5
Symptom
Suggestion
The.handset.doesn’t.ring.or.
receive.a.page.
Make.sure.that.you.are.not.too.far.from.the.base.
Make.sure.that.your.handset.is.registered.to.the.base.
Charge.the.battery.in.the.handset.for.5.to.20.hours.
•
•
•
You.cannot.register.the.
handset.at.the.base.
Charge.the.battery.pack.in.the.handset.for.5.to.20.hours.
Try.resetting.the.handset.(see.Resetting.the.Handset.on.page.48).
•
•
The.handset.doesn’t.
communicate.with.other.
handsets..
Make.sure.that.you.have.registered.all.handsets.to.the.same.base,.and.all.
handsets.are.selecting.the.base.(see.page.2).
•
An.extra.handset.can’t.join.
the.conversation.
Make.sure.there.are.not.two.handsets.already.using.the.conference.feature.
Make.sure.that.another.handset.is.not.in.privacy.mode.
Make.sure.that.you.have.registered.both.handsets.to.the.same.base,.and.both.
handsets.are.selecting.the.base.(see.page.2).
•
•
•
The.answering.system.does.
not.work.
Make.sure.the.base.is.plugged.in.
Make.sure.that.the.answering.system.is.turned.on.
Make.sure.that.the.message.record.time.is.not.set.to.announce.only.
•
•
•
Time.stamp.cannot.be.heard..
Make.sure.you.have.set.the.time.(see.Setting.the.Day.and.Time.on.page.40).
•
Messages.are.incomplete..
Incoming.messages.may.be.too.long..Ask.callers.to.leave.a.brief.message.
The.memory.may.be.full..Delete.some.or.all.of.the.saved.messages..
•
•
There.is.no.sound.on.the.
base.or.handset.speaker.
during.call.monitoring.or.
message.review.
Adjust.the.speaker.volume.on.the.base.or.handset.
Make.sure.the.call.screen.feature.is.set.to.on.
•
•
Cannot.access.answering.
system.from.a.remote.
phone..
Make.sure.you.are.using.the.correct.PIN.number.
Make.sure.that.the.touch-tone.phone.you’re.using.can.transmit.the.tone.for.at.
least.two.seconds..If.it.cannot,.try.using.a.different.touch-tone.phone.
•
•