10 - English
TROUBLESHOOTING
Problems
Possible solutions
I can’t make or receive
calls.
x
Check the telephone cord connection.
x
Disconnect the base AC adapter. Wait a few minutes,
then reconnect it.
x
Make sure the base is plugged in.
The handset won’t ring.
x
Make sure the ringer is turned on.
The handset is not
working.
x
Charge the battery for 15-20 hours.
x
Check the battery connection.
The handset won’t display
CID information.
x
Let calls ring twice before answering.
x
Make sure your CID service is active.
I hear a beeping during
a call.
x
The battery is getting low. Check the handset for a low
battery alert. Finish your conversation and return the
handset to the cradle as soon as possible.
There’s a lot of noise or
static on the line
x
Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors,
WiFi equipment, etc.). Move the handset or base away
from the interference source.
x
Move the handset closer to the base.
x
Turn the
T-coil
on for telecoil hearing aids (see p. 6).
Installing a Line Filter or DSL
Filter
x
A telephone line filter or DSL filter
prevents services that use the phone
line from causing interference on
your phone. To get a line filter,
contact your service provider or
look in an electronics store.
x
Plug the filter into the telephone
wall jack and plug the base into the
filter. Make a test call to make sure
the noise is gone.
Liquid Damage
CAUTION: If the base is covered in
liquid, disconnect the adapter and
phone cord from the wall before
touching it.
If the liquid is only on the exterior
housing of the base or handset, wipe
it off and use as normal. If you can
hear liquid inside the housing:
1. Remove all compartment covers,
and disconnect all cables and
cords.
2. If liquid is leaking from any vent
or hole, turn the phone so that
vent faces down. If not, place the
largest vent face down.
3. Let dry for at least 3 days. Check
for liquid inside the phone before
replacing compartment covers
and reconnecting cords.
