday through Friday.
Problem
Suggestion
Charge light won’t come on when Handset
is placed in Base Unit.
•
Make sure AC Adapter is plugged into the
Base Unit and wall outlet.
•
Make sure Handset is properly seated in
Base Unit.
•
Make sure that the charging contacts on
the Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.
•
Make sure that the Base Unit antenna is
fully extended and vertical.
•
Move the Handset and/or Base Unit to
different locations and try again.
•
Press the CHAN button to select another
channel.
Can’t make or receive calls.
•
Check both ends of the Base Unit
telephone line cord.
•
Make sure the AC Adapter is plugged into
the Base Unit and wall outlet.
•
Disconnect the AC Adapter for a few
minutes, and then reconnect it.
Handset doesn’t ring or receive a page.
•
Nickel-Cadmium battery pack may be
weak. Charge the battery on the Base
Unit for 15 – 20 hours.
•
Set the RING ON/BATT SAVE switch on the
Handset to RING ON.
•
Extend the Base Unit antenna vertically.
•
The Handset may be too far away from
the Base Unit.
•
Place the Base Unit away from noise
sources.
•
The Digital Security Code may be erased.
Set the Digital Code.
Base Unit doesn’t ring or receive a page.
•
Set the Base Unit Ringer switch to LO or
HI.
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